Загрузил Ibrahim Giyazov

CV

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Alsu Gizdatullina
Senior Sales Associate
8 996 435 32 32
gizdatullina@mail.ru
Summary
Fast-moving, personable sales associate with 4+ years of retail store experience. Extensive
home supply product knowledge and technically proficient with modern point-of-sale systems.
Maintained 98.5% positive guest feedback score. Certified Professional Sales Person (CPSP)
certificate holder. Seeking to leverage proven sales floor, retail, and customer service skills to
become a senior sales associate at Grant’s Home & Office Extravaganza.
Experience
Retail Sales Associate
Bartlett Retail Stores, Stamford, CT
October 2017–November 2019
Key Qualifications & Responsibilities
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Manned and walked the sales floor, proactively and reactively assisting customers with
questions, concerns, and item purchases.
Maintained up-to-date product knowledge and information on upcoming product
releases.
Guided customers on purchases based on interests, promotions, and other sales and
preferential parameters.
Performed general store upkeep during store hours and after closing, including cleaning
messes, organizing shelves, and restocking items.
Key Achievement
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Achieved a 98.5% customer feedback score upon first month of work and maintained it
for 2 years.
Junior Sales Associate
Sun-Drenched Outerwear, Stamford, CT
August 2015–October 2017
Key Qualifications & Responsibilities
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Assisted customers with clothing purchases and fashion-related decisions.
Performed cross-sells and upsells based on client’s interests and tastes to maximize
store revenue.
Rang up purchases for clients while promoting store credit card and awards program.
Education
Bachelor of Science in Retail Sales Management
KFU
Completion: 2017
Relevant Coursework: Leading Organizations, Essentials of Services Marketing, Retail
Management, Business Operations and Administration, Communication and Leadership in
Retail Environments, Building Sustainable Businesses, Logistics Fundamentals.
Skills
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Excellent Customer Service
Great Communication Skills
POS & Cash Handling
Time Management
Brand & Product Knowledge
Friendliness & Empathy
Certifications & Licenses
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CPSA Certified Sales Associate (CSA)
NASP Certified Professional Sales Person (CPSP)
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