Service Bulletin Creation Date: 15/02/2011 SB Number: SB 2K3-001 Firmware upgrade (Firmware pack 1.01) Subject: Model: FS-6025MFP/6025MFP/B/6030MFP Phenomenon When copying in low temperature environments (14°C or less), the error LED may be rarely turned on after ejecting the paper, and error code F186 may appear on the operation panel and a blank page may be printed out. Cause VSYNC(*1) interrupt signal is not transmitted to the main CPU when processing main charge adjustment for low temperature, however, the signal for releasing it may not be transmitted after that, and error code F186 may appear due to the abnormal processing. (*1) Sweep out timing signal of the image data. Solution Under the above mentioned condition, the release signal will be transmitted. Firmware Type Program No. Version Upgrade Pack Ver. 2K3_V1.01E 1.01 MAIN 2K3_2F00.001.302 001.302 MMI 2K3_7000.001.300 001.300 ENGINE 2K3_1000.003.003 003.003 IO 2K3_1E00.001.010 001.010 DP 3M8_9500.002.001 002.001 FAX BOOT/APL * 5JR_5500.B01.019 B01.019 Firmware notes *: BOOT: B01.019 / APL: B01.019 Classification Field measure X In-field modification by case No modification necessary When the above mentioned phenomenon occurs, please upgrade the firmware to the latest version. Entire stock rework In-field modification at next visit Serial numbers of affected machines Type Serial number FS-6025MFP/6025MFP/B/6030MFP January 2011 production. The above mentioned changes have been applied to machines produced after the above mentioned production date. KMIS Service Department, Kyocera Mita Europe Page of 1 B034 / SB 2K3-001 Service Bulletin SB Number: SB 2K3-002 Creation Date: 04/03/2011 The LVU main PWB has been changed Subject: Model: FS-6025MFP/6025MFP(B)/6030MFP Contents of changes To improve the procurement, the Parts LVU main 200 SP (302K394121) has been changed as follows: 1. The discharger IC has been added. 1.1. The capacitor (YC10), that supplies the power to the AC-cut to the jumper, has been changed. 1.2. The constant of the discharger has been changed and the discharger resistor has been discontinued. 2. Due to the above mentioned changes the following changes have been made: 2.1. The AC-cut unit has been discontinued. 2.2. The access saddles (3 pieces) and the cables (2 pieces) have been discontinued. Parts LVU main 200 SP (302K394121) The AC-CUT unit has been discontinued The access saddles have been discontinued The cable that connects the AC-CUT unit with the Main PWB has been discontinued LVU main PWB The cables that connect the AC-CUT unit with the Main PWB (YC106) have been discontinued Rear side of the machine Discontinued cable KMIS Service Department, Kyocera Mita Europe Page of 4 Main PWB B031 / SB 2K3-002 Service Bulletin Parts No. Old Parts No. 1 New Parts No. Description 302K394120 302K394121 2K394120 2K394121 Classification Field measure Q’TY PARTS LVU MAIN 200 SP Interchangeability Old New Old New 1 1 O X X In-field modification by case No modification necessary When replacing the Parts LVU main 200 SP, please use the latest type. When the old type of the LVU main PWB is installed in the machine, both the old and latest type of the LVU main 200 SP can be used. Please note that the AC-cut unit, access saddles (3 pieces) and cables (2 pieces) have to be removed when using the latest type of the Parts LVU main 200 SP (302K394121). Entire stock rework In-field modification at next visit Serial numbers of affected machines Type Serial number FS-6025MFP/6025MFP/B/6030MFP February 2011 production. The above mentioned changes have been applied to machines produced after the above mentioned production date. Recognizing the latest type of the LVU Main PWB LABEL Old LVU main PWB: 302K3****0(<--Last digit is “0”) New LVU main PWB: 302K3****1(<--Last digit is “1”) KMIS Service Department, Kyocera Mita Europe Page of 4 B031 / SB 2K3-002 Service Bulletin No. Figure Procedure 1 Remove the controller box cover at the lower right side of the rear side of the machine. Controller box cover 2 Remove the rear cover. (When refitting it, please fit the hooks to the sections that are circled in red in the left figure.) 3 Remove the left lower cover. KMIS Service Department, Kyocera Mita Europe Page of 4 B031 / SB 2K3-002 Service Bulletin 4 Remove the front upper cover at the machine front side. (When refitting it, please fit the lower hook of the cover to the sections that are indicated by the red arrows and then fit the other hooks.) 5 Remove the inner tray. (When refitting it, please fit the hook (X) at the machine inner side and the hook (Y) at the machine left side.) X Y KMIS Service Department, Kyocera Mita Europe Page of 4 B031 / SB 2K3-002 Service Bulletin Creation Date: 04/03/2011 SB Number: SB 2K3-003 Firmware upgrade (Firmware pack 1.02) Subject: Model: FS-6025MFP/6025MFP(B)/6030MFP Item Contents 1 Added support for BAM. The recovery timing from the power saving priority mode has been shortened and stabilized. 2 Improvement of the Fax one touch screen timing. When the Fax is set to the one touch screen, and you press the reset key to cancel a selected address, the time to reset the screen has been shortened. 3 Incorrect barcode print-out. The barcode may not be printed or may be printed incorrectly. 4 Error code CF248 Error code CF248 may occur. Firmware Type Program No. Version Upgrade Pack Ver. 2K3_V1.02E 1.02 MAIN 2K3_2F00.001.403 001.403 MMI 2K3_7000.001.404 001.404 ENGINE 2K3_1000.004.002 004.002 IO 2K3_1E00.001.010 001.010 DP 3M8_9500.002.001 002.001 FAX BOOT/APL * 5JR_5500.B01.019 B01.019 Firmware notes *: BOOT: B01.019 / APL: B01.019 Classification Field measure X No modification necessary When the above mentioned phenomena occur, please upgrade the firmware to the latest version. Entire stock rework In-field modification at next visit In-field modification by case Serial numbers of affected machines Type Serial number FS-6025MFP/6025MFP/B/6030MFP February 2011 production. The above mentioned changes have been applied to machines produced after the above mentioned production date. KMIS Service Department, Kyocera Mita Europe Page of 1 B053 / SB 2K3-003 Service Bulletin Creation Date: 18/05/2011 SB Number: SB 2K3-004 Subject: Model: Abnormal images/Blank copy/Background on the image FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP Content According to the information in the Service manual and the Service training material, the Optical lock lever has to be unlocked when fitting the Upper left cover, since this lever is in the locked state from the Factory. Please note that the Optical lock lever should be in the unlocked state when fitting the Rear cover. The Optical lock lever may be pushed inside (Locked state) by a rib on the Rear cover when fitting this cover. In this case the Optical/Scan system can not move toward the left side, when attempting to make a copy with the DP. Under this condition, the following phenomena may occur: 1. Abnormal image. 2. Blank copy. 3. Background on the image. Rear cover Upper left cover The rib may push the Optical lock lever. Classification Field measure Optical lock lever (Locked state) X No modification necessary Please confirm that the Optical lock lever is in the unlocked state, when fitting the Upper left and the Rear cover. Entire stock rework In-field modification at next visit In-field modification by case KMIS Service Department, Kyocera Mita Europe Page of 1 B119 / SB 2K3-004 Service Bulletin Creation Date: 18/05/2011 SB Number: SB 2K3-005 Firmware upgrade (Pack v2.00) Subject: Model: FS-6025MFP/6025MFP(B)/6030MFP Content of changes 1. Paper jam 5001 (Bridge conveying sensor 3 non arrival jam) may occur. 2. Added U605 [Data clear]. 3. Black streaks after setting magnification by U065. 4. The default screen lay-out of the favorites has been changed. 5. Added U265 [Set Model Destination]. 6. Added support for the customized operation panel. 7. Registered data may not be found at the address book. 8. Error code F56B may occur. Firmware Type Program No. Version Upgrade Pack Ver. 2K3_V2.00 2.00 MAIN 2K3_2F00.002.351 002.351 MMI 2K3_7000.002.347 002.347 ENGINE 2K3_1000.005.002 005.002 IO 2K3_1E00.001.010 001.010 DP 3M8_9500.003.001 003.001 FAX BOOT/APL 5JR_5500.B02.001 B02.001 Firmware notes *: BOOT: B01.019 / APL: B01.019 Classification Field measure X No modification necessary When the above mentioned phenomena occur, please upgrade the firmware to the latest version. Entire stock rework In-field modification at next visit In-field modification by case Serial numbers of affected machines Type Serial number FS-6025MFP/6025MFP(B)/6030MFP April 2011 production. The above mentioned changes have been applied to machines produced after the above mentioned production date. KMIS Service Department, Kyocera Mita Europe Page of 3 B124 / SB 2K3-005 Service Bulletin 1 Item Contents Paper jam 5001 (Bridge conveying sensor 3 non arrival jam) may occur. Phenomenon Paper jam 5001 (Bridge conveying sensor 3 non arrival jam) may occur, when operating the FS-6025MFP with the DF-470 and the AK-470 installed (Optional paper feeder is not installed). Cause The switch at the conveying sensor 2 may vibrate, so this sensor is triggered. The machine detects this as if the next sheet of paper has arrived. Due to the jam detection time-out, the above mentioned paper jam may occur. This is the case when continuously printing A4 widthwise from the standard paper cassette and when ejecting to the DF-470. Solution The timing for contact bounce has been changed from 20 milliseconds to 200 milliseconds. Conveying sensor 2 2 Added U605 [Data clear]. Maintenance mode U605 [Data clear] has been added. 3 Black streaks after setting magnification by U065. Black streaks may appear on the B/W copy after enlarging with maintenance mode U065 [Adjusting the scanner magnification] 4 The default screen lay-out of the favorites has been changed. The lay-out of the buttons from the default screen of the favorites has been changed. 5 Added U265 [Set Model Destination]. Maintenance mode U265 [Set Model Destination] has been added. 6 Added support for the customized operation panel. Customized operation panel is available by using workflow templates in combination with FMU (File Management Utility). 7 Registered data may not be found at the address book. The message “Not registered“ may appear when searching the address book for registered data. 8 Error code F56B may occur. System error code F56B may occur under the below mentioned conditions, when scanning large sized originals to a smaller sized scan. • PDF file. • B/W mode. • Continuous scan is enabled. • Table scan. KMIS Service Department, Kyocera Mita Europe Page of 3 B124 / SB 2K3-005 Service Bulletin Item 4: The default screen lay-out of the favorites has been changed. Old condition New condition KMIS Service Department, Kyocera Mita Europe Page of 3 B124 / SB 2K3-005 Service Bulletin SB Number: SB 2K3-006 Subject: Model: Creation Date: 22/06/2011 Image blur at the rear edge when copying FS-6025MFP/6025MFP(B)/6030MFP Phenomenon In case 11 X 17 inch / 27,94 cm X 43,18 cm sized originals are placed on the contact glass and copied, the image may appear slightly blurred with a 10mm X 10mm range from the rear edge. Cause When scanning the original, the bottom of the Wire alignment holder in the first mirror frame of the scanner, contacts the upper side of the optical wire pulley and the first mirror frame may vibrate vertically together with the light path. Previous solution 1. The wire alignment ribs of the wire alignment holder (Guide FFC LED C) have been cut to avoid contact with the optical wire pulley. 2. Due to the above mentioned change, the Sheet FFC LED has been added to press the FFC main LED lamp down. Current solution 1. The shape of the Sheet FFC LED has been changed, to improve the measure against the blurred image on the copy. 2. Due to the above mentioned change, the shape of the wire alignment holder (Guide FFC LED C) has been changed. Optical section Guide FFC LED C and Sheet FFC LED Old condition (Viewed from the bottom of the optical section) Guide FFC LED C Sheet FFC LED New condition Guide FFC LED C Carriage wire pulley Sheet FFC LED Fold of the Sheet FFC LED KMIS Service Department, Kyocera Mita Europe Page of 3 B030-B097 / SB 2K3-006 Service Bulletin Parts No. Old Parts No. New Parts No. Description Q’TY Interchangeability Old New Old New 1 302K317171 302K317172 2K317171 2K317172 GUIDE FFC LED C 1 1 X X 2 302K317790 302K317791 2K317790 2K317791 SHEET FFC LED 1 1 X X Classification Field measure X In-field modification by case No modification necessary When the above mentioned phenomenon occurs, please replace the Guide FFC LED C and the Sheet FFC LED with the latest type. Entire stock rework In-field modification at next visit Serial numbers of affected machines Type Serial number FS-6025MFP/6025MFP(B)/6030MFP March 2011 production The above mentioned changes have been applied to machines produced after the above mentioned production date. Old condition: Guide FFC LED C New condition: Guide FFC LED C The ribs have been cut to hold the old Sheet FFC LED (302K317790) The shape has been changed to hold the new Sheet FFC LED (302K317791) Viewed from above Viewed from above The ribs have been cut to align the FFC and to fit the old Sheet FFC LED (302K317790) The ribs have been added to hold the new Sheet FFC LED (302K317791) KMIS Service Department, Kyocera Mita Europe Page of 3 B030-B097 / SB 2K3-006 Service Bulletin Old condition: Sheet FFC LED (302K317790) New condition: Sheet FFC LED (302K317791) Fitted at the Guide FFC LED C (302K317171) (Bottom of the optical section) Fitted at the Guide FFC LED C (302K317172) KMIS Service Department, Kyocera Mita Europe Page of 3 B030-B097 / SB 2K3-006 Service Bulletin Creation Date: 22/06/2011 SB Number: SB 2K3-007 Subject: Model: Procedure when replacing the Main board (Error code C0180) FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP Contents The applicable models are not equipped with a Hard disk, therefore some data is saved at the Main board. Perform the following procedure when replacing the Main board. 1. Perform Maintenance mode U004 to resolve machine number mismatch that appears after replacing the Main board. 2. Adjust the Scanner image. 2.1. Input the value in the Auto scanner adjustment chart by using Maintenance mode U425. 2.2. Perform Maintenance mode U411 with the Auto scanner adjustment chart. 2.3. Perform [Halftone adjustment] at the System menu. 3. Reactivate the license for optional products, if these where installed. 3.1. Reactivate the ID card authentication kit B. 3.2. Register ID cards again by using Maintenance mode U222. 4. Import exported data from the machine, before replacing the Main board by using Maintenance mode U917. Please note that exporting and importing of data is also possible by using the KM-Net Viewer. 5. Register the initial User and Fax settings at the System menu or the Command center. 6. Perform the below mentioned Maintenance modes if necessary. No. Machine related maintenance mode No. U250 Checking/clearing the maintenance cycle U603 Setting user data 1 U251 Checking/clearing the maintenance counter U604 Setting user data 2 U253 Switching between double and single counts U610 Setting system 1 U260 Selecting the timing for copy counting U611 Setting system 2 U326 Setting the black line cleaning indication U612 Setting system 3 U341 Specific paper feed location setting for printing function U615 Setting system 6 U343 Switching between duplex/simplex copy mode U625 Setting the transmission system 1 U345 Setting the value for maintenance due indication U695 FAX function customize U402 Adjusting margins of image printing U403 Adjusting margins for scanning an original on the contact glass U404 Adjusting margins for scanning an original from the DP U407 Adjusting the leading edge registration for memory image printing U425 Setting the target U429 Setting the offset for the color balance U432 Setting the center offset for the exposure U470 Setting the JPEG compression ratio Classification Field measure Fax related maintenance mode X In-field modification by case No modification necessary Please follow the above mentioned procedure, when replacing the Main board. Entire stock rework In-field modification at next visit Serial numbers of affected machines Type Serial number FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/ 8025MFP Not available, the above mentioned procedure is only for the field measure. KMIS Service Department, Kyocera Mita Europe Page of 1 B137 / SB 2K3-007 Service Bulletin Creation Date: 22/06/2011 SB Number: SB 2K3-008 Firmware upgrade (Firmware pack 3.00) Subject: Model: FS-6025MFP/6025MFP(B)/6030MFP Item Contents Added Russian country code 1. The country code for Russia has been added. and support for Russian 2. Settings for Russia are now supported. setting. 2.1. Default line setting is set to Dial pulse. 2.2. Line setting menu is indicated for the User. Firmware Type Program No. Version Upgrade Pack Ver. 2K3_V3.00E 3.00 MAIN 2K3_2F00.003.002 003.002 MMI 2K3_7000.003.002 003.002 ENGINE 2K3_1000.005.002 005.002 IO 2K3_1E00.001.010 001.010 DP 3M8_9500.003.001 003.001 FAX BOOT/APL * 5JR_5500.B03.001 B03.001 Firmware notes *: BOOT: Z02.001 / APL: B003.001 Classification Field measure X No modification necessary Please upgrade the firmware to the latest version to implement the above mentioned changes. Entire stock rework In-field modification at next visit In-field modification by case Serial numbers of affected machines Type Serial number FS-6025MFP/6025MFP/B/6030MFP May 2011 production. The above mentioned changes have been applied to machines produced after the above mentioned production date. KMIS Service Department, Kyocera Mita Europe Page of 1 B149 / SB 2K3-008 Service Bulletin Creation Date: 19/09/2011 SB Number: SB 2K3-009 Subject: Model: Toner container detection failure FS-6025MFP/6025MFP(B)/6030MFP Phenomenon The Toner container may not be detected and the messsage “Check the toner container“ may appear, while the Toner container is installed properly. Cause The chip capacitor, that is mounted on the Toner container detection circuit of the Engine board, may be damaged Solution The constant of the chip capacitor has been changed. Parts No. Old Parts No. 1 New Parts No. 302K394040 302K394040 2K394040 2K394040 Classification Field measure Description Q’TY PARTS PWB ENGINE ASSY SP Interchangeability Old New Old New 1 1 O X X In-field modification by case No modification necessary When the above mentioned phenomenon occurs, please replace Engine board with the latest type. (Parts PWB engine assy SP) Entire stock rework In-field modification at next visit Serial numbers of affected machines Type Item number Serial number FS-6025MFP 1102L33NL0 N691302126 FS-6025MFP/B 1102L33NL1 N771200506 FS-6025MFP 1102K33NL0 Q6R1100763 The above mentioned changes have been applied to machines produced after the above mentioned serial number. KMIS Service Department, Kyocera Mita Europe Page of 1 B293 / SB 2K3-009 Service Bulletin Creation Date: 05/10/2011 SB Number: SB 2K3-010 Subject: Model: The shape of the USB host slot has been improved FS-6025MFP/6025MFP(B)/6030MFP Contents The USB host slot is located at the side of the operation panel. Due to the shape of the USB host slot, certain USB drives may not be completely inserted. Therefore the shape of the USB host slot has been changed as follows: 1. The gap at the USB host slot has been discontinued, by changing the shape of the Cover operation low. 2. Due to the above mentioned change, the shape of the Mount USB has been changed. 3. The above mentioned parts are available as a Parts set (Parts cover OPE low set SP). Old condition of the USB host slot New condition of the USB host slot Sample of a USB drive which may not fit in the old USB host slot. Some USB drives may not be inserted properly, due to the gap. 1. The Mount USB is not set as a service part. 2. The USB cable has been changed to improve the procurement of the USB cable. The size of the connector of the latest type of the USB cable is larger. The size of the USB host slot on the Mount USB has been changed. Please note that the USB cable has not been set as a service part. A. Extended by 2mm and the USB host slot has been moved forward (At the same level as the cover). B. The USB host slot specifications have been changed as follows: New condition of the Mount USB A A Old condition: 7.5mmX15mm New condition: 9mmX16mm KMIS Service Department, Kyocera Mita Europe Page of 2 B B196 / SB 2K3-010 Service Bulletin Parts No. Old Parts No. New Parts No. 1 ---------- 302K394870 2K394870 2 302K305021 302K305022 2K305021 2K305022 Description Q’TY Interchangeability Old New Old New PARTS COVER OPE LOW SET SP * - 1 - O +COVER OPERATION LOW 1 1 X X Notes: Item 1 is a parts set, containing the latest type of the Cover operation low and the Mount USB. Classification Field measure X In-field modification by case No modification necessary Please note that the old type of the Cover operation low is only compatible with the old type of the Mount USB. Therefore please use the parts set (Parts cover OPE low set SP), when replacing the Cover operation low with the latest type. Entire stock rework In-field modification at next visit Serial numbers of affected machines Type Serial number FS-6025MFP/6025MFP(B)/6030MFP June 2011 production The above mentioned changes have been applied to machines produced after the above mentioned production date. KMIS Service Department, Kyocera Mita Europe Page of 2 B196 / SB 2K3-010 Service Bulletin Creation Date: 11/11/2011 SB Number: SB 2K3-011 Subject: Model: Firmware upgrade (Firmware pack 4.01 and 4.02) FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP Item Contents Background on the image (Only for the FS-C8020MFP/ 8025MFP) Phenomenon Background image may occur on the print-out, in high temperature/humid environments. 2 Image drop out in GDI compatible mode. Only 5mm of the leading edge of the image may be printed, when enabling the GDI compatible mode at the KX driver. 3 The message when FAX The message “Waiting“ may be displayed continuously, when canceling direct FAX transmission is canceled transmission. The message has been changed to “Ready to directly transmit has been changed. FAX“, which should appear after canceling FAX transmission. (Only for the FS-6025MFP/6025MFP(B)/6030MFP) 4 Calibration failure (Only for the FS-C8020MFP/ 8025MFP) 1 Solution 1. The environmental adjustment has been changed. 2. The main charge adjustment of the drive time has been changed. Calibration may not be performed, after the machine recovers from sleep mode. Firmware Type Program No. Version Applicable model(s) Upgrade Pack Ver. 2K3_V4.01E 4.01 MAIN 2K3_2F00.004.022 004.022 FS-6025MFP/6025MFP(B)/ 6030MFP MMI 2K3_7000.004.023 004.023 ENGINE 2K3_1000.006.001 006.001 IO 2K3_1E00.001.010 001.010 DP 3M8_9500.004.001 004.001 FAX BOOT/APL * 5JR_5500.B04.003 B04.003 Type Program No. Version Upgrade Pack Ver. 2KZ_V4.02E 4.02 MAIN 2KZ_2F00.004.022 004.022 MMI 2KZ_7000.004.023 004.023 ENGINE 2K0_1000.007.003 007.003 IO 2K0_1E00.001.020 001.020 IH 2LC_1A00.002.001 002.001 LSU 2K0_1C00.001.012 001.012 DP 3M8_9500.004.001 004.001 FAX BOOT/APL* 5JR_5500.B04.003 B04.003 ESPECIAL ES_SKIP.ON ---------- FS-C8020MFP/8025MFP) Firmware notes *: BOOT: Z02.001 / APL B04.003 KMIS Service Department, Kyocera Mita Europe Page of 2 B357-B358 / SB 2K3-011 Service Bulletin Classification Field measure X In-field modification by case No modification necessary Please upgrade the firmware to the latest version to implement the above mentioned changes. Entire stock rework In-field modification at next visit Serial numbers of affected machines Type Serial number FS-6025MFP/6025MFP/B/6030MFP, FS-C8020MFP/8025MFP October 2011 production. The above mentioned changes have been applied to machines produced after the above mentioned production date. KMIS Service Department, Kyocera Mita Europe Page of 2 B357-B358 / SB 2K3-011 Service Bulletin Creation Date: 18/11/2011 SB Number: SB 2K3-012 Parts list correction Subject: Model: FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP The following parts mentioned in the parts list have been corrected. Incorrect (Description) Correct (Description) Fig. Ref. Part No. Part description Applicable model(s) Part description 13 1 302LC93080 2LC93080 FK-8506 FS-C8020MFP/8025MFP FK-8506 IH The following parts at the DP side hook and loop fasteners have been registered, which hold the Original mat (Plate original 303JC04200). Hoop and loop fastener/sponge position X Y X X Hook and loop fastener X Sponge DP cover side DP cover X: Fastener X: Sponge Y: Fastener Y: Sponge Cushion original mat B Sponge original mat Cushion original mat Sponge original mat A Parts No. Old Parts No. New Parts No. Description Q’TY Interchange- Applicable ability model(s) Old New Old New 1 ---------- 303MX02031 3MX02031 CUSHION ORIGINAL MAT B - 4 - O 2 ---------- 303K502080 3K502080 SPONGE ORIGINAL MAT - 4 - O 3 ---------- 303J902370 3J902370 CUSHION ORIGINAL MAT - 1 - O 4 ---------- 303M802320 3M802320 SPONGE ORIGINAL MAT A - 1 - O KMIS Service Department, Kyocera Mita Europe Page of 1 FS-6025MFP/ 6025MFP/B /6030MFP, FS-C8020MFP/ 8025MFP B329 / SB 2K3-012 Service Bulletin Creation Date: 06/12/2011 SB Number: SB 2K3-013 Subject: Model: Full page solid image or error code C3200 FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP Phenomenon A full page solid image may appear on the print-out or error code C3200 (Exposure lamp error) may occur. Cause The digital transistor in the CCD power supply circuit at the main board may be damaged, resulting in the CCD failure. Solution The constant of the digital transistor has been changed. Parts No. Old Parts No. New Parts No. Description Q’TY Old Interchange- Applicable model(s) ability New Old New 1 302K394010 302K394011 2K394010 2K394011 PARTS PWB MAIN ASSY 1 SP 1 X O FS-6025MFP/ 6025MFP(B)/6030MFP 2 302K394020 302K394021 2K394020 2K394021 PARTS PWB MAIN ASSY 1 SP EU 1 X O FS-6025MFP/ 6025MFP(B)/6030MFP 3 302K094130 302K094131 2K094130 2K094131 PARTS PWB MAIN ASSY 1 SP 1 X O FS-C8020MFP/ 8025MFP 4 302K094140 302K094141 2K094140 2K094141 PARTS PWB MAIN ASSY 1 SP EU 1 X O FS-C8020MFP/ 8025MFP Classification Field measure X In-field modification by case No modification necessary When the above mentioned phenomena occur, please replace the Main board with the latest type (Parts PWB main assy). Entire stock rework In-field modification at next visit Serial numbers of affected machines Type Item number Serial number FS-6025MFP 1102L33NL0 N691405534 FS-6025MFP/B 1102L33NL1 N771400544 FS-6030MFP 1102K33NL0 Q6R1401929 FS-C8020MFP 1102KZ3NL0 Q6Y1502412 FS-C8025MFP 1102K03NL0 Q731401741 The above mentioned changes have been applied to machines produced after the above mentioned serial number. KMIS Service Department, Kyocera Mita Europe Page of 1 B292 / SB 2K3-013 Service Bulletin Creation Date: 10/01/2012 SB Number: SB 2K3-014 Subject: Model: Paper jam J9000 when feeding originals with the DP FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP Phenomenon Paper jam J9000 (No original feed jam) may appear. Cause When a high stack of originals is pushed with too much force, the Stopper which hold the leading edge of the originals, adheres to the Seal at the Rib of the Top cover. When the DP feed is started under this condition, the DP feed roller descends insufficiently, resulting in Paper jam J9000. Solution The Seal which is affixed to the Rib at the Top cover (At the back of the Main body), has been removed. DP feed roller section Top cover rib (Front of the main body) Top cover rib (Back of the main body) Top cover rib X Seal has been removed (At the back of the Main body only) Stopper Stopper Original inserted The DP feed roller descends and the Stopper is separated from the Rib at the Top cover. Before inserting the originals The DP feed roller is lifted upwards ans the Stopper descends, while the point marked as X at the Stopper, contacts the Top cover. Parts No. Old Parts No. 1 New Parts No. Description 303M894050 303M894051 PARTS COVER PF ASSY SP 3M894050 3M894051 Q’TY Interchangeability Old New Old New 1 1 X KMIS Service Department, Kyocera Mita Europe Page of 2 B446 / SB 2K3-014 Service Bulletin Classification Field measure X In-field modification by case No modification necessary When the above mentioned phenomenon occurs, please remove the Seal, which is affixed to the Rib of the Top cover (At the back of the Main body). Do not remove the Seal at the front side of the Main body, to ensure that the Stop function is not disabled. Entire stock rework In-field modification at next visit Serial numbers of affected machines Type Serial number FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP Not available The above mentioned changes have been applied to machines produced after the above mentioned production date. Normal operation Abnormal operation Rib of the Top cover Rib of the Top cover Stopper Stack of Originals Original 1. Set the Original. 2. The Drive starts and the DP feed roller descends. 3. The Stopper position is lowered as shown in the image above and is separated from the Rib of the Top cover. Now the Stopper can rotate. Stopper 1. Set a high stack of Originals with to much force. 2. The Stopper and the Seal (Which is affixed to the Rib of the Top cover) adhere to each other. In this case, the Stopper is not separated from the Rib, when the DP feed roller descends. 3. Under the above mentioned condition, the DP feed roller does not descend, resulting in Paper jam J9000 (No original feed jam) KMIS Service Department, Kyocera Mita Europe Page of 2 B446 / SB 2K3-014 Service Bulletin Creation Date: 16/02/2012 SB Number: SB 2K3-015 Subject: Model: Phenomenon Difficult to pull the Paper cassette outside the Main body FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP Under the below mentioned conditions, it may be difficult to pull the Paper cassette outside the Main body. 1. A3/11X17 sized paper is fully loaded in the standard Paper cassette. 2. A3X11X17 sized paper load is applied for a prolonged time due to low copy volume. 3. The Cassette heater is turned ON. Cause The Boss of the paper width cursor support point at the back of the Main body, contacts the Base edge material. This is due to aging of the material. Solution To prevent contact between the Boss and the Base edge, a Guide has been added to the back of the Paper cassette. Boss at the back of the Paper cassette (Paper width cursor support point) Boss and Base edge protection material Contact with the base edge protection material Pull direction of the Paper cassette Pull direction of the Paper cassette Parts No. Old Parts No. New Parts No. Description Q’TY Interchange- Remarks ability Old New Old New 1 302K393170 2K393170 302K393171 2K393171 CT-475 1 1 X O *1 2 303NN93010 3NN93010 303NN93011 CT-476 3NN93011 1 1 X O *2 3 ---------- 302K394900 2K394900 - 1 - O + PARTS GUIDE BOTTOM CASSETTE ASSY SP (Set of the Guide/Screw/Leaflet) Notes: *1. Main body standard Paper cassette and 1ste cassette of the PF. *2. 2nd Paper cassette (Added for commonality with the standard Paper cassette and 1ste cassette of the PF) KMIS Service Department, Kyocera Mita Europe Page of 3 B432 / SB 2K3-015 Service Bulletin Classification Field measure X In-field modification by case No modification necessary When the above mentioned phenomenon occurs, please add the Guide to the back of the Paper cassette. Entire stock rework In-field modification at next visit Serial numbers of affected machines Type Serial number FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP November 2011 production Installing the Guide Screw A A 1. Clean the surface below the position, where the Guide (A) will be affixed with cleaning alcohol. 2. Peel off the release paper from the Guide (A). Align the Guide to the Boss and hole for the Screw. Fix it with the Screw. (Refer to the bundled leaflet on page 3 for further details) Guide at the Back of the Paper cassette Paper cassette with the Guide installed, inside the Main body KMIS Service Department, Kyocera Mita Europe Page of 3 B432 / SB 2K3-015 Service Bulletin A B 1 2 3 5 B A 4 A 2011.11 302K356850-01 KMIS Service Department, Kyocera Mita Europe Page of 3 B432 / SB 2K3-015 Service Bulletin Creation Date: 16/02/2012 SB Number: SB 2K3-016 Subject: Model: Affected models Difficult to pull the Paper cassette outside the Main body FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP, PF-470/471 PF-470/471 FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP Phenomenon It may be difficult to pull the standard Paper cassette outside the Main body. Temporary solution To prevent contact between the Boss and the Base edge, a Guide has been added to the back of the Paper cassette. (Refer to Service Bulletin 2K3-015 for further details) Permanent solution 1. To prevent contact between the Paper width cursor support point and the Base edge protection material, the shape of the back of the Paper cassette has been changed. 2. Due to the above mentioned change, the Guide is no longer necessary and has been discontinued. The Guide has been discontinued Back of the Paper cassette Added ribs (Marked in blue) Guide Paper width cursor support point boss (Marked in green) Arm KMIS Service Department, Kyocera Mita Europe Page of 2 C022 / SB 2K3-016 Service Bulletin Parts No. Old Parts No. New Parts No. Description Q’TY Interchange- Remarks ability Old New Old New 1 302K393171 2K393171 302K393172 2K393172 CT-475 1 1 O O *1 2 303NN93011 303NN93012 3NN93011 3NN93012 CT-476 1 1 O O *2 3 302K394900 2K394900 + PARTS GUIDE BOTTOM CASSETTE ASSY SP 1 - X - (Set of the Guide/ Screw/Leaflet) ---------- Notes: *1. Main body standard Paper cassette and 1ste cassette of the PF. *2. 2nd Paper cassette (Added for commonality with the standard Paper cassette and 1ste cassette of the PF) Classification Field measure X In-field modification by case No modification necessary When the above mentioned phenomenon occurs, please add the Guide to the Paper cassette (Refer to Service Bulletin 2K3-015 for further details). Entire stock rework In-field modification at next visit Serial numbers of affected machines Type Serial number PF-470/471 Planned from January 2012 production*. FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/ 8025MFP Not availble The above is the plan at the present moment. Please note that there is a possibility of change after giving this information. KMIS Service Department, Kyocera Mita Europe Page of 2 C022 / SB 2K3-016 Service Bulletin Creation Date: 28/02/2012 SB Number: SB 2K3-017 Subject: Model: Improper page order when printing in duplex FS-6025MFP/6025MFP(B)/6030MFP Phenomenon The page order may not be correct, when ejecting a large volume of duplex print-outs (With the bridge unit attached). Cause Depending on the curled paper in duplex mode, it may push out the page ejecting before it. Solution To prevent paper from being pushed out, a stopper (Parts stopper paper C assy SP_ 302K394860) has been attached to the upper part of the inner tray. Parts stopper paper c assy SP Stopper pulled down (X) Stopper pulled up (Y) Double sided tape Insert the rib at the stopper part in the gap. Attaching the stopper Double sided tape The stopper should be fixed as shown here. Alignment of the stopper Metal plate Metal plate A Cover B Parts stopper paper C assy SP 1. Pull down the stopper (X), when using the brigde unit. 2. Push the stopper upwards (Y), when using the job separator. Cover 1. Remove the bridge unit. 2. Attach the stopper, and align it according to A and B. 3. Pull down the stopper and attach the bridge unit. KMIS Service Department, Kyocera Mita Europe Page of 4 B185 / SB 2K3-017 Service Bulletin Parts No. Old Parts No. 1 ---------- Classification Field measure New Parts No. 302K394860 2K394860 Description Q’TY PARTS STOPPER PAPER C ASSY SP Interchangeability Old New Old New - 1 O - x In-field modification by case No modification necessary When the above mentioned phenomenon occurs, please attach the stopper (Parts stopper paper C assy SP_302K394860) to the upper part of the inner tray. Refer to the bundled leaflet further information. (See page 3 and 4) Entire stock rework In-field modification at next visit Serial numbers of affected machines Type Serial number FS-6025MFP/6025MFP(B)/6030MFP Not available, the part is not for production. KMIS Service Department, Kyocera Mita Europe Page of 4 B185 / SB 2K3-017 Service Bulletin STOPPER PAPER A 1 3 4 2 5 c 2 1 a 6 b 8 7 d d d d e f 9 10 A A 2011.5 302K356830 KMIS Service Department, Kyocera Mita Europe Page of 4 B185 / SB 2K3-017 Service Bulletin 11 12 e f 13 14 d c 15 17 b 16 a 18 1 2 2011.5 302K356830 KMIS Service Department, Kyocera Mita Europe Page of 4 B185 / SB 2K3-017 Service Bulletin Creation Date: 07/03/2012 SB Number: SB 2K3-018 Subject: Abnormal scan image (Added Spacer to adjust the ISU base Model: FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP Phenomenon 1. Focus related abnormal images may appear when scanning. (See the images below) 2. An error may occur, when performing Maintenance mode U411 [Adjusting the scanner automatically] after installing the Service part ISU. Details The height and warpage of the Base of the ISU, varies slightly depending on the Main body. In this case the optical axis may shift and may be interrupted by the Reflector. Under this condition, the LED light may be shifted to the Optical guide plate. Solution Please install the Spacer to adjust the height of the Base of the ISU according to the procedure on the following pages or the Leaflet. The Spacer and Leaflet are bundled with the Service part ISU. White image at the leading edge White image at the leading edge Background at the middle of the image Vertical streaks at the leading edge Vertical streaks at the leading edge Lateral white streaks at the middle of the image KMIS Service Department, Kyocera Mita Europe Page of 6 B440 / SB 2K3-018 Service Bulletin Classification Field measure X In-field modification by case No modification necessary 1. Please perform image adjustment with maintenance mode U411 [Adjusting the scanner automatically], after replacing the ISU with the latest type. 2. If the abnormal image occurs when scanning, after replacing the ISU with the latest type, please add the spacer (Poly slider washer) to the screw holes of the ISU. In-field modification at next visit Entire stock rework Parts No. Old Parts No. New Parts No. Description Q’TY Interchange- Applicable ability model(s) Old New Old New 1 302K993031 302K993032 2K993031 2K993032 PARTS IMAGE SCANNER H ASSY SP 1 1 X O FS-6025MFP/ 6025MFP(B)/ 6030MFP 2 302LK93081 302LK93082 2LK93081 2LK93082 PARTS IMAGE SCANNER L SP 1 1 X O FS-C8020MFP/ 8025MFP Parts notes: The latest Parts image scanner, contains the following parts (Together with the leaflet describing the image check and installation procedure of the spacers). Poly slider washer_5.1X12X0.2T (2 pcs). Poly slider washer_5.2X16X0.5T (2 pcs). Connecting the Flat cable to replace the ISU The Caution Leaflet 2 (Containing installation instructions of the Spacers) has been bundled with the ISU Service part. PREVENT DAMAGE DUE TO STATIC ELECTRICITY, BY USING ANTI-STATIC BAND BEFORE PROCEEDING. 1. Hold the Flat cable at point (A) to insert it (This prevents pressure the the CCD unit). 2. Fasten the Screw after inserting the Flat cable. Flat cable CCD unit A A KMIS Service Department, Kyocera Mita Europe Page of 6 B440 / SB 2K3-018 Service Bulletin Image adjustment when replacing the ISU Execute [Table (Chart1)] at maintenance mode U411 [Adjusting the scanner automatically]. In the case of inputting the target values. 1. Input values for [Adjust Original] in the maintenance mode U425. 2. Set the test chart (parts number: 7505000005) to the table. 3. Enter maintenance mode U411. 4. Select [Target]. 5. Select [Auto] and press the Start key. 6. Select [Table (Chart1)]. 7. Select [ALL] to execute. 8. Press the Start key to start the auto adjustment (Refer to the service manual for the details). Corrective measures after performing the above mentioned procedure If an error occurs when executing [Table (Chart1)] at maintenance mode U411 and an abnormal image occurs, check the image and add the height adjuster spacer to adjust it. Checking the images Checking the images A Checking the images A B White image at the leading edge White image at the leading edge Background at the middle of the image KMIS Service Department, Kyocera Mita Europe Page of 6 B440 / SB 2K3-018 Service Bulletin Install the Spacers to the Screw position of the ISU at the right side of the Main body, if the Images appear abnormal as shown on Page 3 (A and B). Shim Right side Right side Shim Installing the spacer 1. In case of the image A or B, insert the large spacer (16mm diameter, 0.5mm thickness). If the abnormal image is still there, check the image, 2. If the image A or B appears again, insert the small spacer (12mm diameter, 0.2mm thickness) laying on the large spacer (16mm diameter, 0.5mm thickness). 3. If the image C or D in the next page appears, insert the small spacer (12mm diameter, 0.2mm thickness). 1. Image A or B Spacer(s) 2. Image A or B Spacer(s) KMIS Service Department, Kyocera Mita Europe Page of 6 3. Image C or D Spacer(s) B440 / SB 2K3-018 Service Bulletin Checking the images Checking the images C Checking the images C D Vertical streaks at the leading edge Lateral white streaks at the middle of the image Vertical streaks at the leading edge Install the Spacers to the Screw position of the ISU at the right side of the Main body, if the Images appear abnormal as shown Above (C and D). Left side Shim KMIS Service Department, Kyocera Mita Europe Page of 6 B440 / SB 2K3-018 Service Bulletin Installing the spacer 1. In case of the image C or D, insert the large spacer (16mm diameter, 0.5mm thickness). If the abnormal image is still there, check the image, 2. If the image C or D appears again, insert the small spacer (12mm diameter, 0.2mm thickness) laying on the large spacer (16mm diameter, 0.5mm thickness). 3. If the image A or B in the next page appears, insert the small spacer (12mm diameter, 0.2mm thickness). 1. Image C or D 2. Image C or D 3. Image A or B Spacer(s) Spacer(s) Spacer(s) KMIS Service Department, Kyocera Mita Europe Page of 6 B440 / SB 2K3-018 Service Bulletin Creation Date: 29/03/2012 SB Number: SB 2K3-019 Subject: Model: Paper jam J9000 when aligning Paper stack on the DP cover FS-6025MFP/6025MFP(B)/6030MFP, FS-C8020MFP/8025MFP Contents Paper jam J9000 (No original feed) may occur, when aligning a Paper stack on the DP cover. Therefore it is recommended to avoid this. When aligning a Paper stack (Originals) on the DP cover, the Pick-up holder may drop and the Stopper may disenage from the Limiter due to the impact. Stopper is dislocated beyond the Limiter. Stopper is normally regulated by the Rib (Marked in red). When set normally Stopper Pick-up holder gradually drops due to the impact. Original stack When setting the Originals under this condition, the Stack of originals enter to far and the stopper causes Paper jam J9000. When set abnormally Stopper load results in the Paper jam. Original stack KMIS Service Department, Kyocera Mita Europe Page of 1 C058 / SB 2K3-019 Service Bulletin SB Number: SB 2K3-020 Subject: Model: Phenomenon Creation Date: 29/03/2012 Abnormal sound from the Drum unit FS-6025MFP/6025MFP(B)/6030MFP Abnormal sound may arise from the Shaft of the roller, MC CLN* and the Bushing at the Drum unit. Note*: Component of MC-475 (302K39K14) Solution Apply a drop of conductive grease (GE-334C: P/N A0199040) to the specific point on the Shaft as shown in the Image below. Roller, MC Roller, MC CLN Apply a drop of conductive grease (GE-334C: P/N A0199040) here. Do not apply it to the surrounding surfaces. KMIS Service Department, Kyocera Mita Europe Page of 1 C073 / SB 2K3-020 Service Bulletin Creation Date: 19/09/2011 SB Number: SB 2KZ-007 Subject: Model: Firmware upgrade (Firmware Pack V4.01 and V4.00) FS-C8020MFP/8025MFP, FS-6025MFP/6025MFP(B)6030MFP Item Contents 1 Added support for FMU2.0 Support for the FMU2.0 (File Management Utility) has been added. 2 SMB error at start-up. The Start key may be disabled, when the machine indicates the network start up message [Please wait. Network starting] at the Operation panel, while the machine waits until the network is stable. 3 MP tray setting out-put setting. The MP tray size and media type can now be set from the Paper selection display after setting out-put to the MP tray. Previously this could only set from the System menu. 4 Added option to increase memory for the copy. (Only for the FS-C8020MFP/ 8025MFP) The Video memory may not be enough, when scanning originals with a poor SRLE compression rate. Therefore the option to increase the Video memory has been added. Please note that conventional memory allocation is also available. Conventional behavior Scan Page Priority (Sort Memory: 222.00MB / VideoMemory: 200.25MB) Default Scan Size Priority (Sort Memory: 118.25MB / VideoMemory: 304.00MB) The Scan Page Priority is selected as conventional behavior after upgrading the Firmware. The setting should be changed after restarting the system. The main memory can be set as follows: Operation panel: System menu Command Center: Top display 5 SMTP authentication error System Basic Main Memory Device Defaults Main Memory The SMTP authentication error may occur, when an E-mail is sent, without setting the authentication to SMTP authentication server. When this error code is displayed at the Command center , the code may not match with the error code displayed at the Operation panel. Command Center: Error 0x8009 Operation panel: Send Error 3101 New condition: Command Center Error 0x8009 has been changed to Send Error 3101 6 Change of the pause message The message “Press [Resume All Print Jobs]” may appear at the upper part of the main Copy screen, when pressing the [Pause All Print job] key at the status display. The above mentioned message has been changed, to indicate where to press the key in order to resume the print jobs. New message: “Press [Resume All Print Jobs] in the Status display” 7 Catalan language support Support for the Catalan Optional language has been added. 8 Removed paper size setting from the Quick Setup Wizard The machine has been configured to indicate an error during Fax out-put, if all the paper cassette sizes have been set manually. Therefore the Paper Setup has been removed from the Quick Setup Wizard. (Unnecessary Paper cassette paper size setting has been disabled) This setting is still available from the System menu. 9 Skipped fonts. Fonts may skipped, when printing PDF data. 10 Error code F248. Error code F248 may occur, when printing and when setting the KX driver to KPDL as follows. Printer Properties Imaging Color Conversion set to Image Quality Priority KMIS Service Department, Kyocera Mita Europe Page of 4 B273-B275 / SB 2KZ-007 Service Bulletin 11 Communication error 12 Error code 8990 (Only for the FS-6025MFP/ 6025MFP(B)/ 6030MFP) A communication error may appear, when conducting remote diagnostics (Fax), during deep sleep mode while the inbound ringer is set to once. Phenomenon Error code 8990 (Document finisher communication error) may occur. Cause The attachment is fitted to the bridge unit. Both are attached to the machine when installing the DF. The bridge unit may be attached without the attachment. Under this condition the above mentioned phenomenon may occur. Solution Therefore the explanation with the illustration has been added to the Operation panel. 13 Improved start-up timing of the machine (Only for the FS-6025MFP/ 6025MFP(B)/ 6030MFP) To improve the start-up time of the machine, the following change has been made: 14 low temperature main charge adjustment The low temperature main charge adjustment has been disabled to improve the start-up timing in the case of low temperature. [Set Low Temp] has been added to Maintenance mode U100 [Main HV Output] to switch the Main charge adjustment at low temperature ON and OFF (Default is OFF). Please enable the low temperature main charge adjustment, if image failure such as grey back ground on the print-out occurs. The drum refresh control is disabled 60 minutes after the last print-out (The regular drum refresh is disabled, if the timing after the last print-out is 60 minutes or less at power-up or sleep mode recovery.) Firmware for the FS-C8020MFP/8025MFP Type Program No. Version Upgrade Pack Ver. 2KZ_V4.01E 4.01 MAIN 2KZ_2F00.004.019 004.019 MMI 2KZ_7000.004.019 004.019 ENGINE 2K0_1000.006.005 006.005 IO 2K0_1E00.001.020 001.020 IH 2LC_1A00.002.001 002.001 LSU 2K0_1C00.001.012 001.012 DP 3M8_9500.004.001 004.001 FAX BOOT/APL * 5JR_5500.B04.003 B04.003 Firmware notes *: BOOT: Z02.001 / APL: B04.003 KMIS Service Department, Kyocera Mita Europe Page of 4 B273-B275 / SB 2KZ-007 Service Bulletin Firmware for the FS-6025MFP/6025MFP(B)/60320MFP Type Program No. Version Upgrade Pack Ver. 2K3_V4.00E 4.00 MAIN 2K3_2F00.004.019 004.019 MMI 2K3_7000.004.019 004.019 ENGINE 2K3_1000.006.001 006.001 IO 2K3_1E00.001.010 001.010 DP 3M8_9500.004.001 004.001 FAX BOOT/APL * 5JR_5500.B04.003 B04.003 Firmware notes *: BOOT: Z02.001 / APL: B04.003 Item 2: The MP tray size setting has been changed (New display transition) The display jumps to set size and media when selecting the MP tray. (No transition to this setting in the old condition). Notes 1. This setting is not change the default setting of the MP tray, but to change the size and media type for the copy. 2. The setting wil return to default when the above setting is reset. 3. This setting is for the copy setting and not for the print out-put. 4. The default setting can be changed in the system menu as was the case in the old condition. KMIS Service Department, Kyocera Mita Europe Page of 4 B273-B275 / SB 2KZ-007 Service Bulletin Classification Field measure X In-field modification by case No modification necessary Please upgrade the firmware to the latest version to implement the above mentioned changes. Entire stock rework In-field modification at next visit Serial numbers of affected machines Type Serial number FS-C8020MFP/8025MFP, FS-6025MFP/6025MFP(B)/ August 2011 production. 6030MFP The above mentioned changes have been applied to machines produced after the above mentioned production date. KMIS Service Department, Kyocera Mita Europe Page of 4 B273-B275 / SB 2KZ-007 (Revised Issue 1) (Page.1/4) Service Bulletin Ref. No. 2K3-0004 (B031) <Date> August 3, 2011 Change of the LVU Main PWB (Disuse of the AC-CUT Unit) --- For 220V-240V only FS-6025MFP, FS-6025MFP/B, FS-6030MFP Subject Model This time, the description with (-->) was revised from the previous information. <Number of changes: 1> The Serial Numbers of the Affected Machine were added. Topic The PARTS LVU MAIN 200 SP (No.1) was changed as follows for part procurement ease. Accordingly, some attention is required when replacing the parts. Please refer to [Field Measure] below. Content of Changes 1) Change of the LVU main PWB i) The discharger IC was added. ii) The capacitor (YC10) to supply the power to the AC-cut was changed to a jumper. iii) The constant of the discharger resistor was changed and the discharger resistor was abolished. 2) The AC-CUT unit, 3 pcs. of the access saddles and 2 pcs. of the cables were abolished that became unnecessary due to the changes above. [Disuse of the cables] (Connecting sections with the main PWB (YC106)) <PARTS LVU MAIN 200 SP (No.1)> Cable to connect the AC-CUT unit with the main PWB abolished. Main PWB Abolished AC-CUT unit abolished A: From the machine inside Access saddles (x3) abolished A: To the machine rear side LVU main PWB Machine rear side Cable to connect the AC-CUT unit with the LVU main PWB abolished No. 1 Old Part No. New Part No. Q’ty Description Old New 302K394120 302K394121 PARTS LVU MAIN 200 SP 2K394120 2K394121 1 1 Com patibi lity Old New X KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) O Remarks (Revised Issue 1) (Page.2/4) Service Bulletin KMC’s Classification Ref. No. Entire Stock Rework In-Field modification by case 2K3-0004 (B031) <Date> August 3, 2011 In-Field modification at next visit No modification necessary Field Measure: Please replace the PARTS LVU MAIN 200 SP (No.1) with the new one when replacing the part in the machine on which the new LVU main PWB is installed. For the machine with the old LVU main PWB, either new or old PARTS LVU MAIN 200 SP (No.1) is applicable. However, if replacing it with the new No.1, please remove the AC-CUT unit, the access saddles (x3) and the cables (x2). (*) Please refer to the next page how to distinct between the new and old LVU main PWB and the procedures for detaching/refitting the cover when replacing the LVU main PWB. Serial Nos. of the Affected Machines: Please refer to the table below. (-->) Serial Nos. of the Affected Machines TASKalfa305/FS-6030MFP 220-240V KME 220VM KMAUS 220VM UTAX 220VM 1102K33NL0 1102K33AS0 1102K33UT0 Q6R1301780 Q6S1300123 N6C1300471 KMKR 220VM Olivetti Philcopy 220VI 1102K33KR0 1102K33LV0 1102K34PH0 N9R1300401 NCY1300067 NM9 *1 TASKalfa255/FS-6025MFP 220-240V KME 220VM UTAX 220VM Olivetti 1102L33NL0 1102L33UT0 1102L33LV0 N691303738 N6B1300981 ND31300145 KMSG 220VM KMTH 220VM KTST 220VM 1102L33SG0 1102L33TH0 1102L33KS0 N9B1300043 N9D1300061 NDL1300001 TASKalfa255b/FS-6025MFP/B 220-240V KME 220VM UTAX 220VM KMA 220VI 1102L33NL1 1102L33UT1 1102L34US1 N771400544 N781300147 N7W *1 KTST 220VM KMHG 220VM Philcopy 220VI 1102L33KS1 1102L33HK1 1102L34PH1 NG91300001 N98 *1 NMC *1 *1 KMHG 220VM 1102K33HK0 N931400021 KMID 220VM 1102K33ND0 N941300015 KMSG 220VM 1102K33SG0 N951300030 KMTH 220VM 1102K33TH0 N961300061 RYAD 220VM 1102L33RY0 NM3 *1 KMHG 220VM 1102L33HK0 N971300030 KMA 220VI 1102L34US0 N7U1400103 KMKR 220VM 1102L33KR0 N9T1400511 KMAUS 1102L33AS0 N6A1300152 Philcopy 1102L34PH0 NMB *1 KMID 220VM 1102L33ND0 N991300036 KMAUS 1102L33AS1 N76 *1 KMID 220VM 1102L33ND2 N9A1500011 KMSG 220VM 1102L33SG1 N9C *1 KMTH 220VM 1102L33TH1 N9E *1 From Next Production [How to distinct between the new and old LVU main PWB] <LABEL> Old LVU main PWB : 302K3****0(<--Last digit is "0") New LVU main PWB: 302K3****1(<--Last digit is "1") KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Revised Issue 1) Service Bulletin (Page.3/4) Ref. No. 2K3-0004 (B031) <Date> August 3, 2011 [Procedures for detaching/refitting the cover when replacing the LVU main PWB] No. Detailed Figure Procedure Remove the controller box cover at the lower right corner of the machine rear side. 1 Remove the rear cover. (When refitting it, please fit the hooks to the holes circled in red in the left figure.) 2 Remove the left lower cover. 3 KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Revised Issue 1) Service Bulletin (Page.4/4) Ref. No. 2K3-0004 (B031) <Date> August 3, 2011 No. Detailed Figure Procedure Remove the front upper cover on the machine front side. (When refitting it, please fit the lower hook of the cover to the sections indicated with the yellow arrows first and then fit other hooks.) 4 Remove the inner tray. X (When refitting it, please fit the hook (X) on the machine inner side and the hook (Y) on the machine left side.) 5 Y The LVU main PWB will appear on the left side after the inner tray was removed. AC-CUT unit 6 LVU main PWB KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.1/1) Service Bulletin Ref. No. 2K3-0008 (B084) <Date> March 23, 2011 Subject Firmware Upgrade (Upgrade Pack Ver. V1.03) (KTST Support) Model FS-6030MFP, FS-6025MFP, FS-6025MFP/B FS-6025MFP_FS-6030MFP_v01.00.0040_(2011-02-07) Topic The firmware was upgraded as follows. Content of Changes No. Item 1 KTST support 2 Change for production tools Type Upgrade Pack Ver. MAIN MMI ENGINE LANGUAGE BR LANGUAGE KR LANGUAGE CN IO DP FAX BOOT/APL ESPECIAL Details ----- CTL No. Ver. 523082 ----- 524213 MAIN MMI LAN DP Program No. Ver. 2K3_V1.03E 1.03 2K3_2F00.001.504 2K3_7000.001.500 2K3_1000.004.002 2K3_81BR.001.004 2K3_81KR.001.002 2K3_81CN_001.003 2K3_1E00.001.010 3M8_9500.003.001 001.504 001.500 004.002 001.004 001.002 001.003 001.010 003.001 5JR_5500.B01.019 B01.019 ES_SKIP.ON ---------- Remarks New upgrade New upgrade For KMKR *1 For KTST *1 New firmware New upgrade BOOT (B01.019), APL(B01.019) For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net. When upgrading the firmware or replacing a board, please upgrade each kind of the firmware (MAIN, ENGINE and MMI) to the latest version at the same time. *1: The firmware above is not included in the upgrade pack. Please individually download it from the download center on the ESDC.net. KMC’s Classification Field Measure: Entire Stock Rework In-Field modification by case No particular problem is expected. In-Field modification at next visit No modification necessary Serial Nos. of the Affected Machines: Planned from the March 2011* production * The above is the plan at the present moment. Please note that this information is subject to change. KYOCERA MITA Europa B.V. European Service & Development Center (ESDC) (Revised Issue 1) (Page.1/3) Service Bulletin Ref. No. 2K3-0009 (B097) <Date> August 4, 2011 Subject Model Notes on Replacement of the Parts (Change of the FFC Alignment Holder and the Sheet at the Optical Section) FS-6030MFP, FS-6025MFP, FS-6025MFP/B This time, the description with (-->) was revised from the previous information. <Number of changes: 1> The Serial Numbers of the Affected Machines were added. Topic The change of the wire alignment holder and the additional sheet were informed as the measure against the image blurring at the trailing edge by the service bulletin SB-2K3-0003-B030. This time, as further measure, the following changes were made. Accordingly, some attention is required when replacing the parts. Please refer to [Field measure] below. (Also, please refer to the service bulletin SB-2K3-003-B030 for more details of the phenomenon, cause and previous measure.) Content of Changes In order to avoid the contact of the FFC with the upper part of the optical wire pulley, the shape of the wire alignment holder (No.1) and the sheet (No.2) was changed as follows. Additionally, the folded section of FFC is now wired in the new wire alignment holder. (Old state: Viewed from bottom of optical section) Old wire alignment FFC holder (No.1) <Optical section> FFC Old sheet (No.2) (New state) 審査 New wire alignment holder (No.1) 作成 FFC Carriage wire pulley New sheet (No.2) * Dotted line above shows outline of the folded section of FFC in the new wire alignment holder.) No. 1 2 Old Part No. New Part No. Q’ty Description 302K317171 302K317172 GUIDE FFC LED C 2K317171 2K317172 302K317790 302K317791 SHEET FFC LED 2K317790 2K317791 Com patibility Old New Old New 1 1 X X 1 1 X X KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) Remarks (Revised Issue 1) (Page.2/3) Service Bulletin Ref. No. 2K3-0009 (B097) <Date> August 4, 2011 KMC’s Classification Entire Stock Rework In-Field modification at next visit In-Field modification by case No modification necessary Field Measure: When replacing the part, please apply a set of the old or the new parts of No.1 and No.2. Serial Nos. of the Affected Machines: Please refer to the table below. (-->) Serial Nos. of the Affected Machines TASKalfa305/FS-6030MFP KMJ KMA 120V 1102K39JP0 1102K32US0 1102K33NL0 KME 1102K33AS0 KMAUS 1102K33UT0 UTAX Q6P1400581 Q6Q1401986 Q6R1401781 Q6S1400142 N6C1400671 KMHG KMID KMSG 1102K33HK0 1102K33ND0 1102K33SG0 1102K33TH0 1102K33KR0 N931400021 N941400017 N951400110 N961400085 N9R1400501 KTST 1102K33KS0 NDJ1400401 PHILCOPY 1102K34PH0 NM9 *1 KMTH KMKR CS 1102K32CS 0 N6S1501177 KMTW 1102K3TTW 0 N9S1400001 KMA 220V KMBR 1102K34US0 1102K32BR0 N7T N8P1400061 *1 GSA Olivetti 1102K32US1 1102K33LV0 NCX1400099 NCY1400091 TASKalfa255/FS-6025MFP KMJ KMA 120V 1102L39JP0 N671402000 1102L32US0 N681402705 1102L33NL0 N691304822 KME 1102L33AS0 N6A1400162 KMAUS 1102L33UT0 N6B1401331 UTAX 1102L32CS0 N6T1501211 CS 1102L34US0 N7U1400103 1102L32BR0 N8R1500077 KMID 1102L33ND0 KMSG 1102L33SG0 KMTH 1102L33TH0 KMKR 1102L33KR0 KMTW 1102L3TTW0 KTST 1102L33KS0 PHILCOPY 1102L34PH0 N991400049 N9B1400083 N9D1400081 N9T1400511 N9U1400001 Olivetti 1102L33LV0 ND3140016 1 NDL1400501 NMB TASKalfa255b/FS-6025MFP/B GSA 1102L32US1 CONSIP 1102L33NL1 KMBR 1102L32BR1 KTST 1102L33KS1 PHILCOPY 1102L34PH1 N751400176 N771400544 N8S1500071 NG91400301 NMC *1 *1 From Next Production KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) KMA 220V KMBR *1 (Revised Issue 1) (Page.3/3) Service Bulletin Ref. No. 2K3-0009 (B097) <Date> August 4, 2011 <Wire alignment holder (No.1)> (Old) (New) Rib cut to hold old sheet (No.2) (Figure above viewed from top) Rib cut to align FFC and to fit new sheet (No.2) <Sheet (No.2)> (Old: Fitted on the optical section bottom of the old wire alignment holder (No.1)) Shape changed for FFC to be put in the new wire alignment holder (Figure above viewed from top) Rib added to hold new sheet (No.2) (New: Fitted in the new wire alignment holder (No.1)) KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.1/1) Service Bulletin Ref. No. [Service Information] 2K3-0010 (B119) <Date> May 7, 2011 Notes on Fitting the Upper Left Cover and the Rear Cover Subject (Blank Copy Output from the DP) FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8020MFP, Model FS-C8025MFP Topic In the Service Manual and during service training, it is requested to check if the optical lock lever is released when fitting the upper left cover. Likewise, please check if the optical lock lever is released when fitting the rear cover. The optical lock lever may be unawarely pushed in by a rib on the rear cover when fitting it. In this condition, the optical system is not able to move toward left side when attempting to copy using the DP since the optical lock lever is locked (the lever is pushed in). This will cause abnormal images such as blank copy or foggy background. Upper left cover Rear cover A rib on the rear cover may push the lock lever. Optical lock lever (Locked state) (Securely release it.) KMC’s Classification Entire Stock Rework In-Field modification at next visit In-Field modification by case No modification necessary Field Measure: Please confirm that the optical lock lever is released when fitting the upper left cover and the rear cover. Serial Nos. of the Affected Machines: N.A. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Revised Issue 2) (Page.1/3) Service Bulletin Ref. No. 2K3-0011 (B124) <Date> May 18, 2011 Subject Firmware Upgrade (Upgrade Pack Ver. V2.00) FS-6025MFP_FS-6030MFP_v02.00.0010_(2011-04-11) Model FS-6030MFP, FS-6025MFP, FS-6025MFP/B This time, the description with (-->) was revised from the previous information. <Number of changes: 2> The detailed illustration of the content of change No.5 was added on page 3. The description of the content of No.10 was corrected (F65BF56B) on page 3. Topic The firmware was upgraded as follows. Content of Changes 1. Measures against JAM5001 (Bridge conveying sensor 3 non arrival jam) 2. Implementation of U605 [Data clear] 3. Measures against the image failure when adjusting the scanner magnification in the main scanning direction with U065 [Adjusting the scanner magnification] 4. Support for KMTW 5. Change of the default display when the Favorite button is pressed 6. Measures against the model name change error after the main board was replaced (No problem arises with FSmodels.) 7. Implementation of U265 [Set Model Destination] 8. New customized operation panel using FMU 9. Measures against the address book search error 10. Measures against the system error F56B with SMB Send <For more details, please refer to the next pages.> Type Upgrade Pack Ver. Program No. Ver. (-->)2K3_V2.00 (-->)2.00 MAIN MMI ENGINE LANGUAGE BR LANGUAGE KR LANGUAGE CN LANGUAGE TW IO 2K3_2F00.002.351 2K3_7000.002.347 2K3_1000.005.002 2K3_81BR.001.006 2K3_81KR.001.005 2K3_81CN.001.006 2K3_81TW.001.004 2K3_1E00.001.010 002.351 002.347 005.002 001.006 001.005 001.006 001.004 001.010 DP 3M8_9500.003.001 003.001 FAX BOOT/APL 5JR_5500.B02.001 B02.001 ES_SKIP.ON ---------- ESPECIAL Remarks For KMBR For KMKR For KTST For KMTW *1 *1 *1 *1 New New New New New New New upgrade upgrade upgrade upgrade upgrade upgrade firmware BOOT(B01.019), APL(B01.019) For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net. When upgrading the firmware or replacing a board, please upgrade each kind of the firmware (MAIN, ENGINE and MMI) to the latest version at the same time. *1: The firmware above is not included in the upgrade pack. Please individually download it from the ESDC.net. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Revised Issue 2) Service Bulletin (Page.2/3) Ref. No. 2K3-0011 (B124) <Date> May 18, 2011 KMC’s Classification Field Measure: Entire Stock Rework In-Field modification at next visit In-Field modification by case No modification necessary Please upgrade the firmware when the phenomenon described above arises. Serial Nos. of the Affected Machines: Planned from April 2011 production Contents of Changes No. Item 1 Measures against JAM5001 (Bridge conveying sensor 3 non arrival jam) Details The leading edge of paper might stop at the roller on the DF side of the bridge unit in the conditions below when paper is continuously fed from the standard cassette and ejected to DF-470, which causes JAM5001(Bridge conveying sensor 3 non arrival jam) might occur. Therefore, this was corrected. [Conditions] Affected model: 25cpm machine with DF-470 and AK-470. (PF is not installed.) Paper size: Letter, A4 (fed widthwise) [Change] The time to remove the chattering of the bridge conveying sensor (conveying sensor 2) varies depending on existence of PF. However, there was little time margin. Accordingly, the time to remove the chattering was changed from 20msec to 200mse to resolve this. (Chattering is recognized as arrival of next paper and the machine waits for next paper. However, J5001 appears after the jam detection timeout.) CTL Ver. 551944 ENG 535035 ENG conveying sensor 2 2 3 4 5 Implementation of U605 [Data clear] Measures against the image failure when adjusting the scanner magnification in the main scanning direction with U065 [Adjusting the scanner magnification] Support for KMTW Change of the default display when the Favorite button is pressed U605 was newly implemented to execute [Data clear]. Black streaks might appear on the output after copying in monochrome with enlargement set by U065 [Adjusting the scanner magnification]. Therefore, this was corrected. The first production for KMTW is supported. The default display after the Favorite button is pressed was changed so that the function name layout can be easily changed. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) 540401 ENG TC-11-003 LAN MAIN (Revised Issue 2) (Page.3/3) Service Bulletin Ref. No. 2K3-0011 (B124) <Date> May 18, 2011 No. Item 6 Measures against the model name change error after the main board was replaced (No problem arises with FSmodels.) 7 8 9 Implementation of U265 [Set Model Destination] New customized operation panel using FMU Measures against the address book search error 10 Measures against the system error (-->)F56B with SMB Send Details The model name shown on the startup display and output reports might be changed to FS-model name after the main board for service was installed. Therefore, this was corrected. [Cause] Model name data stored in the engine board should be originally written to the main board. However, the data in the main board was actually written to the engine board. Since the default model name data in the main board for service was FS-model, it was written to the engine board resulting in operation with FS-model name. [Change] The change was made so that the data in the engine board can be written to the main board (original operation). U265 was newly implanted to set the model destination. Customized operation panel is now available to support the workflow template by using FMU (File Management Utility). When searching data in the address book, [Not registered] message might appear although the data was registered. Therefore, this was corrected. The system error F56B might appear when scanning large size data to small size data with the settings below. Therefore, this was corrected. (PDF file, B/W mode, Continuous scan ON, Table scan) (-->) 5. Change of the default display when the Favorite button is pressed (Old) (New) KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) CTL Ver. MAIN MAIN MAIN MMI (Page.1/2) Service Bulletin Ref. No. [Service Information] 2K3-0012 (B137) <Date> May 20, 2011 Notes on the Replacement of the Main Board (Handling of Subject C0180 Error) FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8020MFP, Model FS-C8025MFP Topic Since no HDD is equipped on the models listed above, some data is saved on the main board instead. Therefore, the following operations are required when the main board was replaced. 1. Execute the maintenance mode U004 to resolve machine number mismatch which appears after main board was replaced. 2. Adjust the scanner image. 1) Input the value in the auto scanner adjustment chart in the maintenance mode U425. 2) Execute the maintenance mode U411 by applying the auto scanner adjustment chart. 3) Execute [Halftone adjustment] from the system menu. 3. Reactivate the license for the optional product(s) if any installed. 1) Reactivate the ID CARD AUTHENTICATION KIT B). 2) Register the ID card again in the maintenance mode U222. 4. Import data in the maintenance mode U917 if any was exported from the machine before the main board was replaced. (The export and import can be also performed via KM-Net Viewer.) 5. Register the initial user settings and FAX settings from the system menu or the Command Center. 6. Execute the maintenance mode as follows if necessary. No. U250 U251 U253 U260 U326 U341 U343 U345 U402 U403 U404 U407 U425 U429 U432 U470 Main unit related maintenance modes Checking/clearing the maintenance cycle Checking/clearing the maintenance counter Switching between double and single counts Selecting the timing for copy counting Setting the black line cleaning indication Specific paper feed location setting for printing function Switching between duplex/simplex copy mode Setting the value for maintenance due indication Adjusting margins of image printing Adjusting margins for scanning an original on the contact glass Adjusting margins for scanning an original from the DP Adjusting the leading edge registration for memory image printing Setting the target Setting the offset for the color balance Setting the center offset for the exposure Setting the JPEG compression ratio No. U603 U604 U610 U611 U612 U615 U625 U695 Fax related maintenance modes Setting user data 1 Setting user data 2 Setting system 1 Setting system 2 Setting system 3 Setting system 6 Setting the transmission system 1 FAX function customize KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.2/2) Service Bulletin Ref. No. [Service Information] 2K3-0012 (B137) <Date> May 20, 2011 KMC’s Classification Field Measure: Entire Stock Rework In-Field modification at next visit In-Field modification by case No modification necessary Please perform the operations described above when the main board was replaced. Serial Nos. of the Affected Machines: This is only service information and will not affect the production. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.1/2) Service Bulletin Ref. No. 2K3-0013 (B149) <Date> June 2, 2011 Subject Firmware Upgrade (Upgrade Pack Ver. V3.00) Model FS-6030MFP, FS-6025MFP, FS-6025MFP/B FS-6025MFP_FS-6030MFP_v03.00.0010_(2011-04-14) Topic The firmware was upgraded as follows. Content of Changes No. Item 1 Elimination of the encrypted FAX function for China MAIN firmware FAX firmware 2 3 Details CTL B. Dialing is not processed after on-hook and it is recognized as the communications error U04300 [Encrypted transmission failed because the destination unit had no encrypted communication capability] in case that (KTST only) transmission was directed with the encryption related setting. C. When an encrypted message was received, the sender receives the error U04300/E04300 [Encrypted transmission failed because the destination unit had no encrypted communication capability] since the receiver cannot process the encrypted message. Support of the The country code for Russia was added and the settings for Russia are now Russian country code supported. - The default line setting is set to Dial Pulse. - The line setting menu is displayed for users. Support of the Certain default line setting values were changed to support the Argentina line Argentina line type type which was approved. Type Program No. Ver. Upgrade Pack Ver. 2K3_V3.00E 3.00 MAIN MMI ENGINE LANGUAGE BR LANGUAGE KR LANGUAGE CN LANGUAGE TW IO 2K3_2F00.003.002 2K3_7000.003.002 2K3_1000.005.002 2K3_81BR.001.006 2K3_81KR.001.005 2K3_81CN.001.007 2K3_81TW.001.004 2K3_1E00.001.010 003.002 003.002 005.002 001.006 001.005 001.007 001.004 001.010 DP 3M8_9500.003.001 003.001 FAX BOOT/APL 5JR_5500.B03.001 B03.001 FAX BOOT/APL 5JR_5700.B03.001 B03.001 Ver. MAIN MMI LAN A. Related menu is hidden to disable the encryption setting from the operation panel. (It is also hidden or disabled on the Command Center and KMNV.) 552343 FAX 541202 FAX 552323 FAX Remarks New upgrade New upgrade For KMBR For KMKR *2 For KTST *2 For KMTW *2 Except KTST APL(B003.001) *1 For KTST APL(Z03.001) *1 *2 New upgrade New upgrade New upgrade ESPECIAL ES_SKIP.ON ---------For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net. When upgrading the firmware or replacing a board, please upgrade each kind of the firmware (MAIN, ENGINE and MMI) to the latest version at the same time. *1: BOOT (Z02.001) *2: The firmware above is not included in the upgrade pack. Please individually download it from the ESDC.net. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.2/2) Service Bulletin Ref. No. 2K3-0013 (B149) <Date> June 2, 2011 KMC’s Classification Field Measure: Entire Stock Rework In-Field modification by case No particular problem is expected. In-Field modification at next visit No modification necessary Serial Nos. of the Affected Machines: Planned from May 2011 production KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.1/2) Service Bulletin Ref. No. 2K3-0014 (B185) <Date> June 30, 2011 Improvement of the Paper Stacking Ability When Ejecting to Subject the Upper Tray Model FS-6030MFP, FS-6025MFP, FS-6025MFP/B Topic Depending on the condition of the paper printed in duplex, curled paper might push the sheet ejected before, and the page order might not be correct in case that a large volume of paper was ejected with the bridge unit attached. Therefore, the following change was made. *The phenomenon described above does not occur in case of simplex printing. Content of Changes 1) A stopper (No.1) was attached to the upper part of the inner tray in order to prevent the paper from being pushed out. This stopper was registered as a service part. <Stopper (No.1)> (X: Stopper pulled down) (Y: Stopper pulled up) Insert the rib at the stopper part into this hole so that it will be fixed as shown on left. Stopper (Shaded area: Double-sided tape) <Stopper (No.1) attachment procedures> (Alignment) Fig.1 Metal plate A Metal plate No.1 Cover No.1 B Cover <Attachment procedures> 1) Take the bridge unit out. 2) Attach the stopper (No.1) aligning to A and B above. 3) Pull up the stopper (No.1) and attach the bridge unit. <Note when using the stopper (No.1)> - Pull down the stopper (No.1) when using the bridge unit. - Pull up the stopper (No.1) when using the job separator. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.2/2) Service Bulletin Ref. No. 2K3-0014 (B185) <Date> June 30, 2011 No. 1 Old Part No. New Part No. ---------- 302K394860 2K394860 KMC’s Classification Q’ty Description Old New PARTS STOPPER PAPER C ASSY SP Entire Stock Rework In-Field modification by case - 1 Com patibi lity Old New - Remarks O In-Field modification at next visit No modification necessary Field Measure: Please attach the stopper (No.1) in case that the duplex pages are ejected in the wrong order. Please refer to the bundled leaflet for the attachment procedure. Serial Nos. of the Affected Machines: As this is a service part, no serial number information is available. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Revised Issue 1) (Page.1/3) Service Bulletin Ref. No. 2K3-0015 (B196) <Date> March 16, 2012 Improvement of the USB Memory Insertion (Change of the Shape of the USB Host Slot) FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8025MFP, FS-C8020MFP Subject Model This time, the description with (-->) was revised from the previous information. <Number of changes: 2> The Serial Nos. of the Affected Machines were adde (P-2, P-3). Topic The current USB host slot is located at the side of the operation panel and has a difference in depth. Accordingly, USB memory stick may not be inserted enough and cannot be recognized depending on its shape. Therefore, the following changes were made. Contents of Changes 1. The depth difference in the USB host slot was abolished by changing the shape of the COVER OPERATION LOW. 2. The shape of the MOUNT USB was changed due to the change above. 3. A set of the COVER and the MOUNT was registered in order to secure the compatibility due to the changes 1 and 2 above. The USB memory stick with the shape like the example above cannot be completely inserted due to the bump. MOUNT USB A *1 *1: Not registered as a service part A A: Extended by 2 mm so that the USB host slot will be put forward to the level of the cover. USB host slot (7.5x15 -> 9x16) *2 *2: The USB cable *3 was also changed for procurement ease after this change. The connector size of the new USB cable is slightly larger, and the size of the USB host slot on the MOUNT USB was also changed. *3: Not registered as a service part KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Revised Issue 1) (Page.2/3) Service Bulletin 2K3-0015 (B196) Ref. No. <Date> March 16, 2012 Old Part No. No. 1 2 New Part No. ---302K305021 2K305021 Q’ty Description Old New 302K394870 2K394870 302K305022 2K305022 Com patibi lity Old New PARTS COVER OPE LOW SET SP - 1 - O +COVER OPERATION LOW 1 1 X X Remarks *4 *4: A set of No.2 and the MOUNT USB KMC’s Classification Entire Stock Rework In-Field modification by case In-Field modification at next visit No modification necessary Field Measure: Please note that the old type cover is only compatible with the old type MOUNT USB. Please use the set (No.1) when replacing the old type cover with the new type. Serial Nos. of the Affected Machines: (-->) Please refer to the tables below. (-->) Serial Nos. of the Affected Machines FS-6030MFP KMJ KMA 120V CPY KMA GSA KMBR KMA 220V KME UTAX 1102K39JP0 1102K32US0 1102K32CS0 1102K32US1 1102K32BR0 1102K34US0 1102K33NL0 1102K33UT0 Q6P1600659 Q6Q1Z02265 N6S NextPdct NCX NextPdct N8P1600151 N7T1700090 Q6R1502481 N6C1501159 Olivetti KMAUS KTST KMKR KMTW KMHG KMID KMSG 1102K33LV0 1102K33AS0 1102K33KS0 1102K33KR0 1102K3TTW0 1102K33HK0 1102K33ND0 1102K33SG0 NCY1600350 Q6S1600205 NDJ1601041 N9R1600882 N9S1600081 N931600042 N941700022 N951700113 KMTH Philcopy 1102K33TH0 1102K34PH0 N961600136 NM91900001 FS-6025MFP/FS-6025MFP/b KMJ KMJ KMA KMA GSA CPY CPY KMA b KMBR 1102L39JP0 1102L39JP1 1102L32US0 1102L32US2 1102L32CS0 1102L32CS1 1102L32US1 1102L32BR0 N671603200 N79 NextPdct N681703421 ND2 NextPdct N6T1X01226 N7V NextPdct N75 NextPdct N8R1600201 KMBR KMA 220V KMA b 220V KME UTAX UTAX Olivetti KME 1102L32BR1 1102L34US0 1102L34US1 1102L33NL0 1102L33UT0 1102L33UT1 1102L33LV0 1102L33NL1 N8S1600141 N7U1900199 N7W NextPdct N691607362 N6B1602209 N781600232 ND31600578 N77 NextPdct RYAD KMAUS KMAUS KTST KTST b KMKR KMTW KMHG 1102L33RY0 1102L33AS0 1102L33AS1 1102L33KS0 1102L33KS1 1102L33KR0 1102L3TTW0 1102L33HK0 NM31800001 N6A1600278 N76 NextPdct NDL1601361 NG91600501 N9T1600833 N9U1600075 N971600059 KMHG KMID KMID KMSG KMSG KMTH KMTH Philcopy 220V 1102L33HK1 1102L33ND0 1102L33ND2 1102L33SG0 1102L33SG1 1102L33TH0 1102L33TH1 1102L34PH0 N98 NextPdct N991600080 N9A NextPdct N9B1600237 N9C NextPdct N9D1600159 N9E NextPdct NMB1900001 Philcopy 220V 1102L34PH1 NMC NextPdct KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Revised Issue 1) (Page.3/3) Service Bulletin 2K3-0015 (B196) Ref. No. <Date> March 16, 2012 FS-C8025MFP KMJ KMA CPY KMA GSA KMBR KMA 220V KME UTAX 1102K09JP0 1102K02US0 1102K02US1 NH51800021 1102K02BR0 N8N1600073 1102K04US0 NBD1600055 1102K03NL0 Q71 Q72 1102K02CS0 N8B NextPdct Q73 1102K03UT0 N6U1600801 Olivetti KMAUS KMCHN KMKR KMTW KMHG KMID KMSG 1102K03LV0 NJM1600281 1102K03AS0 1102K03KS0 NG71600200 1102K03KR0 NCV1700311 1102K0TTW0 NCW1600056 1102K03HK0 NAC1600032 1102K03ND0 NFP1X00026 1102K03SG0 NFQ1600042 Q74 KMTH Philcopy 1102K03TH0 NFR1600027 1102K04PH0 NM81800001 FS-C8025MFP KMA 220V KMA 220V 1102KZ9JP0 KMJ 1102KZ2US0 1102KZ2CS0 1102KZ2US1 1102KZ2BR0 1102KZ4US0 1102KZ4US0 1102KZ3NL0 Q6W1601975 Q6X1Y01433 N8C NextPdct NH8180002 N8Q1600121 NBE NextPdct NFW1500091 Q6Y1604159 UTAX KMA Olivetti CPY KMAUS KMA KTST KMBR KTST KMKR KMTW KME KMHG 1102KZ3UT0 1102KZ3LV0 1102KZ3AS0 1102KZ3KS0 1102KZ3KS0 1102KZ3KR0 1102KZTTW0 1102KZ3HK0 N6V1501510 NJN1600381 Q6Z1600367 NG81600366 NG81600366 NCZ1600260 ND11600040 NFS1600079 KMHG KMID KMSG KMSG KMTH Philcopy 220V 1102KZ3HK0 1102KZ3ND0 1102KZ3SG0 1102KZ3SG0 1102KZ3TH0 1102KZ4PH0 NFS1600079 NAH1600051 NFT1600112 NFT1600112 NAK1600043 NMA1900001 KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.1/4) Service Bulletin 2K3-0017 (B275) Ref. No. <Date> August 20, 2011 Firmware Upgrade (Upgrade Pack Ver. V4.00) Subject (MAIN FW 004.019, etc.) FS-6025MFP_FS-6030MFP_v04.00.0010_(2011-08-02) Model FS-6030MFP, FS-6025MFP, FS-6025MFP/B Topic The firmware was upgraded as follows. Content of Changes 1. Upgrade of the SheetExtension 2. Prohibition against the SMB error at startup 3. Improvement of the MP tray size setting 4. Change of the SMTP authentication error number in the Command Center 5. Indication of UTAX/TA model names on the reports 6. Change of the pause message 7. Support of Catalan language 8. Removal of the paper setting menu from the Quick Setup wizard 9. Measures against the font dropout with a certain PDF data 10. New operation panel display for the DF connection error 11. [FAX] Measures against the error at remote diagnostics in the deep sleep mode 12. Improvement of the startup time 13. ON/OFF switching of the main charger at low temperature <For more details, please refer to the next pages.> Type Upgrade Pack Ver. MAIN MMI ENGINE LANGUAGE BR LANGUAGE KR LANGUAGE CN LANGUAGE TW IO DP Program No. Ver. 2K3_V4.00E 4.00 2K3_2F00.004.019 2K3_7000.004.019 2K3_1000.006.001 2K3_81BR.001.009 2K3_81KR.001.006 2K3_81CN.001.008 2K3_81TW.001.005 2K3_1E00.001.010 3M8_9500.004.001 004.019 004.019 006.001 001.009 001.006 001.008 001.005 001.010 004.001 FAX BOOT/APL 5JR_5500.B04.003 B04.003 FAX BOOT/APL 5JR_5700.Z04.002 Z04.002 ES_SKIP.ON ---------- ESPECIAL Remarks ← New upgrade ← New upgrade ← New upgrade ← New upgrade For KMKR *2 For KTST *2 For KMTW *2 ← New upgrade ← New upgrade ← New upgrade ← New upgrade Except KTST *1 (APL B04.003) For KTST *1*2 (APL Z04.002) ← New upgrade ← New upgrade For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net. When upgrading the firmware or replacing a board, please upgrade each kind of the firmware to the latest version at the same time. *1: BOOT (B02.001) *2: This firmware is not included in the upgrade pack. Please individually download it from the download center on the ESDC.net. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.2/4) Service Bulletin Ref. No. 2K3-0017 (B275) <Date> August 20, 2011 KMC’s Classification Entire Stock Rework In-Field modification at next visit In-Field modification by case No modification necessary Field Measure: Please upgrade the firmware when the problem described above arises. Serial Nos. of the Affected Machines: Planned from the August 2011 production Content of Changes No. Item 1 Upgrade of the SheetExtension 2 Prohibition against the SMB error at startup 3 4 5 6 7 Details FMU2.0 (File Management Utility) is now supported. The start key is now disabled while showing the network startup until the network was established. - [Please wait. Network starting] appears in the upper line of the operation display panel while waiting until the network is stable. Improvement of the MP tray The MP tray size and media type can be now changed after the MP tray size setting was selected from the Paper Selection display which was only available from the system menu before. <For more details, please refer to the next pages.> The Video Memory shortage might occur if originals are with the poor Measures against the SRLE compression rate. Therefore, the Video Memory can be now memory overflow during increased. copying The conventional memory allocation is also available. - Scan Page Priority (SortMemory: 222.00MB / VideoMemory: 200.25MB) ･･･Conventional selection - Scan Size Priority (SortMemory: 118.25MB / VideoMemory: 304.00MB) ･･･ Default ･The Scan Page Priority is conventionally selected after firmware update. The setting will be changed after the system is restarted. ･This can be set from both the operation panel system menu and the command center. Operation panel: System menu System Main Memory Command Center: Top display Basic Device Defaults Main Memory Change of the SMTP The error number was different between the Command Center and the authentication error number operation panel when a mail was sent out without setting the authentication in the Command Center to the SMTP authentication server. They are now unified. Command Center: Error 0x8009 Operation Panel: Send Error 3101 Change: Command Center Error No. was changed to 3101. Indication of UTAX/TA The UTAX/TA model names are now indicated on the reports when the model names on the destination is set to UTAX/TA. reports Change of the pause message “Press [Resume All Print Jobs]” appears on the upper part of the main display for copy when [Pause All Print Job] key was pressed in the status display. The message was changed to show the location of the key to resume. New message: “Press [Resume All Print Jobs] in the Status display” KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) CTL 561164 TP-11-027 KMHG-SQ-110428 563016 557696 564747 TO-11-031 VOC20110525 (Page.3/4) Service Bulletin Ref. No. 2K3-0017 (B275) <Date> August 20, 2011 No. Item 8 Support of Catalan language 9 Removal of the paper setting menu from the Quick Setup wizard 10 New operation panel display for the DF connection error 11 [FAX] Measures against the error at remote diagnostics in the deep sleep mode Details The main firmware was upgraded to support Catalan as a new optional European language. It is one of the specifications that an error occurs at the FAX output if all cassette sizes were manually set. Therefore, the Paper Setup was removed from the Quick Setup Wizard and the unnecessary cassette paper size setting is now disabled. (It is available from the system menu as before.) The attachment shall be fitted to the bridge before they are attached to the main unit when installing the DF. However, the bridge might be attached without the attachment. Then, the C8990 of Document finisher communication error occurs. Therefore, the text with the illustration was added to the operation panel display so that the user can be notified that attachment might be missing. The communication error may appear if the remote diagnostics is conducted in the deep sleep mode while the inbound ringer is set to once. Therefore, this is corrected. 12 Improvement of the startup The drum refresh control will be disabled for 60 minutes after last print job. ･The change was made so that the regular drum refresh can be disabled if time the time after last print job is 60 minutes or less at power-up and restart from the sleep mode. - The low temperature main charger adjustment will be disabled in order to 13 ON/OFF switching of the improve the startup time at low temperature. main charger at low - [Set Low Temp] was added to the U100 [Main HV Output] to switch ON temperature and OFF the main charger adjustment at low temperature. <Default: OFF> (Turn the main charger adjustment at low temperature ON if image failure such as foggy background appears.) KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) CTL 568184 NP-Z11033 565608 TP-11-121 568914 567134 566847 566650 (Page.4/4) Service Bulletin Ref. No. 2K3-0017 (B275) <Date> August 20, 2011 ■ Improvement of the MP tray size setting New display transition The display jumps to the screen to set size and media when the MP tray is selected. Jump to this setting was not possible before. Paper size selection display Media type selection display ・ ・ ・ ・ This setting is not to change the default setting of the MP tray, but to change size and media for a copy job. The setting will be back to the default when the setting above is reset. This setting is for copying, and it is not reflected to print output. The default setting can be changed in the system menu as before. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Revised Issue 2) (Page.1/3) Service Bulletin Subject Model 2K3-0018 (B292) Ref. No. <Date> January 12, 2012 Measures against the Full-page Solid Image or the C3200 Error (Change of the Main Board) FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8025MFP, FS-C8020MFP This time, the description with (-->) was revised from the previous information. <Number of changes: 1> The accurate serial numbers of the affected machiens were added (P2-3). Phenomenon The full-page solid image is output or the C3200 error (Exposure lamp error) occurs when copying. Cause When the digital transistor in the CCD power supply circuit on the main board is damaged and the CCD does not function, the phenomenon described above might occur. Corrective Measures The constant of the digital transistor was changed. No. 1 2 3 4 Old Part No. New Part No. 302K394010 2K394010 302K394020 2K394020 302K094130 2K094130 302K094140 2K094140 302K394011 2K394011 302K394021 2K394021 302K094131 2K094131 302K094141 2K094141 *1: Other than Europe KMC’s Classification Q’ty Description Old New Com patibi lity Old New Remarks PARTS PWB MAIN ASSY SP 1 1 X O B/W machine *1 PARTS PWB MAIN ASSY SP EU 1 1 X O B/W machine *2 PARTS PWB MAIN ASSY SP 1 1 X O Color machine *1 PARTS PWB MAIN ASSY SP EU 1 1 X O Color machine *2 *2: Europe Entire Stock Rework In-Field modification by case In-Field modification at next visit No modification necessary Field Measure: Please replace the main board with the new one when the phenomenon described above appears due to main board failure. Serial Nos. of the Affected Machines: Please refer to the next page. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Revised Issue 2) (Page.2/3) Service Bulletin 2K3-0018 (B292) Ref. No. <Date> January 12, 2012 (-->) FS-6030MFP KMA KME KMAUS UTAX/TA CS KMA220V KMBR 1102K32US0 1102K33NL0 1102K33AS0 1102K33UT0 1102K32CS0 1102K34US0 1102K32BR0 Q6Q1401986 Q6R1401929 Q6S1400142 N6C1400671 N6S1501113 N7T1700090 N8P1400061 KMID KMSG KMTH KMKR KMTW KMA (GSA) 1102K33HK0 KMHG 1102K33ND0 1102K33SG0 1102K33TH0 1102K33KR0 1102K3TTW0 1102K32US1 N931400021 N941400017 N951400110 N961400085 N9R1400501 N9S1400001 NCX1400099 UTAX/TA CS KMA220V KMBR Olivetti KTST 1102K33LV0 1102K33KS0 NCY1400091 NDJ1400465 PHILIPINE 1102K34PH0 NM9 From the next production FS-6025MFP KMA120V KME KMAUS 1102L32US0 1102L33NL0 1102L33AS0 1102L33UT0 1102L32CS0 1102L34US0 1102L32BR0 N681402865 N691405534 N6A1400187 N6B1401437 N6T1501153 N7U1400125 N8R1500061 KMKR KMTW KMA (GSA) KMHG KMID KMSG KMTH 1102L33HK0 1102L33ND0 1102L33SG0 1102L33TH0 1102L33KR0 1102L3TTW0 N971500041 N991400058 N9B1400083 N9D1400081 N9T1500606 N9U1400001 RY PHILIPINE CS KMA220V Olivetti KTST 1102L33LV0 1102L33KS0 1102L33RY0 ND31400190 NDL1400501 NM31800001 KMAUS KME 1102L32US2 ND2 From the next production 1102L34PH0 NMB From the next production FS-6025MFP/B KMA120V 1102L32US1 N751400176 KMHG 1102L33HK1 N98 From the next production UTAX/TA 1102L33AS1 N76 From the next production KMID 1102L33NL1 1102L33UT1 N771400544 N781500192 1102L33ND2 1102L33SG1 N9C From the next production N9A1500011 KMSG KMTH 1102L33TH1 N9E From the next production 1102L32CS1 N7V From the next production KTST 1102L34US1 N7W From the next production PHILIPINE 1102L33KS1 1102L34PH1 NMC From the next production NG91400301 KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) KMBR 1102L32BR1 N8S1500061 (Revised Issue 2) (Page.3/3) Service Bulletin 2K3-0018 (B292) Ref. No. <Date> January 12, 2012 FS-C8025MFP KMA120V KME KMAUS UTAX/TA CS KMBR KMHG 1102K02US0 1102K03NL0 1102K03AS0 1102K03UT0 1102K02CS0 1102K02BR0 1102K03HK0 Q721400781 Q731401741 Q741400136 N6U1400411 N8B1500435 N8N1500021 NAC1500015 KMA220V KMKR KMTW KMID KMSG KMTH KTST 1102K04US0 1102K03KR0 1102K0TTW0 1102K03ND0 1102K03SG0 1102K03TH0 1102K03KS0 NBD1500020 NCV1400158 NCW1400001 NFP1500021 NFQ1500015 NFR1500015 NG71700291 KMA (GSA) Olivetti 1102K02US1 1102K03LV0 NH51500001 NJM1400151 PHILIPINE 1102K04PH0 NM8 From the next production FS-C8020MFP KME KMAUS UTAX/TA 1102KZ2US0 KMA 1102KZ3NL0 1102KZ3AS0 1102KZ3UT0 Q6X1401197 Q6Y1502412 Q6Z1400158 N6V1400954 CS KMBR KMID KMKR KMTW KMHG 1102KZ2CS0 N8C From the next production KMSG 1102KZ3TH0 1102KZ3KR0 1102KZTTW0 1102KZ3HK0 1102KZ3SG0 1102KZ4US0 1102KZ3KS0 NAK1500019 NCZ1400080 ND11400001 NFS1500034 NFT1500028 NFW1500056 NG81600476 KMTH KMA (GSA) 1102KZ2US1 NH8 From the next production Olivetti 1102KZ3LV0 NJN1400181 1102KZ2BR0 1102KZ3ND0 N8Q1500039 NAH1500041 KMA220V PHILIPINE 1102KZ4PH0 NMA From the next production KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) KTST (Revised Issue 3) (Page.1/3) Service Bulletin Subject Model 2K3-0018 (B292) Ref. No. <Date> January 8, 2013 Measures against the Full-page Solid Image or the C3200 Error (Change of the Main Board) FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8025MFP, FS-C8020MFP l: This time, the description with (-->) was revised from the previous information. <Number of changes: 12> The affected serial numbers on the page 2 to 3 were corrected. The serial numbers of the main PWB were added. KMC’s Classification Entire Stock Rework In-Field modification by case In-Field modification at next visit No modification necessary Field Measure: Please replace the main board with the new one when the phenomenon described below appears due to main board failure. Serial Nos. of the Affected Machines: Please refer to the next page. Phenomenon The full-page solid image is output or the C3200 error (Exposure lamp error) occurs when copying. Cause When the digital transistor in the CCD power supply circuit on the main board is damaged and the CCD does not function, the phenomenon described above might occur. Corrective Measures The constant of the digital transistor was changed. No. 1 2 3 4 Old Part No. New Part No. 302K394010 2K394010 302K394020 2K394020 302K094130 2K094130 302K094140 2K094140 302K394011 2K394011 302K394021 2K394021 302K094131 2K094131 302K094141 2K094141 *1: Other than Europe Q’ty Description Old New Com patibi lity Old New Remarks PARTS PWB MAIN ASSY SP 1 1 X O B/W machine *1 PARTS PWB MAIN ASSY SP EU 1 1 X O B/W machine *2 PARTS PWB MAIN ASSY SP 1 1 X O Color machine *1 PARTS PWB MAIN ASSY SP EU 1 1 X O Color machine *2 *2: Europe KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Revised Issue 3) (Page.2/3) Service Bulletin 2K3-0018 (B292) Ref. No. <Date> January 8, 2013 Serial Nos. of the Affected Machines FS-6030MFP UTAX/TA CS KDA220V KMBR 1102K32US0 KDA 1102K33NL0 KDE 1102K33AS0 1102K33UT0 1102K32CS0 1102K34US0 1102K32BR0 Q6Q1401986 Q6R1401929 Q6S1400142 N6C1400671 N6S1501113 N7T1700090 N8P1400061 KDHK KDAU KDID KDSG KDTH (-->) KDKR KDTW KDA (GSA) 1102K33HK0 1102K33ND0 1102K33SG0 1102K33TH0 1102K33KR0 1102K3TTW0 1102K32US1 N931400021 N941400017 N951400110 N961400085 N9R1500558 N9S1400001 NCX1400099 UTAX/TA CS KDA220V KDBR Olivetti KDCN 1102K33LV0 1102K33KS0 NCY1400091 NDJ1400465 Philcopy 1102K34PH0 NM9 From the next production FS-6025MFP KDA120V KDE KDAU 1102L32US0 1102L33NL0 1102L33AS0 1102L33UT0 1102L32CS0 1102L34US0 1102L32BR0 N681402865 N691405534 N6A1400187 N6B1401437 N6T1501153 N7U1400125 N8R1500061 KDKR KDTW KDA (GSA) KDHK KDID KDSG KDTH 1102L33HK0 1102L33ND0 1102L33SG0 1102L33TH0 1102L33KR0 1102L3TTW0 N971500041 N991400058 N9B1400083 N9D1400081 N9T1500606 N9U1400001 CS KDA220V Olivetti KDCN RIYAD 1102L32US2 ND2 From the next production Philcopy 1102L33LV0 1102L33KS0 1102L33RY0 1102L34PH0 NMB From the next production ND31400190 NDL1400501 NM31800001 KDA120V KDAU KDE 1102L32US1 1102L33AS1 N76 From the next production on. KDID 1102L33NL1 1102L33UT1 N771400544 N781500192 1102L33ND2 1102L33SG1 N9C From the next production FS-6025MFP/B N751400176 KDHK 1102L33HK1 N98 From the next production N9A1500011 KDSG UTAX/TA KDTH 1102L33TH1 N9E From the next production 1102L32CS1 N7V From the next production (-->) KDCN 1102L34US1 N7W From the next production Philcopy 1102L33KS1 1102L34PH1 NMC From the next production NG91500401 KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) KDBR 1102L32BR1 N8S1500061 (Revised Issue 3) (Page.3/3) Service Bulletin 2K3-0018 (B292) Ref. No. <Date> January 8, 2013 FS-C8025MFP (-->) KDAU UTAX/TA 1102K02US0 (-->) KDA120V 1102K03NL0 KDE 1102K03AS0 1102K03UT0 1102K02CS0 1102K02BR0 1102K03HK0 Q721400877 Q731401741 Q741400160 N6U1400411 N8B1500435 N8N1500022 NAC1500015 1102K04US0 1102K03KR0 1102K0TTW0 1102K03ND0 1102K03SG0 1102K03TH0 1102K03KS0 NBD1500020 NCV1400195 NCW1400001 NFP1500021 NFQ1500015 NFR1500015 NG71400081 1102K02US1 1102K03LV0 NH51500001 NJM1500201 KDSG KDTH KDHK (-->) KDKR (-->) Olivetti KDID (-->) KDBR KDA220V KDA (GSA) KDTW CS (-->) KDCN Philcopy 1102K04PH0 NM8 From the next production FS-C8020MFP 1102KZ2US0 1102KZ3NL0 1102KZ3AS0 (-->) UTAX/TA 1102KZ3UT0 Q6X1401197 Q6Y1502412 Q6Z1400158 N6V1400997 KDA KDTH KDE KDAU KDKR CS KDTW KDHK 1102KZ2CS0 N8C From the next production KDSG KDBR KDID 1102KZ2BR0 1102KZ3ND0 N8Q1500039 NAH1500041 KDA220V (-->) KDCN 1102KZ3TH0 1102KZ3KR0 1102KZTTW0 1102KZ3HK0 1102KZ3SG0 1102KZ4US0 1102KZ3KS0 NAK1500019 NCZ1400080 ND11400001 NFS1500034 NFT1500028 NFW1500056 NG81400149 KDA (GSA) 1102KZ2US1 NH8 From the next production on. (-->) Olivetti 1102KZ3LV0 NJN1500261 Philcopy 1102KZ4PH0 NMA From the next production (-->) Affected Serial Nos. of the New Main PWB FS-6030MFP, FS-6025MFP, FS-6025MFP/B KDCN From KT5001402718 KDTW From KT6001400001 KDKR From KT7001401414 Others From KG5001323813 KDKR From KWM001400393 Others From KKU001311444 FS-C8025MFP, FS-C8020MFP KDCN From KWP001400302 KDTW From KWN001400001 (The units with 1 or more as the 5th digit of the serial number (K**01*******) and the units after the serial numbers listed above are all changed.) KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.1/2) Service Bulletin Ref. No. 2K3-0019 (B293) <Date> August 26, 2011 Measures against the Toner Container Detection Failure Subject (Change of the Engine Board) Model FS-6030MFP, FS-6025MFP, FS-6025MFP/B Phenomenon The toner container is not detected and the message “Check the toner container” appears even though the toner container is correctly installed. Cause The chip capacitor mounted on the toner container detection circuit on the engine board is damaged and therefore, the toner container is not detected. Corrective Measures The constant of the chip capacitor was changed. No. 1 *1: Old Part No. New Part No. 302K394040 2K394040 302K394040 2K394040 Q’ty Description Old New PARTS PWB ENGINE ASSY SP 1 1 Com patibi lity Old New X O Remarks *1 The part already shipped out is all corrective one while the part number remains unchanged. KMC’s Classification Entire Stock Rework In-Field modification by case In-Field modification at next visit No modification necessary Field Measure: Please replace the engine board with the new one when the phenomenon described above occurs. Serial Nos. of the Affected Machines: Please refer to the next page. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.2/2) Service Bulletin Ref. No. 2K3-0019 (B293) <Date> August 26, 2011 [Serial numbers of the affected machines] FS-6030MFP KMA 120VI 1102K32US0 Q6Q1201816 KMAUS 1102K33AS0 Q6S1200111 FS-6025MFP KMA 120VI 1102L32US0 N681201285 KMAUS 1102L33AS0 N6A1300098 KMBR 1102K32BR0 N8P1200021 KMTW 1102K3TTW0 N9S1400001 KMBR 1102L32BR0 N8R1200021 KMTW 1102L3TTW0 N9U1400001 FS-6025MFP/B KMA 120VI KMBR 1102L32US1 1102L32BR1 N751200154 N8S1200021 CPY 1102K32CS0 N6S1200858 KMHG 1102K33HK0 N931200017 KMA 220VI 1102K34US0 N7T1200071 KMID 1102K33ND0 N941200007 KME 1102K33NL0 Q6R1100763 KMKR 1102K33KR0 N9R1200001 UTAX 1102K33UT0 N6C1100363 KMSG 1102K33SG0 N951200005 Olivetti 1102K33LV0 NCY1300067 KMTH 1102K33TH0 N961200041 CPY 1102L32CS0 N6T1300741 KMHG 1102L33HK0 N971300017 KMA 220VI 1102L34US0 N7U1300071 KMID 1102L33ND0 N991300016 KME 1102L33NL0 N691302126 KMKR 1102L33KR0 N9T1200001 UTAX 1102L33UT0 N6B1300821 KMSG 1102L33SG0 N9B1300006 Olivetti 1102L33LV0 ND31300126 KMTH 1102L33TH0 N9D1300041 KMA 220VI 1102L34US1 N7W1200036 KME 1102L33NL1 N771200506 UTAX 1102L33UT1 N781200127 KMID 1102L33ND2 N9A1200006 KTST 1102L33KS1 NG91300001 For the destinations not listed above, the change will be applied at the next production. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) KTST 1102K33KS0 NDJ1300001 KTST 1102L33KS0 NDL1300001 (Page.1/2) Service Bulletin Subject Model 2K3-0021 (B322) Ref. No. <Date> October 3, 2011 CD-ROM Upgrade (VER. 2.0) (KM Version Changed to DVD) ･･･KM Version* and UTAX/TA Version ･･･ FS-6030MFP, FS-6025MFP, FS6025MFP/B *KM version does not include the KME version. Topic The CD-ROM (Product Library) and the bundled printed matters were changed as follows. A. KM version* CD-ROM VER. 1.4 -> DVD VER. 2.0 B. UTAX/TA version CD-ROM VER. 1.2 -> CD-ROM VER. 2.0 C. Revision of the Quick Installation Guide (bundled) [Changes of A and B: CD/DVD] No. Item 1 2 3 4 5 6 7 8 9 Details Change from CD-ROM to DVD (KM version only) (Except KME and UTAX/TA) Upgrade of the KX Driver 5.2.1327d Deletion of the XPS-mini driver CTL Two kinds of CD-ROMs were used depending on the destination. They are now incorporated in one DVD for common use. CD-ROM VER. 1.4 DVD VER. 2.0 It was upgraded to the latest version. -- The KPX-mini driver was deleted since it is no more supported. -- Upgrade of the KPDL mini-driver - When selecting Finisher (Face Down) in the device option, 8.4 [08-01-2011] rotation/sort is now disabled same as in the KX driver. - When selecting rotated sort, Staple and Offset are now disabled. Upgrade of Mac PPD Some changes were made to make the operability closer to the KX Driver. 10.5 and higher 8.4 [08-01-2011] 10.4 and lower 8.4 [08-01-2011] Main changes) – Implementation of the Job Settings function - Implementation of the Job accounting function - Implementation of the Cover mode/Transparency interleave/Page insert functions - Implementation of the watermark function - Implementation of the User Login function, etc. TWAIN 1.8.1928 When installing in Portuguese, installation might rarely fail. KM-Net for Direct Printing Therefore, this was corrected. 2.4.1314 Upgrade of the KM-Net Viewer - Printer driver installation to the PC on the network is now supported. 5.3.1922c - The MFP supporting HyPAS application can be now managed. (To install or to uninstall is now enabled.) File Management Utility File Management Utility was newly implemented. 2.0.0729 Revision of the Operation Guide a. The descriptions on the CD-ROM were changed to the ones on the DVD (except UTAX/TA version). b. The article of [Loading Paper] was deleted from the Quick Setup Wizard. (The change in the CD-ROM of the previous version was reflected.) c. The File Management Utility Operation Guide was added. C. Revision of the Quick Installation Guide (bundled) - (Same as No.9 above) The changes a. b. and c were implemented. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) -- 517363 517413 518883 -- -- -- --- (Page.2/2) Service Bulletin Entire Stock Rework In-Field modification by case Field Measure: No particular problem is expected. KMC’s Classification 2K3-0021 (B322) Ref. No. <Date> October 3, 2011 In-Field modification at next visit No modification necessary Serial Nos. of the Affected Machines: After using up the old stock KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.1/1) Service Bulletin 2K3-0023 (B358) Ref. No. <Date> October 17, 2011 Firmware Upgrade (Upgrade Pack Ver. V4.01) Subject (Main: Ver. 004.022, etc.) FS-6025MFP_FS-6030MFP_v04.00.0020_(2011-09-22) Model FS-6030MFP, FS-6025MFP, FS-6025MFP/B Topic The firmware was upgraded as follows. Content of Changes No. Item 1 Measures against the image dropout with a certain file and when GDI compatible mode is ON 2 Measures against the massage display failure when cancelling the direct transmission Type Upgrade Pack Ver. Details Only approx. 5 mm from the leading edge of image was printed with a certain file when the GDI compatible mode was enabled in the KX driver. Therefore, this was corrected. The FAX main message remains “Waiting” even if the direct transmission was cancelled. Therefore, this was corrected so that “Ready to directly transmit FAX” will be displayed after cancellation. Program No. Ver. 573538 573537 Remarks 2K3_V4.01E 4.01 MAIN MMI ENGINE LANGUAGE BR LANGUAGE KR LANGUAGE CN LANGUAGE TW IO DP 2K3_2F00.004.022 2K3_7000.004.023 2K3_1000.006.001 2K3_81BR.001.009 2K3_81KR.001.006 2K3_81CN.001.008 2K3_81TW.001.005 2K3_1E00.001.010 3M8_9500.004.001 004.022 004.023 006.001 001.009 001.006 001.008 001.005 001.010 004.001 FAX BOOT/APL 5JR_5500.B04.003 B04.003 Except KTST *1 (APL B04.003) FAX BOOT/APL 5JR_5700.Z04.002 Z04.002 For KTST *1*2 (APL Z04.002) ES_SKIP.ON ---------- ESPECIAL CTL. 572194 NP-Z11045 ← New upgrade ← New upgrade For KMKR *2 For KTST *2 For KMTW *2 For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net. When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same time. *1: BOOT (B02.001) *2: This firmware is not included in the upgrade pack. Please individually download it from the download center on the ESDC.net. KMC’s Classification Entire Stock Rework In-Field modification at next visit In-Field modification by case No modification necessary Field Measure: Please upgrade the firmware when the problem described above arises. Serial Nos. of the Affected Machines: Planned from the October 2011* production KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.1/2) Service Bulletin 2K3-0024 (B432) Ref. No. <Date> December 15, 2011 Subject Measures against the Standard Cassette Withdrawing Failure FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8020MFP, Model FS-C8025MFP Topic If the conditions 1 to 3 below are met, the boss of the paper width cursor supporting point on the backside of the cassette contacts the machine base edge protection material, which might make difficult to withdraw the cassette. Therefore, the following was made. Conditions 1. A3/11x17 size paper is fully loaded in the standard cassette. (No problem occurs with other cassette.) 2. A3/11x17 size paper load is applied for a prolonged time due to low copy volume. 3. The cassette heater is ON. Content of Changes A GUIDE was added to the backside of the cassette so that the boss will not contact the base edge protection material and the cassette can be smoothly withdrawn. Boss at the cassette backside and base edge protection material Contact with the base edge protection material Cassette withdrawing direction Cassette withdrawing direction Boss at the cassette backside (Paper width cursor support point) No. 1 2 3 4 5 Old Part No. New Part No. 302K393170 2K393170 302K39K170 2K39K170 303NN93010 3NN93010 303NN9K010 3NN9K010 302K393171 2K393171 302K39K171 2K39K171 303NN93011 3NN93011 303NN9K011 3NN9K011 -------- 302K394900 2K394900 Q’ty Description Old New Com patibi lity Old New Remarks CT-475 1 1 X O *1 CT-475(KR) 1 1 X O *1 CT-476 1 1 X O *2 CT-476(KR) 1 1 X O *2 + PARTS GUIDE BOTTOM CASSETTE ASSY SP - 1 - O Set of the GUIDE/Screw/leaflet *3 *1: Machine’s standard cassette and the first cassette of PF *2: Second cassette of PF (The cassette other than standard cassette and first PF cassette was also added for common use.) *3: Please note that the final order for this part may be requested in three years after issue of this service bulletin. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.2/2) Service Bulletin 2K3-0024 (B432) Ref. No. <Date> December 15, 2011 KMC’s Classification Entire Stock Rework In-Field modification at next visit In-Field modification by case No modification necessary Field Measure: Please install the part No.5 to the cassette when the phenomenon described above arises. Serial Nos. of the Affected Machines: From the November 2011 production <How to install the GUIDE> A: GUIDE B: Screw Cassette backside - Clean the area where to affix the GUIDE on the cassette backside with alcohol. - Peel off the release paper from the double-sided tape on the GUIDE (marked A above) and affix the GUIDE aligning to the boss and the screw hole, and fix it with the screw. (For more details, please refer to the bundled leaflet.) GUIDE attached on the cassette backside KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) GUIDE attached and the cassette installed in the main unit (Page.1/4) Service Bulletin 2K3-0025 (B440) Ref. No. <Date> December 17, 2011 Subject Notes on Replacement of the ISU FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8025MFP, Model FS-C8020MFP Topic Abnormal images such as the samples below and an error at the U411 adjustment might appear when installing the service parts ISU. In this case, please install the spacer to adjust the height after checking the image. The spacer and the leaflet are now bundled in the service parts ISU. Causes Since the height and/or the warpage of the base to install the ISU slightly vary depending on the machine, the optical axis might be shifted or interrupted by the reflector. If it is shifted to the optical guide plate, the LED light might directly enter. Whitish image partially from the leading edge No. 1 2 3 4 Background image in the midstream Old Part No. New Part No. 302K393150 2K393150 302K39K150 2K39K150 302K093160 2K093160 302K09K160 2K09K160 302K393152 2K393152 302K39K152 2K39K152 302K093162 2K093162 302K09K162 2K09K162 Vertical streaks from leading edge of image Q’ty Description Old New Horizontal white streaks in the midstream of image Com patibi lity Old New Remarks PARTS ISU 1 1 X O B/W machine *1 PARTS ISU (KR) 1 1 X O B/W machine *2 PARTS ISU 1 1 X O Color machine *1 PARTS ISU (KR) 1 1 X O Color machine *2 *1: Except KMKR; *2: For KMKR The new parts above are including the following additional parts: ･POLY SLIDER WASHER 5.1x12x0.2T 2 pcs. ･POLY SLIDER WASHER 5.2x16x0.5T 2 pcs. ･The leaflet describing how to check the image and how to attach the spacer (LEAFLET1) and the caution leaflet when connecting the flat cable (LEAFLET2) ･1 as the last digit of the part number is for the part with the spacer and the leaflet. 2 as the last digit of the part number is for the part with the caution leaflet when connecting the flat cable (LEAFLET2) (The part with 1 as the last digit can be converted to the one with 2 as the last digit.) KMC’s Classification Entire Stock Rework In-Field modification by case In-Field modification at next visit No modification necessary Field Measure: ･When replacing the ISU, please note the content of this service bulletin and install the bundled spacer if necessary ･Also, please note that the U411 image adjustment is necessary. ･Please take care not to apply any load to the board when connecting the wire to the board on the unit. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.2/4) Service Bulletin 2K3-0025 (B440) Ref. No. <Date> December 17, 2011 *Two leaflets (LEAFLET1, LEAFLET2) were added as informed in this bulletin. Please replace the ISU by referring to the leaflet. Serial Nos. of the Affected Machines: As this is a service part, no serial No. information will be available. [Notes when connecting the flat cable to replace the ISU] ･････The caution leaflet (LEAFLET2) is now bundled with the service part ISU describing the contents below when connecting the flat cable. *Please apply an earth band as the board will be touched. 1. Hold the flat cable at the point marked (A) to insert it. 2. Tighten the screw after inserting the flat cable. * Connect the flat cable by following the procedures above so that no load will be applied to the CCD unit. Flat cable CCD unit [Image adjustment after replacing the ISU] ・Execute [Table (Chart1)] in the U411 “Adjusting the scanner automatically”. To automatically input target value: 1. Set the test chart (part number: 7505000005) on the scanner table. 2. Enter the maintenance mode U411. 3. Select [Target]. 4. Select [Auto] and press the [Start] key. 5. Select [Table]. 6. Select [ALL] for item to execute. 7. Press the [Start] key to start the automatic adjustment. (For more details, please refer to the Service Manual.) [When executing the above and after] If an error appears when executing [Table] in the U411 Adjusting the scanner automatically or abnormal images appear, please adjust it by installing the spacer for the ISU height adjustment after checking the image. (Please see below.) KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.3/4) Service Bulletin 2K3-0025 (B440) Ref. No. <Date> December 17, 2011 ■Image check 1■･････The caution leaflet (LEAFLET1) is now bundled with the service part ISU for the image checks 1 and 2 below. A A A: Whitish image partially from the leading edge B: Background image in the midstream B ■Where to attach the spacers■ (Against the image A or B above) Attach the spacer in the ISU screw part on the machine right side. Shim Right side Right side Shim ■Attachment of the spacer■ 1. Against the image like A or B above, install the spacer large (Diameter of 16 mm; thickness of 0.5 mm). If abnormal image did not disappear, proceed to the next step. 2. Lay the spacer large (Diameter of 16 mm; thickness of 0.5 mm) and the spacer small (Diamenter of 12 mm; thickness of 0.2 mm) together and insert. 3. Against the image like C or D on the next page, install the spacer small (Diameter of 12 mm; thickness of 0.2 mm). 1 2 Image A or B 3 Image A or B KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) Image C or D (Page.4/4) Service Bulletin 2K3-0025 (B440) Ref. No. <Date> December 17, 2011 ■Image check 2■ C C C: Vertical streaks from the leading edge of image D: Horizontal white streaks in the midstream of image D ■Attachment of the spacer■ (Against the image C or D above) Attach the spacer in the ISU screw part on the machine left side. Left side Shim ■Attachment of the spacer■ 1. Against the image like C or D above, install the spacer large (Diameter of 16 mm; thickness of 0.5 mm). If the abnormal image did not disappear, proceed to the next step. 2. Lay the spacer large (Diameter of 16 mm; thickness of 0.5 mm) and the spacer small (Diamenter of 12 mm; thickness of 0.2 mm) together and insert. 3. Against the image like A or B on the previous page, attach the spacer small (Diameter of 12 mm; thickness of 0.2 mm). 1 2 Image C or D 3 Image C or D KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) Image A or B (Page.1/2) Service Bulletin 2K3-0027 (B446) Ref. No. <Date> December 21, 2011 Subject Measures against the J9000 Jam (No Original Feed Jam) FS-C8020MFP, FS-C8025MFP, FS-6025FP, FS-6025MFP/B, Model FS-6030MFP Phenomenon The DP feed roller does not descend and the J9000 (No original feed jam) may appear. Cause If high stack of originals is forcibly pushed in, the stopper holding the leading edge of the originals hits the seal on the top cover rib and sticks to it. If feeding from the DP is started in this state, the DP feed roller does not descend enough, which causes J9000 (No original feed jam). Corrective Measures The seal affixed to the top cover rib on the machine rear side was removed in order to limit the adherence between the stopper and the top cover rib. <DP feed roller section> Top cover rib Top cover rib X Stopper Seal removed (Machine rear) Stopper [When originals are inserted] The DP feed roller descends and the stopper is separated from the top cover rib. [Before originals are inserted] The DP feed roller is lifted up and the stopper descends while the point marked X on the stopper contacts the top cover rib. *For more details on the mechanism, please refer to the next page. No. 1 Old Part No. New Part No. 303M894050 3M894050 303M894051 3M894051 Q’ty Description Old New PARTS COVER PF ASSY SP 1 1 Com patibi lity Old New X *Please use the new part for the new models. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) O Remarks (Page.2/2) Service Bulletin KMC’s Classification 2K3-0027 (B446) Ref. No. <Date> December 21, 2011 Entire Stock Rework In-Field modification by case In-Field modification at next visit No modification necessary Field Measure: Please remove the seals affixed to the top cover rib at the machine rear side only if the phenomenon described above appears. (In order to maintain the stopper function, do not remove the seal on the machine front side which is same as the one on the rear side.) Serial Nos. of the Affected Machines: Planned from the November 2011* production *The above is the plan at the present moment. Please note that this information is subject to change. Mechanism Normal Operation When high stack of originals are forcibly set High adherence between the rib seal and the stopper Top cover rib Top cover rib Stopper Original forcibly set Original Stopper 1) Original is set. 1) High stack of originals is forcibly set. 2) Drive starts and the DP feed roller descends. 2) The stopper sticks to the seal affixed to the top cover 3) The stopper position is lowered with the motion rib due to the impact and the stopper is not separated above and separated from the top cover rib. from the rib when the DP feed roller descends. Then, the stopper can rotate. 3) The DP feed roller does not descend and No original 4) The original is fed. feed jam occurs. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.1/2) Service Bulletin Subject Model 2K3-0028 (C022) Ref. No. <Date> January 24, 2012 (Permanent Measures) Measures against the Standard Cassette Withdrawing Failure FS-C8020MFP, FS-C8025MFP, FS-6025FP, FS-6025MFP/B, FS-6030MFP, PF-470, PF-471 (Installation target models of PF-470 and PF-471: FS-C8020MFP, FS-C8025MFP, FS-6025MFP, FS-6025MFP/B, FS-6030MFP) Topic It was informed by the service bulletin SB-2K3-0024-B432 that the guide (No.5) was added as the measures against the standard cassette withdrawing failure due to the stiffness. This time, the following changes were made as the permanent measures. Content of Changes 1) The shape of the cassette backside was changed so that the paper width cursor support point will not contact the base edge protection material. 2) The guide (No.5) for the cassette CT-475/476(No.1 to 4) was abolished due to the change above. <Backside of cassette> Ribs added Ribs added Paper width cursor support point boss <Permanent measures: Abolishment of the guide (No.5) > Guide (No.5) abolished Arm No. 1 2 3 4 5 Old Part No. New Part No. 302K393171 2K393171 302K39K171 2K39K171 303NN93011 3NN93011 303NN9K011 3NN9K011 302K394900 2K394900 302K393172 2K393172 302K39K172 2K39K172 303NN93012 3NN93012 303NN9K012 3NN9K012 ---------- Q’ty Description Old New Com patibi lity Old New Remarks CT-475 1 1 O O *1 CT-475 (KR) 1 1 O O *1 CT-476 1 1 O O *2 CT-476 (KR) 1 1 O O *2 + PARTS GUIDE BOTTOM CASSETTE ASSY SP 1 - X - Set of the guide, screw and leaflet “+” at the head of the part name indicates that it is a component part. *1: Standard cassette for main unit, first cassette of PF-471 and PF-470; *2: Second cassette of PF-470 KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.2/2) Service Bulletin KMC’s Classification Entire Stock Rework In-Field modification by case 2K3-0028 (C022) Ref. No. <Date> January 24, 2012 In-Field modification at next visit No modification necessary Field Measure: Please install the guide (No.5) if it is hard to withdraw the old type cassette. (For more details on the phenomenon, please refer to the service bulletin SB-2K3-0024-B432.) Serial Nos. of the Affected Machines: PF-470/PF-471: Planned from the January 2012* production Others: After using up the old stock *The above is the plan at the present moment. Please note that this information is subject to change. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.1/1) Service Bulletin 2K3-0029 (C058) Ref. No. <Date> March 19, 2012 [Service information] Subject Notes on the J9000 Jam (No Original Feed jam) at the DP FS-C8020MFP, FS-C8025MFP, FS-6025MFP, FS-6025MFP/B, Model FS-6030MFP Topic The J9000 (No original feed) jam may occur if some impact was applied by some action such as aligning originals on the DP top cover. Therefore, please avoid such actions. [Mechanism (example)] (1) Impact is applied to the DP top cover when aligning originals there. (2) The pick-up holder goes down by the impact, and the stopper is dislocated beyond the limiter. Stopper is normally regulated by the rib marked in red. Pick-up holder goes down by the impact, and stopper is dislocated. When normally set Stopper Pick-up holder gradually goes down by the impact Original stack (3) If setting originals in the state of (2), the bundle of originals enters too far and the stopper will be the load to cause the J9000 jam. When abnormally set Stopper is the load to cause jam Original stack KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.1/1) Service Bulletin 2K3-0030 (C073) Ref. No. <Date> [Service information] March 26, 2012 Subject Abnormal Noise from the Drum Unit Model FS-6025MFP, FS-6025MFP/B, FS-6030MFP Topic Some abnormal noise (squeaking sound) may be recognized from the shaft of the ROLLER, MC CLN* and its bushing. Handling Please apply the conductive grease to the point below when the abnormal noise is generated around the main charger and the drum unit. *Component of 302K39414_MC-475 and 302K39K14_MC-475(KR) [Where to apply] Apply a rice grain size of the conductive grease (GE-334C: P/N A0199040) to the area marked in yellow. ROLLER, MC * ROLLER, MC CLN* Apply a rice grain size of grease here. *Make sure not to put it on surroundings! KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.1/5) Service Bulletin 2K3-0031 (C082) Ref. No. <Date> Subject Firmware Upgrade (Upgrade Pack Ver.5.00) Model FS-6030MFP, FS-6025MFP, FS-6025MFP/B April 2, 2012 FS-6025MFP_FS-6030MFP_v05.00.0010_(2012-03-05) Topic The firmware was upgraded as follows. Content of Changes 1. Support of the auto rotated manual copy setting 2. Support of the file attachment for the maintenance mail during sleep mode 3. Support of the offset one page document 4. Change of the humidity indication in the U0139 5. Support of U977 [Data capture mode] 6. Measures against the lock-up when processing a large data in the utility 7. Measures against the last page output failure after the scanner memory shortage occurred 8. Measures against the lock-up at FAX transmission 9. Measures against the indication dropout for the cassette partial operation 10. Improvement of the connection accuracy with the on-hook key on the pulse line <For more details, please refer to the next pages.> Type Program No. Ver. Upgrade Pack Ver. MAIN MMI ENGINE LANGUAGE BR LANGUAGE KR LANGUAGE CN LANGUAGE TW IO DP 2K3_V5.00E 5.00 2K3_2F00.005.015 2K3_7000.005.016 2K3_1000.007.002 2K3_81BR.001.012 2K3_81KR.001.010 2K3_81CN.001.011 2K3_81TW.001.009 2K3_1E00.001.010 3M8_9500.004.001 005.015 005.016 007.002 001.012 001.010 001.011 001.009 001.010 004.001 FAX BOOT/APL 5JR_5500.B04.003 B04.003 FAX BOOT/APL 5JR_5700.Z04.002 Z04.002 ES_SKIP.ON ---------- ESPECIAL Remarks ← New upgrade ← New upgrade ← New upgrade ← New upgrade For KDKR *2 For KDCN For KDTW *2 Except KDCN APL B04.003) For KDCN (APL Z04.002) ← New upgrade *2 ← New upgrade ← New upgrade *1 *1*2 For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net. When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the latest version at the same time. *1: BOOT (B02.001) *2: This firmware is not included in the upgrade pack. Please individually download it at the download center on the ESDC.net. KMC’s Classification Entire Stock Rework In-Field modification at next visit In-Field modification by case No modification necessary Field Measure: Please upgrade the firmware when the problem described above arises. Serial Nos. of the Affected Machines: Planned from the March 2012* production *The above is the plan at the present moment. Please note that this information is subject to change. KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.2/5) Service Bulletin 2K3-0031 (C082) Ref. No. <Date> April 2, 2012 [Content of changes] No. Item 1 Support of the auto rotated manual copy setting <For more details, please refer to the next pages.> 2 Support of the file attachment for the maintenance mail during sleep mode 3 Support of the offset one page document <For more details, please refer to the next pages.> 4 Change of the humidity indication in the U0139 5 Support of U977 [Data capture mode] 6 Measures against the lock-up when processing a large data in the utility 7 Measures against the last page output failure after the scanner memory shortage occurred 8 9 10 11 12 13 Measures against the lock-up at FAX transmission Measures against the indication dropout for the cassette partial operation Improvement of the connection accuracy with the on-hook key on the pulse line Measures against the image failure when outputting a certain file from Mac Measures against the F248 error Measures against the illegible Korean Command Center 14 Measures against the scanning failure with large volume originals Content [Auto Image Rotation] might result in the unexpected output. Therefore, the auto image rotation is now switchable for manual copy. [Change] A sub menu was added. [System menu] [Copy] [Auto Image Rotation Action] File was not attached to the maintenance mail during the sleep mode. This is now supported. Offset was not applied to one page document when printing multiple sets. This was changed so that offset can be applied when printing one set with one-page original. [Change] The sub menu was added. [System menu] [Common Settings] [Offset One Page Documents] *Offset will not be applied to print of one set with one-page original if Collate is selected. The humidity indication in the U0139 was changed from absolute humidity to relative humidity. The maintenance mode U977 was added in order to enable to save the print data sent to the main unit in a USB memory same as for the conventional models. - U977 [Data capture mode] was newly added. The machine might lock up when processing large volume data in the utility, etc. Therefore, this was corrected. CTL 573108 575544 569877 575672 578125 607557 The scan memory might run short when scanning A3 size originals in ACS to output 3 copies to the DF-470 with unsorted copy and parallel output. If output was continued, the last page was not output but the drive was stopped. Therefore, this was corrected. 607846 519977 The machine might lock up with displaying the message “Waiting for scan” during FAX transmission. Therefore, this was corrected. The partial operation indication might disappear when the MP tray size was changed while a cassette was separated. Therefore, this was corrected. The dialing accuracy was improved for the on-hook dialing on the pulse line. TO-12-030 619861 Imaging failure, letter dropout and garbled letters occurred when outputting a certain file from Mac. Therefore, this was corrected. TP-11-216 NP-Z11057 580232 The F248 error might appear when sending print data during the sleep mode. Therefore, this was corrected. 571077 Hangul fonts in Korean Command Center looked corrupted. Therefore, the magnification of the browser was changed to 120% for Korean only. Scanning might fail with large volume originals if initiated from the PC. Therefore, this was corrected. TO-11-051 571588 KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) 582021 598954 598929 TO-11-048, KMA-D1107-03 604770 (Page.3/5) Service Bulletin No. Item 15 Measures against the image failure when outputting from a certain CAD software 16 Measures against the F186 error after power-up 17 Measures against the F515 error 2K3-0031 (C082) Ref. No. <Date> April 2, 2012 Content White streaks image may be output when printing from certain CAD software. Therefore, this is corrected. CTL TP-11-140 NP-Z11037 568349 The F186 error might appear when outputting received FAX data after power-up. Therefore, this was corrected. The F515 error might appear when [Start] button was pressed just after feeding A3 originals to the DP with 4in1 multiple pages per sheet set and A5 size selection. Therefore, this was corrected. (The phenomenon above occurs due to the non-conformance depending on the timing to recognize the original size.) If [Cancel] button was pressed during image scanning, the machine might lock up with displaying the message “Cancelling” and the F214 error might appear. Therefore, this was corrected. The F486 error might appear after image scanning when [Start] button was pressed to send A3 original in ACS in 600dpi for TIFF with Bleedthrough prevention ON and Top edge on Top original orientation setting. Therefore, this was corrected. The mail received from the Exchange Server 2007 might not be able to be printed. Therefore, this was corrected. 573909 The LF code was ignored and a new line was not started when printing via network with SMB protocol in a users system. Therefore, this was corrected. The operation panel of the main unit might lock up while operating the Command Center and the F000 error might also appear. Therefore, this was corrected. 126% of the magnification was indicated on the copy image display with 216 mm x 340 mm original to be output to Ledger size and AMS set while it is actually 127%. Therefore, this was corrected. TP-11-109 NP-Z11031 564045 24 Measures against the F040 error 25 Measures against the lock-up after recovery from the sleep mode The F040 error might appear when the machine entered the sleep mode. Therefore, this was corrected. The copy display kept displaying the message "Please wait" when setting B4 size original on the DP after the machine recovered from the sleep mode. Therefore, this was corrected. 610138 26 Measures against the failure with the local authentication ON The login user name appeared at the user name column on the status display when sending NW-FAX with the local authentication enabled. Therefore, this was corrected. The image might drop out when printing a certain file in Landscape via the KPDL mini driver. Therefore, this was corrected. 610303 610273 The Memory LED might keep blinking after a file was printed from a USB memory. Therefore, this was corrected. 611767 585750 30 Measures against the failure with print from the AS-400 No more operation was enabled if cancelling the continuous scan in the U066 (Table Timing) by pressing the [Cancel] button. Therefore, this was corrected. Characters may be replaced with other characters on the print job which was sent from the AS-400. Therefore, this was corrected. 31 Measures against the lock-up with a certain file The machine locked up displaying the message ”Processing” when printing a certain file. Therefore, this was corrected. 18 Measures against the F214 error when pressing [Cancel] button 19 Measures against the F486 error 20 Measures against the failure of printing mail received from the Exchange Server 2007 21 Measures against the LF error with a user system 22 Measures against the F000 error during the Command Center operation 23 Magnification display correction 27 Measures against the image dropout with a certain file in Landscape output 28 Measures against the Memory LED blinking after printing a file from a USB memory 29 Measures against the failure with the U066 (Table Timing) KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) 549334 573148 572846 575080 574788 610461 581209 582971 TP-11-238, UT-S11-045 582585 TP-11-024, #1181037 617688 (Page.4/5) Service Bulletin No. Item 32 Measures against the IB-50 received data buffer overflow 33 Measures against the F246 error after changing the IB-50 settings 34 Measures against the F24B error after installing the IB-50 and starting up the system 35 Measures against the offline issue when outputting from the driver after installing the IB-50 36 Measures against the streaks in the image when outputting from the PCL mini driver 37 Measures against the error code appearing at failed SMTP authentication 38 Measures against the F245 error at on-hook sending in the FAX display 39 Measures against the connection failure with the mail server at power-up 40 Measures against printing failure at trailing edge 2K3-0031 (C082) Ref. No. <Date> April 2, 2012 Content The machine might lock up if the IB-50 received data buffer was overflowing. Therefore, this was corrected. CTL 601688 The F246 error might appear with the discrepancy in the port and device after changing the IB-50 settings and restarting the system. Therefore, this was corrected. The F24B (ProcessDown) error might appear after installing the IB-50 and starting up the system. Therefore, this was corrected. 619790 The system might become offline when outputting from the driver after installing the IB-50. Therefore, this was corrected. 619888 Multiple streaks might appear on the image when outputting in the reduction mode from the PCL mini driver. Therefore, this was corrected. 581714 549010 The error code on the operation panel and the one in the Command Center were different when SMTP authentication failed. Therefore, this was corrected. The F245 error might appear if on-hook transmission was performed from the FAX display with the branch exchange turned OFF and with the network administrator authentication ON. Therefore, this was corrected. The change was made so that the report mail transmission can be retried if failing in connecting to the mail server after power-off. TP-11-027, KMHG-SQ11-0428 When printing a certain file, point, line or dotted line might appear in the area at the trailing edge (within 1 mm from the edge). Therefore, it was corrected. KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) 619784 499939 TC-10-018 479725 (Page.5/5) Service Bulletin 2K3-0031 (C082) Ref. No. <Date> April 2, 2012 Support of the auto rotated manual copy setting SYSTEM MENU Copy Auto Image Rotation Action - Unrotated Manual Copy - Apply All Default (current setting) - Follow Image Size Auto Image Rotation OFF Auto Image Rotation Action - Rotation Action No auto image rotation in any case ON ON ON Unrotated Manual Copy Apply All Follow Image Size No auto image rotation for manual copy only (New) Auto image rotation in any case Auto image rotation except custom size if rotated image fits the paper for manual copy (New) Support of the offset one page document SYSTEM MENU -> Common Settings -> Offset One Page Documents ･････ not indicated when no finisher is installed - Off - On Default Offset one page document is now switchable while it is not currently supported. *Offset is not applied to multiple sets consisted of one-page originals. <Old> <New> JOB1 JOB1 JOB2 JOB2 JOB3 JOB3 JOB4 JOB4 JOB5 JOB5 JOB6 JOB6 KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Revised Issue 1) (Page.1/6) Service Bulletin 2K3-0031 (C082) Ref. No. <Date> October 17, 2012 Subject Firmware Upgrade (Upgrade Pack Ver.5.00) FS-6025MFP_FS-6030MFP_v05.00.0010_(2012-03-05) Model l: FS-6030MFP, FS-6025MFP, FS-6025MFP/B This time, the description with (-->) was revised from the previous information. <Number of changes: 2> The accurate serial numbers were added. KMC’s Classification Entire Stock Rework In-Field modification at next visit In-Field modification by case No modification necessary Field Measure: Please upgrade the firmware when the problem described below arises. Serial Nos. of the Affected Machines: (-->) Please refer to the page 6. Topic The firmware was upgraded as follows. Content of Changes 1. Support of the auto rotated manual copy setting 2. Support of the file attachment for the maintenance mail during sleep mode 3. Support of the offset one page document 4. Change of the humidity indication in the U0139 5. Support of U977 [Data capture mode] 6. Measures against the lock-up when processing a large data in the utility 7. Measures against the last page output failure after the scanner memory shortage occurred 8. Measures against the lock-up at FAX transmission 9. Measures against the indication dropout for the cassette partial operation 10. Improvement of the connection accuracy with the on-hook key on the pulse line <For more details, please refer to the next pages.> Type Program No. Ver. 2K3_V5.00E 5.00 2K3_2F00.005.015 2K3_7000.005.016 2K3_1000.007.002 2K3_81BR.001.012 2K3_81KR.001.010 2K3_81CN.001.011 2K3_81TW.001.009 2K3_1E00.001.010 3M8_9500.004.001 005.015 005.016 007.002 001.012 001.010 001.011 001.009 001.010 004.001 FAX BOOT/APL 5JR_5500.B04.003 B04.003 FAX BOOT/APL 5JR_5700.Z04.002 Z04.002 ES_SKIP.ON ---------- Upgrade Pack Ver. MAIN MMI ENGINE LANGUAGE BR LANGUAGE KR LANGUAGE CN LANGUAGE TW IO DP ESPECIAL Remarks ← New upgrade ← New upgrade ← New upgrade ← New upgrade For KDKR *2 For KDCN For KDTW *2 Except KDCN APL B04.003) For KDCN (APL Z04.002) ← New upgrade *2 ← New upgrade ← New upgrade *1 *1*2 For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net. When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the latest version at the same time. *1: BOOT (B02.001) *2: This firmware is not included in the upgrade pack. Please individually download it at the download center on the ESDC.net. KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Revised Issue 1) Service Bulletin (Page.2/6) Ref. No. 2K3-0031 (C082) <Date> October 17, 2012 [Content of changes] No. Item 1 Support of the auto rotated manual copy setting <For more details, please refer to the next pages.> 2 Support of the file attachment for the maintenance mail during sleep mode 3 Support of the offset one page document <For more details, please refer to the next pages.> 4 Change of the humidity indication in the U0139 5 Support of U977 [Data capture mode] 6 Measures against the lock-up when processing a large data in the utility 7 Measures against the last page output failure after the scanner memory shortage occurred 8 9 10 11 12 13 Measures against the lock-up at FAX transmission Measures against the indication dropout for the cassette partial operation Improvement of the connection accuracy with the on-hook key on the pulse line Measures against the image failure when outputting a certain file from Mac Measures against the F248 error Measures against the illegible Korean Command Center 14 Measures against the scanning failure with large volume originals Content [Auto Image Rotation] might result in the unexpected output. Therefore, the auto image rotation is now switchable for manual copy. [Change] A sub menu was added. [System menu] [Copy] [Auto Image Rotation Action] File was not attached to the maintenance mail during the sleep mode. This is now supported. Offset was not applied to one page document when printing multiple sets. This was changed so that offset can be applied when printing one set with one-page original. [Change] The sub menu was added. [System menu] [Common Settings] [Offset One Page Documents] *Offset will not be applied to print of one set with one-page original if Collate is selected. The humidity indication in the U0139 was changed from absolute humidity to relative humidity. The maintenance mode U977 was added in order to enable to save the print data sent to the main unit in a USB memory same as for the conventional models. - U977 [Data capture mode] was newly added. The machine might lock up when processing large volume data in the utility, etc. Therefore, this was corrected. CTL 573108 575544 569877 575672 578125 607557 The scan memory might run short when scanning A3 size originals in ACS to output 3 copies to the DF-470 with unsorted copy and parallel output. If output was continued, the last page was not output but the drive was stopped. Therefore, this was corrected. 607846 519977 The machine might lock up with displaying the message “Waiting for scan” during FAX transmission. Therefore, this was corrected. The partial operation indication might disappear when the MP tray size was changed while a cassette was separated. Therefore, this was corrected. The dialing accuracy was improved for the on-hook dialing on the pulse line. TO-12-030 619861 Imaging failure, letter dropout and garbled letters occurred when outputting a certain file from Mac. Therefore, this was corrected. TP-11-216 NP-Z11057 580232 The F248 error might appear when sending print data during the sleep mode. Therefore, this was corrected. 571077 Hangul fonts in Korean Command Center looked corrupted. Therefore, the magnification of the browser was changed to 120% for Korean only. Scanning might fail with large volume originals if initiated from the PC. Therefore, this was corrected. TO-11-051 571588 KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) 582021 598954 598929 TO-11-048, KMA-D1107-03 604770 (Revised Issue 1) Service Bulletin (Page.3/6) Ref. No. 2K3-0031 (C082) <Date> No. Item 15 Measures against the image failure when outputting from a certain CAD software 16 Measures against the F186 error after power-up 17 Measures against the F515 error October 17, 2012 Content White streaks image may be output when printing from certain CAD software. Therefore, this is corrected. CTL TP-11-140 NP-Z11037 568349 The F186 error might appear when outputting received FAX data after power-up. Therefore, this was corrected. The F515 error might appear when [Start] button was pressed just after feeding A3 originals to the DP with 4in1 multiple pages per sheet set and A5 size selection. Therefore, this was corrected. (The phenomenon above occurs due to the non-conformance depending on the timing to recognize the original size.) If [Cancel] button was pressed during image scanning, the machine might lock up with displaying the message “Cancelling” and the F214 error might appear. Therefore, this was corrected. The F486 error might appear after image scanning when [Start] button was pressed to send A3 original in ACS in 600dpi for TIFF with Bleedthrough prevention ON and Top edge on Top original orientation setting. Therefore, this was corrected. The mail received from the Exchange Server 2007 might not be able to be printed. Therefore, this was corrected. 573909 The LF code was ignored and a new line was not started when printing via network with SMB protocol in a users system. Therefore, this was corrected. The operation panel of the main unit might lock up while operating the Command Center and the F000 error might also appear. Therefore, this was corrected. 126% of the magnification was indicated on the copy image display with 216 mm x 340 mm original to be output to Ledger size and AMS set while it is actually 127%. Therefore, this was corrected. TP-11-109 NP-Z11031 564045 24 Measures against the F040 error 25 Measures against the lock-up after recovery from the sleep mode The F040 error might appear when the machine entered the sleep mode. Therefore, this was corrected. The copy display kept displaying the message "Please wait" when setting B4 size original on the DP after the machine recovered from the sleep mode. Therefore, this was corrected. 610138 26 Measures against the failure with the local authentication ON The login user name appeared at the user name column on the status display when sending NW-FAX with the local authentication enabled. Therefore, this was corrected. The image might drop out when printing a certain file in Landscape via the KPDL mini driver. Therefore, this was corrected. 610303 610273 The Memory LED might keep blinking after a file was printed from a USB memory. Therefore, this was corrected. 611767 585750 30 Measures against the failure with print from the AS-400 No more operation was enabled if cancelling the continuous scan in the U066 (Table Timing) by pressing the [Cancel] button. Therefore, this was corrected. Characters may be replaced with other characters on the print job which was sent from the AS-400. Therefore, this was corrected. 31 Measures against the lock-up with a certain file The machine locked up displaying the message ”Processing” when printing a certain file. Therefore, this was corrected. 18 Measures against the F214 error when pressing [Cancel] button 19 Measures against the F486 error 20 Measures against the failure of printing mail received from the Exchange Server 2007 21 Measures against the LF error with a user system 22 Measures against the F000 error during the Command Center operation 23 Magnification display correction 27 Measures against the image dropout with a certain file in Landscape output 28 Measures against the Memory LED blinking after printing a file from a USB memory 29 Measures against the failure with the U066 (Table Timing) KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) 549334 573148 572846 575080 574788 610461 581209 582971 TP-11-238, UT-S11-045 582585 TP-11-024, #1181037 617688 (Revised Issue 1) Service Bulletin (Page.4/6) Ref. No. 2K3-0031 (C082) <Date> No. Item 32 Measures against the IB-50 received data buffer overflow 33 Measures against the F246 error after changing the IB-50 settings 34 Measures against the F24B error after installing the IB-50 and starting up the system 35 Measures against the offline issue when outputting from the driver after installing the IB-50 36 Measures against the streaks in the image when outputting from the PCL mini driver 37 Measures against the error code appearing at failed SMTP authentication 38 Measures against the F245 error at on-hook sending in the FAX display 39 Measures against the connection failure with the mail server at power-up 40 Measures against printing failure at trailing edge October 17, 2012 Content The machine might lock up if the IB-50 received data buffer was overflowing. Therefore, this was corrected. CTL 601688 The F246 error might appear with the discrepancy in the port and device after changing the IB-50 settings and restarting the system. Therefore, this was corrected. The F24B (ProcessDown) error might appear after installing the IB-50 and starting up the system. Therefore, this was corrected. 619790 The system might become offline when outputting from the driver after installing the IB-50. Therefore, this was corrected. 619888 Multiple streaks might appear on the image when outputting in the reduction mode from the PCL mini driver. Therefore, this was corrected. 581714 549010 The error code on the operation panel and the one in the Command Center were different when SMTP authentication failed. Therefore, this was corrected. The F245 error might appear if on-hook transmission was performed from the FAX display with the branch exchange turned OFF and with the network administrator authentication ON. Therefore, this was corrected. The change was made so that the report mail transmission can be retried if failing in connecting to the mail server after power-off. TP-11-027, KMHG-SQ11-0428 When printing a certain file, point, line or dotted line might appear in the area at the trailing edge (within 1 mm from the edge). Therefore, it was corrected. KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) 619784 499939 TC-10-018 479725 (Revised Issue 1) (Page.5/6) Service Bulletin Ref. No. 2K3-0031 (C082) <Date> October 17, 2012 Support of the auto rotated manual copy setting SYSTEM MENU Copy Auto Image Rotation Action - Unrotated Manual Copy - Apply All Default (current setting) - Follow Image Size Auto Image Rotation OFF Auto Image Rotation Action - Rotation Action No auto image rotation in any case ON ON ON Unrotated Manual Copy Apply All Follow Image Size No auto image rotation for manual copy only (New) Auto image rotation in any case Auto image rotation except custom size if rotated image fits the paper for manual copy (New) Support of the offset one page document SYSTEM MENU -> Common Settings -> Offset One Page Documents ･････ not indicated when no finisher is installed - Off - On Default Offset one page document is now switchable while it is not currently supported. *Offset is not applied to multiple sets consisted of one-page originals. <Old> <New> JOB1 JOB1 JOB2 JOB2 JOB3 JOB3 JOB4 JOB4 JOB5 JOB5 JOB6 JOB6 KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Revised Issue 1) (Page.6/6) Service Bulletin Ref. No. 2K3-0031 (C082) <Date> (-->) October 17, 2012 Serial Nos. of the Affected Machines FS-6030MFP KDA 1102K32US0 Q6Q2502356 UTAX 1102K33UT0 N6C Next KDKR 1102K33KR0 N9R Next KDA (GSA) 1102K32US1 NCX2500101 KDID 1102K33ND0 N942300103 Philcopy 1102K34PH0 NM9 Next KDA 220V 1102K34US0 N7T Next KDSG 1102K33SG0 N952400702 KDAU 1102K33AS0 Q6S Next KDBR 1102K32BR0 N8P Next KDTH 1102K33TH0 N962300407 CPY 1102K32CS0 N6S2401355 KDHG 1102K33HK0 N93 Next KDE 1102K33NL0 Q6R2303734 KDCN 1102K33KS0 NDJ2401771 Olivetti 1102K33LV0 NCY Next KDTW 1102K3TTW0 N9S2600166 KDA 1102L32US0 KDA (GSA) 1102L32US2 KDA 220V 1102L34US0 KDBR 1102L32BR0 CPY 1102L32CS0 KDE 1102L33NL0 Olivetti 1102L33LV0 N682306446 ND2 Next N7U2300453 N8R Next N6T2402118 N692314674 ND32301497 RIYAD 1102L33RY0 UTAX 1102L33UT0 KDID 1102L33ND0 KDSG 1102L33SG0 KDTH 1102L33TH0 KDHG 1102L33HK0 KDCN 1102L33KS0 NM32501001 N6B Next N992300498 N9B2500782 N9D2300822 N972300103 NDL2304949 KDTW 1102L3TTW0 KDKR 1102L33KR0 Philcopy 1102L34PH0 KDAU 1102L33AS0 N9U2500430 N9T2601774 NMB Next N6A Next KDA 1102L32US1 Next KDA 220V 1102L34US1 Next KDBR 1102L32BR1 Next CPY 1102L32CS1 Next KDE 1102L33NL1 Next UTAX 1102L33UT1 Next KDID 1102L33ND2 Next KDSG 1102L33SG1 Next KDTH 1102L33TH1 Next KDHG 1102L33HK1 Next KDCN 1102L33KS1 Next Philcopy 1102L34PH1 Next KDAU 1102L33AS1 Next FS-6025MFP FS-6025MFP/B KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.1/1) Service Bulletin 2K3-0032 (C091) Ref. No. <Date> April 9, 2012 Measures against the Cover Abrasion When Opening and Subject Closing the DP FS-C8020MFP, FS-C8025MFP, FS-6025MFP, FS-6025MFP/B, Model FS-6030MFP Topic The texture density of the cover (No.1 to No.3) was changed from 100% to 20% in order to reduce the cover abrasion when opening/closing the DP. No.1 No.2, 3 Texture density reduced No. 1 2 3 Old Part No. New Part No. 302K304130 2K304130 302K304120 2K304120 302K004120 2K004120 302K304131 2K304131 302K304121 2K304121 302K004121 2K004121 Texture density reduced Q’ty Description Old New Com patibi lity Old New Remarks COVER ISU LEFT 1 1 O O COVER ISU FRONT 1 1 O O *1 COVER ISU FRONT 1 1 O O *2 *1: FS-6025MFP, FS-6025MFP/B, FS-6030MFP *2: FS-C8020MFP, FS-C8025MFP *Please use the new parts for the new models. KDC’s Classification Entire Stock Rework In-Field modification by case In-Field modification at next visit No modification necessary Field Measure: Please replace the cover with the new type one (No.1 to 3) when it is abraded. Serial Nos. of the Affected Machines: After using up the old stock KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Revised Issue 1) Service Bulletin (Page.1/2) 2K3-0033 (C094) Ref. No. <Date> July 12, 2012 Subject DVD-ROM Upgrade (VER.2.0) --- KDE Version Model FS-6030MFP, FS-6025MFP, FS6025MFP/B This time, the description with (-->) was revised from the previous information. <Number of changes: 1> The accurate serial numbers were added. Topic The DVD-ROM (Product Library) for KDE was upgraded to the equivalent to the KM version VER.2.0. Reference [Content of changes in the KM version VER.2.0] No. Item Details 1 Change from CD-ROM- to DVD-ROM 2 KX Driver upgrade 3 5.2.1327d Deletion of the XPS-mini driver The XPS-mini driver was deleted since it is no more supported. 4 Upgrade of the KPDL minidriver 8.4 [08-01-2011] 5 Mac PPD upgrade 10.5 and higher 8.4 [08-01-2011] 10.4 and lower 8.4 [08-01-2011] 6 7 8 9 Two kinds of the CD-ROM are currently used depending on the destination. They were incorporated in a DVD for common use. CD-ROM VER.1.4 DVD VER.2.0 The KX Driver was upgraded to the latest version. CTL -- --- - When Finisher (Face Down) is selected as the device option, rotation/sort 517363 517413 is now disabled same as in the KX driver. - When rotated sort is selected, Staple and Offset are now disabled. 518883 -The following changes were made for the operability like the KX Driver. Main changes) - Implementation of the job settings function - Implementation of the job accounting function - Implementation of the Cover mode/Transparency interleave/Page insert functions - Implementation of the watermark function - Implementation of the user Login function, etc. When installing in Portuguese, installation might rarely fails. Therefore, -this was corrected. TWAIN 1.8.1928 KM-Net for Direct Printing 2.4.1314 KM-Net Viewer upgrade - Printer driver installation in the PC on the network is now supported. 5.3.1922c - The MFP supporting HyPAS application can be managed. (Installation/Uninstallation is now enabled.) File Management Utility The File Management Utility was newly implemented. 2.0.0729 Revision of the Operation a. The descriptions for CD-ROM were changed to the one for DVD. Guide b. The article of [Loading Paper] was deleted from the Quick Setup Wizard. (The change of the CD-ROM in the previous version was reflected.) c. The File Management Utility Operation Guide was implemented. KYOCERA DOCUMENT SOLUTIONS Europe Technical Customer Service Division (TCSD) -- --- (Revised Issue 1) Service Bulletin KMC’s Classification Entire Stock Rework In-Field modification by case Field Measure: No particular problem is expected. Serial Nos. of the Affected Machines: (-->) FS-6030MFP FS-6025MFP/B KDE KDE 1102K33NL0 1102L33NL1 Next production Next production (Not affected until Q6R2403802) (Not affected until N771400590) (Page.2/2) 2K3-0033 (C094) Ref. No. <Date> July 12, 2012 In-Field modification at next visit No modification necessary FS-6025MFP KDE RYAD 1102L33NL0 1102L33RY0 N692414879 NM32501001 KYOCERA DOCUMENT SOLUTIONS Europe Technical Customer Service Division (TCSD) (Page.1/6) Service Bulletin Ref. No. 2K3-0034 (C113) <Date> Subject Model May 18, 2012 Measures against Faulty Detection of Cassette Paper Level (Faulty Detection of Paper Empty) FS-C8020MFP, FS-C8025MFP, FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-6525MFP, FS-6530MFP, PF-470, PF-471, l: (TASKalfa 2550ci, PF-790)* Installation target models of PF-470/PF-471: PF-790: *TASKalfa 2550ci and PF-790: Changed for common use of the part FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-C8020MFP, FS-C8025MFP, FS-6525MFP, FS-6530MFP TASKalfa 2550ci) Topic The cassette lift plate might be deformed by deterioration and accordingly the paper position might be lowered if the conditions below are met (especially for the main unit cassette). Then, the remaining paper might not reach the remaining paper detection actuator, which caused faulty detection of paper empty. Therefore, the following changes were made. Since some attention is required when replacing the parts, please refer to [Field Measures] below. Conditions - The cassette heater is always ON (influence of heat). - A large stack of maximum size paper is loaded for a prolonged time (influence of roads)s Content of changes No. Details Affected Models The material of the lift plate was changed for heat 1 resistance. (No.5,No.7) All models Lift plate (PC+ABS PC) (*1) change The lift plate was newly set up as service part 2 Except TASKalfa 2550ci, PF-790 (No.5) due to the change 1) above. The shape of the actuator (No.8) was changed due to the change 1) above. FS-6025MFP, FS-6025MFP/B, FS-6030MFP, Actuator 3 (The new type lift plate is heat-resistant, but less FS-6525MFP, FS-6530MFP, change rigid. It may bend and fail to detect paper full. PF-470, PF-471, PF-790 Therefore, it was changed as above.) (*2) (*1) This phenomenon does not occur on the TASKalfa 2550ci and PF-790 since the metal plate under the lift plate has drawing compound. However, the change was also applied for common use of the part. (*2) The actuator was not changed for the FS-C8020MFP, FS-C8025MFP and TASKalfa 2550ci since the shape of the actuator and mechanical structure are different. <Cassette> <Cross section> Actuator (No.8) Actuator Lift plate Lift plate (No.5, No.7) The lift plate deforms and the remaining paper sensing range for [Low] may be shifted which causes misdetection of [Empty] KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.2/6) Service Bulletin Ref. No. 2K3-0034 (C113) <Date> KDC’s Classification Entire Stock Rework In-Field modification by case May 18, 2012 In-Field modification at next visit No modification necessary Field Measure: (1) FS-6025MFP, FS-6025MFP/B, PF-470, PF-471, FS-6525MFP, FS-6530MFP Replace the lift plate (No.5, No.7) and actuator (No.8) with the new ones at the same time when the phenomenon described above arises. (2) FS-C8020MFP, FS-C8025MFP Replace the lift plate (No.5) with the new one when the phenomenon described above arises. *Please refer to the page 4 and after for the procedures how to replace the lift plate and the actuator. (3) PF-790 Use a set of the old types or the new types when replacing the parts. (4) TASKalfa 2550ci No particular problem is expected. Serial Nos. of the Affected Machines: Please refer to the page 6. No. 1 2 3 4 5 6 7 Old Part No. New Part No. 302K393172 2K393172 302K39K172 2K39K172 303NN93012 3NN93012 303NN9K012 3NN9K012 302K393173 2K393173 302K39K173 2K39K173 303NN93013 3NN93013 303NN9K013 3NN9K013 302K309021 2K309021 ---------302MV93100 302MV931 302MV09020 2MV09020 302MV93101 2MV93101 302MV09021 2MV09021 Q’ty Description Old New Remarks *1 Except KDKR *1 For KMKR PF-471 (2nd cassette) PF-471 (2nd cassette) For KDKR CT-475 1 1 X O CT-475(KR) 1 1 X O CT-476 1 1 X O CT-476(KR) 1 1 X O + BASE CASSETTE - (*2) - X Registered as service part this time CT-8315 2 2 O O TASKalfa 2550ci, PF-790 + BASE CASSETTE 2 2 (*3) O (*4) X X 302K302810 302K302811 ACTUATOR PAPER EMPTY (*4) 2K302810 2K302811 “+” at the beginning of the part name indicates that it is a component part. 8 Com patibi lity Old New *4 *1: FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-C8020MFP, FS-C8025MFP, FS-6525MFP, FS-6530MFP, PF-470, PF-471(1st cassette) *2: PF-471Qty. 2 pcs; Other models (models in *1 above)Qty.1 pc. *3: The PF-790 does not have compatibility with the ACTUATOR PAPER EMPTY (No.8). Therefore, please use a set of the old type parts or the new type parts. The actuator of the TASKalfa 2550ci is for exclusive use, and either the old or new type may be used. *4: FS-6025MFP, FS-6025MFP/B, FS-6030MFP (Qty.1 pc.) PF-470 (1 pc.) PF-471 (2 pcs.) PF-790 (2 pcs.) *The lift plate (No.5, No.7) and the actuator (No.8) are physically compatible between the old and new types. However, the following must be concerned in mixed use. Lift Plate Old New Actuator New Old Failure to occur [Empty] is detected although paper is still remaining. The lift plate might be bent and fail to detect paper full. KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.3/6) Service Bulletin Ref. No. 2K3-0034 (C113) <Date> May 18, 2012 [Details of phenomenon] Actuator Sensor 2 Sensor 1 <Remaining paper level detail> Empty Low Normal High-Full Sensor 2 Sensor 1 Actuator The old type lift plate deforms and the paper position is lowered so that the actuator cannot reach the sensor 1 and [Empty] is mistakenly detected. The material of the lift plate was changed. [Changes of the lift plate (No.5, No.7)] The initial bend of the lift plate increases in use of the new type one. The actuator might fail to reach [HighFull] range and mistakenly detect [Normal]. The shape of the actuator was changed. [Change of the actuator (No.8)] Emboss applied in the new type Cut by 2mm (Cross section) Material, material indication (Old) >PC+ABS FR(40)< FR-3006HF ↓ (New) >PC< LV-2225Y Lower side is cut by 2 mm to widen [Full] detection range. KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.4/6) Service Bulletin Ref. No. 2K3-0034 (C113) <Date> [Procedures how to replace the lift plate] No. Procedure May 18, 2012 Details A 1 B Take out the cassette from the machine. Lift plate Machine front side Hook Remove the side A of the lift plate as indicated in the procedure 1. 2 Bend and lift up the lift plate while pushing the hook of the cassette frame. Lift plate Remove the side B of the lift plate as indicated in the procedure 1. 3 Lift plate Unlatch the lift plate from the hook of the cassette frame while pushing it to the direction of the red arrow. Hook C Lift up the lift plate and remove it from C on the cassette frame. 4 Assemble the new type lift plate (No5, No.7) in the reverse manner of disassembly. C KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.5/6) Service Bulletin Ref. No. 2K3-0034 (C113) <Date> [Procedures how to replace the actuator] No. Procedure May 18, 2012 Details D E 1 Unlatch the hook (D) of the actuator from the latch and unlatch the cross shape emboss (E) while pulling it toward the machine front side (to the direction of the red arrow). Machine rear side (Viewed from the machine rear side) E Machine front side D Machine rear side Fit the hook (D) of the new type actuator (No.8) halfway. 2 Fit the cross shape emboss (E) and fit the hook (D) to the end. Latch for the hook (D) Latch for the cross shape emboss (E) Machine rear side Actuator 3 Check if the actuator normally functions. KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.6/6) Service Bulletin Ref. No. 2K3-0034 (C113) <Date> Serial Nos. of the Affected Machines FS-6025MFP KDCN 1102L33KS0 NDL2506249 TASKalfa 2550ci UTAX/TA 1102MV3UT0 NZC2500437 FS-6530MFP KDA120V KDAS KDE UTAX/TA 1102MW2US0 1102MW3AS0 1102MW3NL0 1102MW3UT0 NWV2500066 NWW2500001 NWX2500215 L2F2500001 FS-6525MFP KDA120V KDAS KDE UTAX/TA 1102MX2US0 1102MX3AS0 1102MX3NL0 1102MX3UT0 NWZ2500111 NX22500001 NX42500569 L2G2500001 PF-470 KDA120V KDE 1203NP2US0 1203NP3NL0 Q792509305 Q7A2422735 Other models/destinations: From the next production KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) May 18, 2012 (Page.1/2) Service Bulletin Ref. No. 2K3-0035 (C199) <Date> Subject Model July 19, 2012 Upgrade of the Firmware for the Enhancement Units (ENHANCE Pack Ver. V1.1) FS-6525MFP_FS-6530MFP_v.02.00.0020_(2012-05-21) FS-6025MFP_FS-6030MFP_v05.00.0030_(2012-04-12) FS-C8020MFP_FS-C8025MFP_v05.00.0020_(2012-03-05) PF-470, DF-470, AK-470, FAX System (U) (Installation target models) Common models with PF-470, DF-470, AK-470 and FAX System (U) FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8025MFP, FS-C8020MFP, FS-6530MFP, FS-6525MFP Topic The firmware for the enhancement units was upgraded as follows. Content of Changes No. Item 1 Measures against the J6423 jam 2 3 Details When paper in the cassette became empty at the state that 30 or more sheets of A4R paper remaining for stapling process at the front side in the processing tray, the paper bundle was not ejected and the paper jam (J6423) might occur even if J6423: DF eject paper the job was cancelled. Therefore, this was corrected. sensor remaining jam - Affected models: FS-C8025MFP, FS-C8020MFP - J6423 occurs due to this cause only when A4R paper is used. The line might not be cut off during dialing when pressing the on-hook key on the Measures against the failure when picking up a operation panel after dialing by the dial pulse setting even if a handset (on-hook) was reseated after picking up the handset (off-hook). handset during dial - The line is cut off by pressing the on-hook key on the operation panel or by picking up and reseating the handset. - The dial is not correctly sent and becomes busy in the state described above (in case of picking up the handset). So, please try again. - Transmission error might appear during the remote diagnostics (Memory Dump Measures against the request) in the case of the specific data size. Therefore, this was corrected. transmission error - The F14D error might appear if printing document from the poling box or the F during the remote code box during the remote diagnostics (Memory Dump request). Therefore, diagnostics this was corrected. Type ENHANCE Program No. ENHANCE Pack Ver. 2K3EN_V1.1 Ver. MEMO DF-470 FAX 638226 FAX 638218 Remarks PF-470 3NN_9000.001.018 001.018 DF-470 5JS_9200.003.002 003.002 AK-470 3NS_9B00.001.018 001.018 FAX System(U) 5JR_5500.B05.002 B05.002 Except KDCN New Upgrade FAX System(U) 5JR_5600.Z05.002 Z05.002 For KDCN New Upgrade ES_SKIP.ON ---------- ESPECIAL New Upgrade For the KD sales companies, it is possible to download the firmware at the download center on the Service World. When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware to the latest version at the same time. KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.2/2) Service Bulletin Ref. No. 2K3-0035 (C199) <Date> July 19, 2012 Entire Stock Rework In-Field modification at next visit In-Field modification by case No modification necessary Field Measure: Please upgrade the firmware when the phenomenon described above occurs. KDC’s Classification Serial Nos. of the Affected Machines: DF-470 : Please refer to the table below. FAX System (U): Planned from the August 2012* production * The above is the plan at the present moment. Please note that this information is subject to change. Serial Nos. of the Ver.003.002 DF-470 Others 1205JS0UN0 N6H1301829 KDKR 1205JS3KR0 N9X1200002 KDCN 1205JS3KS0 NGN1300011 UTAX/TA 1205JS3UT0 N921300541 KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) Olivetti 1205JS3LV0 NG31300016 (Revised Issue 1) (Page.1/3) Service Bulletin Ref. No. 2K3-0036 (C210) <Date> August 22, 2012 Firmware Upgrade (Upgrade Pack Ver. V6.00) Subject FS-6025MFP_FS-6030MFP_v06.00.0010_(2012-07-04) FS-C8020MFP_FS-C8025MFP_v06.00.0010_(2012-07-04) Model FS-6030MFP, FS-6025MFP, FS-6025MFP/B l: This time, the description with (-->) was revised from the previous information. <Number of changes: 1> Translation was corrected. Topic The firmware was upgraded as follows. Content of Changes 1. Measures against the F356 error 2. Handling of the setting [Send and Forward] 3. Measures against the F515 error 4. Measures against the margin operation failure 5. Measures against the F248 error when using the web driver 6. Correction to German translation 7. Measures against the F124 error when scanning 8. Change of the initial setting of U248 [Setting service status page] for UTAX/TA only 9. Change of the elapse time to enter the drum refresh mode 10. Display change of the black line cleaning guidance 11. Measures against the C1030 service call error [PF lift motor 2 error] <For more details, please refer to next pages.> Type Program No. VER. Upgrade Pack Ver. 2K3_V6.00E 6.00 MAIN MMI ENGINE LANGUAGE BR LANGUAGE KR LANGUAGE CN LANGUAGE TW IO DP FAX BOOT/APL FAX BOOT/APL ESPECIAL 2K3_2F00.005.020 ->2K3_2F00.006.004 2K3_7000.005.016 2K3_1000.008.012 2K3_81BR.001.012 2K3_81KR.001.010 2K3_81CN.001.011 2K3_81TW.001.009 2K3_1E00.001.010 3M8_9500.005.001 <Deleted from the pack for the main machine> <Deleted from the pack for the main machine> ES_SKIP.ON Remarks New upgrade 006.004 005.016 008.012 001.012 001.010 001.011 001.009 001.010 005.001 New upgrade For KDKR For KDCN For KDTW *1 *1 *1 New upgrade Refer to the enhance pack. *2 New upgrade Refer to the enhance pack. *2 New upgrade ---------- For the KD sales companies, it is possible to download the firmware at the download center on the Service World. When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the latest version at the same time. *1: This firmware is not included in the upgrade pack. Please individually download it at the download center. *2: The upgrade pack for the enhancement unit has been informed by the service bulletin SB-2K3-0035-C199 which is the latest one as of August 8, 2012. However, please check the latest service bulletin since the upgrade pack version may be upgraded again. (It will be informed per as 2K3-****.) KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Revised Issue 1) Service Bulletin (Page.2/3) Ref. No. 2K3-0036 (C210) <Date> August 22, 2012 KDC’s Classification Entire Stock Rework In-Field modification at next visit In-Field modification by case No modification necessary Field Measure: Please upgrade the firmware when the phenomenon described above occurs. Serial Nos. of the Affected Machines: From the July 2012 production Content of Changes No. Item MAIN firmware ver.005.020 Change at production line 1 2 3 4 5 6 7 8 Details The command for checking the board was changed in order to improve the productivity. MAIN firmware ver.006.004 Measures against the F356 error CTL 639435 The F356 system error might appear after completing transmission of network 634157 fax with simultaneous print function from the network user. Therefore, this was corrected. 624974 The destination of [Send and Forward] might be indicated on the status of Handling of the setting [Send 662105 transmission job when [Send and Forward] was set. Therefore, this was and forward] corrected so that they will not be indicated. 589400 Measures against the F515 The F515 system error might appear if the start key was pressed error immediately after setting the A3 size original on the DP when the combine 4 in 1 and A5 size paper were selected. Therefore, this was corrected. (This error appears when misalignment occurs depending on the detection timing of original size.) Measures against the "Margin" "Margin" in copy function did not function if "Auto Image Rotation" was set to TO-11-092 616408 operation failure "OFF". Therefore, this was corrected. TP-11-040 The F248 error might appear when performing a print job after setting the Measures against the F248 KMAmachine not by the auto recognition of the installing model, but by inputting error when using the web CID472368 the IP address using the web driver (UPD: Universal Printing Driver). driver Therefore, this was corrected. TO-12-046 Correction to German The following strings in German were corrected. TA-S12-018 translation - (Wrong) "Install" --> (Correct) "Installiert" - (Wrong) "Keine Anwort" --> (Correct) "Keine Antwort" TO-12-036 - (Wrong) "Universalzuführ" --> (Correct) "Universalzufuhr" 640194 - (Wrong) "Prüfen" --> (Correct) "Qualität" 640170 - (Wrong) "Druckvorgang läuft" --> (Correct) "Drucken" 595198 The F124 system error might appear during original scanning if pressing the Measures against the F124 593457 start key from the sending screen after calling up the function from the error when scanning registered program. Therefore, this was corrected. 661227 Change of the initial setting in The initial setting of the maintenance mode U285 was changed from “OFF” to “ON” which had been done only for TA/UTAX. The print coverage will be the U285 [Setting service indicated on the service status page by setting U285 ON. status page] for TA/UTAX only Engine firmware KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Revised Issue 1) Service Bulletin (Page.3/3) Ref. No. 2K3-0036 (C210) <Date> No. Item 9 Change of the elapse time to enter the drum refresh mode 10 Display change of the black line cleaning guidance 11 Measures against the C1030 service call error [PF lift motor 2 error] (for the optional paper feeder only) DP firmware 12 Support for the new models August 22, 2012 Details The elapse time to enter the drum refresh mode after last printing job was changed as follows. 1. The elapse time when returning from the sleep mode was changed from the fixed 60 minutes to the time depending on the temperature/humidity conditions. (This change will be applied only when [Short] or [Standard] is selected in the auto drum refresh mode. The fixed 60 minutes remains unchanged when [Long] is selected.) 2. The elapse time to enter the drum refresh mode when recovering from the power save mode was changed to 90 minutes. The change was made so that the black line cleaning guidance will be displayed whenever black line is detected even if the black line reduction mode is ON. Although the service call error shall be normally displayed if the cassette lift error was detected five times continuously, it was displayed after the cassette lift error was detected five times in total. Therefore, this was corrected. The upgraded firmware to support the FS-6530MFP and FS-6525MFP will be used for these models as rollout. KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) CTL 587146 589325 595245 589230 (Revised Issue 2) (Page.1/4) Service Bulletin Ref. No. 2K3-0036 (C210) <Date> October 31, 2012 Firmware Upgrade (Upgrade Pack Ver. V6.00) Subject FS-6025MFP_FS-6030MFP_v06.00.0010_(2012-07-04) FS-C8020MFP_FS-C8025MFP_v06.00.0010_(2012-07-04) Model FS-6030MFP, FS-6025MFP, FS-6025MFP/B This time, the description with (-->) was revised from the previous information. <Number of changes: 5> (Page 1) Ver. 2K3_2F00.005.017 was added. (Page 2) The contents regarding Ver.2K3_2F00.005.017 were added. (Page3) The accurate serial numbers were added. KDC’s Classification Entire Stock Rework In-Field modification at next visit In-Field modification by case No modification necessary Field Measure: Please upgrade the firmware when the phenomenon described above occurs. Serial Nos. of the Affected Machines: (-->) Please refer to the page 3. Topic The firmware was upgraded as follows. Content of Changes 1. Measures against the F356 error 2. Handling of the setting [Send and Forward] 3. Measures against the F515 error 4. Measures against the margin operation failure 5. Measures against the F248 error when using the web driver 6. Correction to German translation 7. Measures against the F124 error when scanning 8. Change of the initial setting of U248 [Setting service status page] for UTAX/TA only 9. Change of the elapse time to enter the drum refresh mode 10. Display change of the black line cleaning guidance 11. Measures against the C1030 service call error [PF lift motor 2 error] <For more details, please refer to next pages.> KYOCERA Document Solutions Europe Technical Customer Service Division (TC SD) l: (Revised Issue 2) (Page.2/4) Service Bulletin Ref. No. 2K3-0036 (C210) <Date> Type Program No. Ver. Upgrade Pack Ver. 2K3_V6.00E 6.00 MAIN MMI ENGINE LANGUAGE BR LANGUAGE KR LANGUAGE CN LANGUAGE TW IO DP FAX BOOT/APL FAX BOOT/APL ESPECIAL (-->) 2K3_2F00.005.017 ->2K3_2F00.005.020 ->2K3_2F00.006.004 2K3_7000.005.016 2K3_1000.008.012 2K3_81BR.001.012 2K3_81KR.001.010 2K3_81CN.001.011 2K3_81TW.001.009 2K3_1E00.001.010 3M8_9500.005.001 <Deleted from the pack for the main machine> <Deleted from the pack for the main machine> ES_SKIP.ON Remarks New upgrade 006.004 005.016 008.012 001.012 001.010 001.011 001.009 001.010 005.001 October 31, 2012 New upgrade For KDKR For KDCN For KDTW *1 *1 *1 New upgrade Refer to the enhance pack. *2 New upgrade Refer to the enhance pack. *2 New upgrade ---------- For the KD sales companies, it is possible to download the firmware at the download center on the Service World. When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the latest version at the same time. *1: This firmware is not included in the upgrade pack. Please individually download it at the download center. *2: The upgrade pack for the enhancement unit has been informed by the service bulletin SB-2K3-0035-C199 which is the latest one as of August 8, 2012. However, please check the latest service bulletin since the upgrade pack version may be upgraded again. (It will be informed per as 2K3-****.) Content of Changes No. Item (-->) MAIN firmware ver.005.017 (-->) Change at production line MAIN firmware ver.005.020 Change at production line 1 2 3 4 5 Content CTL The change was made so that the problems can be recorded at the production line for investigation. The command for checking the board was changed in order to improve the productivity. MAIN firmware ver.006.004 Measures against the F356 error The F356 system error might appear after completing transmission of network fax with simultaneous print function from the network user. Therefore, this was corrected. The destination of [Send and Forward] might be indicated on the status of Handling of the setting [Send transmission job when [Send and Forward] was set. Therefore, this was and forward] corrected so that they will not be indicated. Measures against the F515 The F515 system error might appear if the start key was pressed error immediately after setting the A3 size original on the DP when the combine 4 in 1 and A5 size paper were selected. Therefore, this was corrected. (This error appears when misalignment occurs depending on the detection timing of original size.) Measures against the "Margin" "Margin" in copy function did not function if "Auto Image Rotation" was set to operation failure "OFF". Therefore, this was corrected. The F248 error might appear when performing a print job after setting the Measures against the F248 machine not by the auto recognition of the installing model, but by inputting error when using the web the IP address using the web driver (UPD: Universal Printing Driver). driver Therefore, this was corrected. KYOCERA Document Solutions Europe Technical Customer Service Division (TC SD) 639435 634157 624974 662105 589400 TO-11-092 616408 TP-11-040 KMACID472368 (Revised Issue 2) (Page.3/4) Service Bulletin Ref. No. 2K3-0036 (C210) <Date> No. Item 6 Correction to German translation 7 Measures against the F124 error when scanning 8 Change of the initial setting in the U285 [Setting service status page] for TA/UTAX only 9 Engine firmware Change of the elapse time to enter the drum refresh mode 10 Display change of the black line cleaning guidance 11 Measures against the C1030 service call error [PF lift motor 2 error] (for the optional paper feeder only) DP firmware 12 Support for the new models (-->) October 31, 2012 Content The following strings in German were corrected. - (Wrong) "Install" --> (Correct) "Installiert" - (Wrong) "Keine Anwort" --> (Correct) "Keine Antwort" - (Wrong) "Universalzuführ" --> (Correct) "Universalzufuhr" - (Wrong) "Prüfen" --> (Correct) "Qualität" - (Wrong) "Druckvorgang läuft" --> (Correct) "Drucken" The F124 system error might appear during original scanning if pressing the start key from the sending screen after calling up the function from the registered program. Therefore, this was corrected. The initial setting of the maintenance mode U285 was changed from “OFF” to “ON” which had been done only for TA/UTAX. The print coverage will be indicated on the service status page by setting U285 ON. The elapse time to enter the drum refresh mode after last printing job was changed as follows. 1. The elapse time when returning from the sleep mode was changed from the fixed 60 minutes to the time depending on the temperature/humidity conditions. (This change will be applied only when [Short] or [Standard] is selected in the auto drum refresh mode. The fixed 60 minutes remains unchanged when [Long] is selected.) 2. The elapse time to enter the drum refresh mode when recovering from the power save mode was changed to 90 minutes. The change was made so that the black line cleaning guidance will be displayed whenever black line is detected even if the black line reduction mode is ON. Although the service call error shall be normally displayed if the cassette lift error was detected five times continuously, it was displayed after the cassette lift error was detected five times in total. Therefore, this was corrected. The upgraded firmware to support the FS-6530MFP and FS-6525MFP will be used for these models as rollout. Serial Nos. of the Affected Machines <MAIN Ver.005.017> FS-6030MFP KDCN Other 1102K33KS0 NDJ2401771~ Will be supported by the next or later version FS-6025MFP KDSG KDID KDCN KDTW RIYAD 1102L33SG0 1102L33ND0 1102L33KS0 1102L3TTW0 1102L33RY0 N9B2500782~ N992400529~ NDL2406004~ N9U2500430~ NM32501001~ FS-6025MFP/B: Not applicable (Will be supported by the next version or later.) KYOCERA Document Solutions Europe Technical Customer Service Division (TC SD) Other Will be supported by the next version or later. CTL TO-12-046 TA-S12-018 TO-12-036 640194 640170 595198 593457 661227 587146 589325 595245 589230 (Revised Issue 2) (Page.4/4) Service Bulletin Ref. No. 2K3-0036 (C210) <Date> October 31, 2012 <MAIN Ver.005.020> FS-6030MFP KDCN KDTW Other 1102K33KS0 1102K3TTW0 NDJ2602021~ N9S2600166~ Will be supported by the next version or later KDJ 1102L39JP0 KDID 1102L33ND0 KDSG 1102L33SG0 KDTW 1102L3TTW0 KDCN 1102L33KS0 KDKR 1102L33KR0 RIYAD 1102L33RY0 N672608465~ N992600554~ N9B2600852~ N9U2600438 ~ NDL2607349~ N9T2601774~ NM32602597~ FS-6025MFP Other Will be supported by the next version or later FS-6025MFP/B: Not applicable (Will be supported by the next version or later.) <MAIN Ver.006.004/ENGINE Ver.008.012> FS-6030MFP KDCN Other 1102K33KS0 NDJ2702413 Next FS-6025MFP KDSG KDCN 1102L33SG0 1102L33KS0 N9B2701078 NDL2708149 Other Next FS-6025MFP/B: Not applicable (Will be applied from the next production.) <DP FW Ver.005.001> FS-6030MFP KDTW KDCN 1102K3TTW0 1102K33KS0 N9S2600166 NDJ2602021 FS-6025MFP RIYAD KDID KDSG KDCN 1102L33RY0 1102L33ND0 1102L33SG0 1102L33KS0 NM32502251 N992600554 N9B2600852 NDL2607349 KDTW 1102L3TTW 0 N9U2600438 KDKR 1102L33KR0 N9T2601774 (Other specs. is not applicable. Will be applied from the next production.) KYOCERA Document Solutions Europe Technical Customer Service Division (TC SD) (Page.1/6) Service Bulletin Ref. No. 2K3-0037 (C234) <Date> September 7, 2012 Measure against the Developer Unit Detection Failure (Measure against the Erroneous Display of “The developing Subject unit is not installed” or the Deformed Connector Terminal at the Developer Unit) FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-6525MFP, Model l: FS-6530MFP Topic The detection PWB for the developer unit may be slightly slanted in counterclockwise direction depending on structural variation since there is backlash between the detection PWB and its holder in the main unit. If trying to install the developer unit to the main unit under this condition, the message “The developing unit is not installed” may not disappear, or the connector terminal on the developer unit’s rear side may be deformed due to the contact with the connector holder on the detection PWB. Field Measures Please correct the angle of the detection PWB in the main unit and the deformed connector terminal on the developing unit side by following the procedures described on the next pages. Content of Changes (For more details, please refer to the page 3.) (Temporary measures) - The detection PWB in the holder is attached while aligning it rightwards. - It is checked at factory if the main unit can detect the detection PWB for the developer unit. (Permanent measure) - The rib was added to the holder to attach the detection PWB in order to prevent the detection PWB from slanting counterclockwise. (Machine inner side) NG condition <Connector on the developer unit rear side> (View from the main unit inner side) The connector terminal at the developing unit may be deformed by contact with the connector on the detection PWB attached while being slanted when installing the developer unit. OK condition Detection PWB Detection PWB slants counterclockwise. Holder (Not individually supplied to the field) KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.2/6) Service Bulletin Ref. No. 2K3-0037 (C234) <Date> September 7, 2012 KMC’s Classification Entire Stock Rework In-Field modification by case In-Field modification at next visit No modification necessary Field Measures: When the phenomenon described above occurs, please 1) correct the tilt of the detection PWB, and 2) check the condition of the connector terminal at the developer unit by following the procedures described below. Additionally, if the connector terminal is deformed, please correct it. (Please make sure to wear earth strap when performing the correction above.) Serial Nos. of the Affected Machines: Please refer to the pages 4 to 6. [Field Measures] * Please make sure to wear earth strap when performing the procedures 2 and 3. No. Procedure Details 1. Open the right cover 1 and the front cover. 2. Release the lock lever and then remove the waste toner box. 3. Release the toner container lever (blue) and then remove the toner container. * Please refer to the Service Manual for each 4. Release the lock lever (x2) (yellow) and open the 1 procedure to remove the parts. developing cover. 5. Release the lock lever (yellow) and then remove the developer unit. 6. Release the lock lever (yellow) and then remove the drum unit. (Machine inner side) Correct the angle of the slanted detection PWB on the machine inner side. (Please make sure to wear earth strap.) 2 Align the connector of the detection PWB rightwards by hand inserting from the opening in front of the main unit in order to uniform the gap (X) between the holder opening and the connector. (NG figure to the right shows the state that the upper gap (X) is narrowed and the lower gap (X) is wider. That means that the detection PWB is slanted counterclockwise.) Detection PWB (Connector of the detection PWB) Opening of the holder NG OK Narrow Wide Connector on the detection PWB KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) X (Uniform the gap.) (Page.3/6) Service Bulletin Ref. No. 2K3-0037 (C234) <Date> September 7, 2012 Developing unit rear side 3 4 5 Check the connector terminal on the developing unit rear side. If it is deformed, correct its deformation by a tool such as needle nose pliers. (Please make sure to wear earth strap.) NG OK Check if the connector terminal on the developing unit rear side is not deformed after the developer unit was reinstalled to the main unit. Reassemble the removed parts in the reverse order of disassembly. Detailed Content of Changes (Temporary measures) - The detection PWB in the holder is attached while aligning it rightwards. - It is checked at factory if the main unit can detect the detection PWB for the developer unit. (Backside of the left figure) Holder (Not individually supplied) The detection PWB is horizontally movable since it is fixed not by screw but the claws of the holder. Detection PWB (302K39409_) Put rightwards (Permanent measure) - The rib was added to the holder to attach the detection PWB in order to prevent the detection PWB from slanting counterclockwise. (New holder) Rib added KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.4/6) Service Bulletin Ref. No. 2K3-0037 (C234) <Date> September 7, 2012 Serial Nos. of the Affected Machines (Temporary measures) FS-6030MFP KDJ 1102K39JP0 Q6P Next UTAX 1102K33UT0 N6C Next KDTW 1102K3TTW0 N9S Next KDA 1102K32US0 Q6Q Next KDAU 1102K33AS0 Q6S Next KDKR 1102K33KR0 N9R Next CPY 1102K32CS0 N6S Next KDHG 1102K33HK0 N93 Next Philcopy 1102K34PH0 NM9 Next KDA 220V 1102K34US0 N7T Next KDSG 1102K33SG0 N95 Next KDBR 1102K32BR0 N8P Next KDTH 1102K33TH0 N96 Next KDE 1102K33NL0 Q6R Next KDID 1102K33ND0 N94 Next Olivetti 1102K33LV0 NCY Next KDCN 1102K33KS0 NDJ2802615 KDA 1102L32US0 N68 Next RYAD 1102L33RY0 NM3 Next KDCN 1102L33KS0 NDL2809680 CPY 1102L32CS0 N6T Next UTAX 1102L33UT0 N6B Next KDTW 1102L3TTW0 N9U Next KDA (GSA) 1102L32US2 ND2 Next KDAU 1102L33AS0 N6A Next KDKR 1102L33KR0 N9T2802095 KDA 220V 1102L34US0 N7U Next KDHG 1102L33HK0 N97 Next Philcopy 1102L34PH0 NMB Next KDBR 1102L32BR0 N8R Next KDSG 1102L33SG0 N9B Next KDE 1102L33NL0 N69 Next KDTH 1102L33TH0 N9D Next KDA 1102L32US1 N75 Next KDHG 1102L33HK1 N98 Next CPY 1102L32CS1 N7V Next KDSG 1102L33SG1 N9C Next KDA 220V 1102L34US1 N7W Next KDTH 1102L33TH1 N9E Next KDBR 1102L32BR1 N8S Next KDID 1102L33ND2 N9A Next KDE 1102L33NL1 N77 Next KDCN 1102L33KS1 NG9 Next UTAX 1102L33UT1 N78 Next Philcopy 1102L34PH1 NMC Next KDA 1102MW2US0 NWV2800678 Olivetti 1102MW3LV0 L44 Next KDTW 1102MWTTW0 L2U Next KDA (GSA) 1102MW2US1 L4S Next RYAD 1102MW3RY0 L7A Next KDKR 1102MW3KR0 L2P Next CPY 1102MW2CS0 NXT Next UTAX 1102MW3UT0 L2F2800295 Philcopy 1102MW4PH0 L4B Next KDA 220VI 1102MW4US0 NXG2800037 KDSG 1102MW3SG0 L2S Next KDBR 1102MW2BR0 NXL Next KDTH 1102MW3TH0 L2T Next KDAU 1102MW3AS0 NWW2800061 KDID 1102MW3ND0 L2R2800031 FS-6025MFP KDJ 1102L39JP0 N67 Next Olivetti 1102L33LV0 ND3 Next KDID 1102L33ND0 N99 Next FS-6025MFP/B KDJ 1102L39JP1 N79 Next KDAU 1102L33AS1 N76 Next FS-6530MFP KDJ 1102MW9JP0 NWY2800164 KDE 1102MW3NL0 NWX2801082 KDCN 1102MW3KS0 L2Q2800001 KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.5/6) Service Bulletin Ref. No. 2K3-0037 (C234) <Date> September 7, 2012 FS-6525MFP KDJ 1102MX9JP0 NX62802156 KDE 1102MX3NL0 NX42803284 KDCN 1102MX3KS0 L2W2800001 KDA 1102MX2US0 NWZ Next Olivetti 1102MX3LV0 L452800704 KDTW 1102MXTTW0 L2Z Next CPY 1102MX2CS0 NXS Next RYAD 1102MX3RY0 L6Y2800652 KDKR 1102MX3KR0 L2V2800001 KDA 220V 1102MX4US0 NXH2800057 UTAX 1102MX3UT0 L2G2801160 Philcopy 1102MX4PH0 L4C Next KDBR 1102MX2BR0 NXM Next KDSG 1102MX3SG0 L282800140 KDAU 1102MX3AS0 NX22800136 KDTH 1102MX3TH0 L2Y2800191 KDID 1102MX3ND0 L2X2800469 KDA 1102K32US0 Q6Q Next KDAU 1102K33AS0 Q6S Next KDKR 1102K33KR0 N9R Next CPY 1102K32CS0 N6S Next KDHG 1102K33HK0 N93 Next Philcopy 1102K34PH0 NM9 Next KDA 220V 1102K34US0 N7T Next KDSG 1102K33SG0 N95 Next KDBR 1102K32BR0 N8P Next KDTH 1102K33TH0 N96 Next KDE 1102K33NL0 Q6R Next KDID 1102K33ND0 N94 Next Olivetti 1102K33LV0 NCY Next KDCN 1102K33KS0 NDJ Next KDA 1102L32US0 N68 Next RYAD 1102L33RY0 NM3 Next KDCN 1102L33KS0 NDL2810326 CPY 1102L32CS0 N6T Next UTAX 1102L33UT0 N6B Next KDTW 1102L3TTW0 N9U Next KDA (GSA) 1102L32US2 ND2 Next KDAU 1102L33AS0 N6A Next KDKR 1102L33KR0 N9T Next KDA 220V 1102L34US0 N7U Next KDHG 1102L33HK0 N97 Next Philcopy 1102L34PH0 NMB Next KDBR 1102L32BR0 N8R Next KDSG 1102L33SG0 N9B Next KDE 1102L33NL0 N69 Next KDTH 1102L33TH0 N9D Next KDA 1102L32US1 N75 Next KDHG 1102L33HK1 N98 Next CPY 1102L32CS1 N7V Next KDSG 1102L33SG1 N9C Next KDA 220V 1102L34US1 N7W Next KDTH 1102L33TH1 N9E Next KDBR 1102L32BR1 N8S Next KDID 1102L33ND2 N9A Next KDE 1102L33NL1 N77 Next KDCN 1102L33KS1 NG9 Next UTAX 1102L33UT1 N78 Next Philcopy 1102L34PH1 NMC Next (Permanent measure) FS-6030MFP KDJ 1102K39JP0 Q6P Next UTAX 1102K33UT0 N6C Next KDTW 1102K3TTW0 N9S Next FS-6025MFP KDJ 1102L39JP0 N67 Next Olivetti 1102L33LV0 ND3 Next KDID 1102L33ND0 N99 Next FS-6025MFP/B KDJ 1102L39JP1 N79 Next KDAU 1102L33AS1 N76 Next KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.6/6) Service Bulletin Ref. No. 2K3-0037 (C234) <Date> September 7, 2012 FS-6530MFP KDJ 1102MW9JP0 NWY2800215 KDE 1102MW3NL0 NWX Next KDCN 1102MW3KS0 L2Q Next KDA 1102MW2US0 NWV Next Olivetti 1102MW3LV0 L44 Next KDTW 1102MWTTW0 L2U Next KDA (GSA) 1102MW2US1 L4S Next RYAD 1102MW3RY0 L7A Next KDKR 1102MW3KR0 L2P Next CPY 1102MW2CS0 NXT Next UTAX 1102MW3UT0 L2F Next Philcopy 1102MW4PH0 L4B Next KDA 220VI 1102MW4US0 NXG Next KDSG 1102MW3SG0 L2S Next KDBR 1102MW2BR0 NXL Next KDTH 1102MW3TH0 L2T Next KDAU 1102MW3AS0 NWW Next KDID 1102MW3ND0 L2R Next KDA 1102MX2US0 NWZ Next Olivetti 1102MX3LV0 L452900723 KDTW 1102MXTTW0 L2Z Next CPY 1102MX2CS0 NXS Next RYAD 1102MX3RY0 L6Y Next KDKR 1102MX3KR0 L2V2800001 KDA 220V 1102MX4US0 NXH Next UTAX 1102MX3UT0 L2G2901319 Philcopy 1102MX4PH0 L4C Next KDBR 1102MX2BR0 NXM Next KDSG 1102MX3SG0 L282900174 KDAU 1102MX3AS0 NX22800188 KDTH 1102MX3TH0 L2Y2900271 KDID 1102MX3ND0 L2X Next FS-6525MFP KDJ 1102MX9JP0 NX62902416 KDE 1102MX3NL0 NX42903300 KDCN 1102MX3KS0 L2W Next KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Revised Issue 1) (Page.1/2) Service Bulletin Ref. No. 2MW-0001 (C130) <Date> July 12, 2012 Subject Notes on Replacement of the Parts (Change of the LSU) Model FS-6525MFP, FS-6530MFP This time, the description with (-->) was revised from the previous information. <Number of changes: 1> The accurate serial numbers were added (page 2). Topic The APC PWB for the LSU was changed in order to improve the assembly process. Accordingly, some attention is required when replacing the parts. Therefore, please refer to [Field Measures] below. Content of Changes 1) The APC PWB for the LSU (No.1, 2) was changed in order to improve noise resistance. 2) The noise resistance parts (the ferrite core (A in the figure below) and the conductive clamp (B)) were abolished as they became unnecessary after the change 1) above. Additionally, the wires (C, D) were changed. (Old) LSU (No.1, 2) Old type LSU (No.1, 2) A: Ferrite core --- Disused APC PWB Old type wire(C) B: Conductive clamp --- Disused Old type wire (D) (New) New type LSU (No.1, 2) APC PWB New type wire (C) New type wire (D) * A to D above are not for field supply. KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Revised Issue 1) (Page.2/2) Service Bulletin Ref. No. 2MW-0001 (C130) <Date> No. 1 2 Old Part No. New Part No. 302K393071 2K393071 302K39K071 2K39K071 302K393072 2K393072 302K39K072 2K39K072 KDC’s Classification Q’ty Description Old New Com patibi lity Old New July 12, 2012 Remarks LK-475 1 1 X O Except KDKR LK-475(KR) 1 1 X O For KDKR Entire Stock Rework In-Field modification by case In-Field modification at next visit No modification necessary Field Measure: Please use the new type LSU (No.1, 2) when replacing the LSU for the machine after this change. (The noise resistance margins will not be secured if the old type LSU is installed on the machine without the noise resistance parts.) The new type LSU can be installed on the machine before this change. (Do not remove the noise resistance parts such as ferrite core and conductive clamp.) Serial Nos. of the Affected Machines: (-->) Please refer to the tables below. (-->) Serial Nos. of the Affected Machines FS-6530MFP KDA 1102MW2US0 NWV2600090 CPY 1102MW2CS0 Planned from the 1st production KDA 220VI 1102MW4US0 Planned from the 1st production KDBR 1102MW2BR0 KDE 1102MW3NL0 KDAU 1102MW3AS0 1st production NWX2600377 NWW2600023 KDBR 1102MX2BR0 KDE 1102MX3NL0 KDAU 1102MX3AS0 1st production NX42501025 NX22600051 FS-6525MFP KDA 1102MX2US0 NWZ2600324 CPY KDA 220VI 1102MX2CS0 1102MX4US0 Planned from the 1st NXH2600021 production KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Revised Issue 1) (Page.1/2) Service Bulletin Ref. No. 2MW-0003 (C164) <Date> October 17, 2012 Subject Firmware Upgrade (Upgrade Pack Ver. V2.00) Model FS-6530MFP, FS-6525MFP FS-6525MFP_FS-6530MFP_v.02.00.0010_(2012-05-21) l: This time, the description with (-->) was revised from the previous information. <Number of changes: 1> The accurate serial numbers were added. KDC’s Classification Entire Stock Rework In-Field modification by case In-Field modification at next visit No modification necessary Field Measures: Please upgrade the firmware when the phenomenon described below occurs. Topic The firmware was upgraded as follows. Content of Changes No. Item 1 Support for the Cloud connect Type Upgrade Pack Ver. MAIN MMI ENGINE LANGUAGE BR LANGUAGE CN LANGUAGE KR LANGUAGE TW BROWSER IO DP ESPECIAL Details ----------------- Program No. CTL MAIN MMI LAN Ver. Remarks 2MW_V2.00E 2MW_2F00.002.006 2MY_7000.001.113 2K3_1000.008.012 2MY_81BR.001.009 2MY_81CN.001.002 2MY_81KR.001.001 2MY_81TW.001.001 2M8_F000.001.002 2K3_1E00.001.010 3M8_9500.005.001 ES_SKIP.ON 002.006 001.113 008.012 001.009 001.002 001.001 001.001 001.002 001.010 005.001 New Upgrade New Upgrade New Upgrade For KDCN For KDKR For KDTW *1 *1 *1 ---------- For the KD sales companies, it is possible to download the firmware at the download center on the Service World. When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the latest version at the same time. *1: This firmware is not included in the upgrade pack. Please individually download it at the download center. KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Revised Issue 1) (Page.2/2) Service Bulletin Ref. No. 2MW-0003 (C164) <Date> October 17, 2012 (-->) Serial Nos. of the Affected Machines FS-6530MFP KDA 1102MW2US0 NWV2600090 UTAX 1102MW3UT0 L2F2600081 KDA (GSA) 1102MW2US1 L4S2800001 KDAU 1102MW3AS0 NWW2600023 KDA 220V 1102MW4US0 NXG2700001 KDID 1102MW3ND0 L2R2700016 KDBR 1102MW2BR0 NXL2600001 KDSG 1102MW3SG0 L2S2600001 KDE 1102MW3NL0 NWX2600377 KDTH 1102MW3TH0 L2T2900029 Olivetti 1102MW3LV0 L442900001 KDCN 1102MW3KS0 L2Q2800001 RYAD 1102MW3RY0 L7A2700001 KDTW 1102MWTTW0 L2U2900001 KDA 1102MX2US0 NWZ2600768 KDA 220V 1102MX4US0 NXH2500001 KDBR 1102MX2BR0 NXM2700001 KDE 1102MX3NL0 NX42601588 Olivetti 1102MX3LV0 L452500001 RYAD 1102MX3RY0 L6Y2700001 UTAX 1102MX3UT0 L2G2500355 KDAU 1102MX3AS0 KDSG 1102MX3SG0 KDTH 1102MX3TH0 KDID 1102MX3ND0 KDCN 1102MX3KS0 KDTW 1102MXTTW0 KDKR 1102MX3KR0 NX22500038 L282600001 L2Y2500001 L2X2600063 L2W2800001 L2Z2900001 L2V2800001 FS-6525MFP KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.1/5) Service Bulletin Ref. No. 2MW-0006 (C339) <Date>December 21, 2012 Firmware Upgrade --- Engine Firmware and PF Firmware Subject Model FS-6525MFP_FS-6530MFP_v.04.00.0010_(2012-12-20) FS-6025MFP_FS-6030MFP_v06.00.0030_(2012-07-04) FS-C8520MFP_FS-C8525MFP_v.04.00.0010_(2012_12_20) FS-C8020MFP_FS-C8025MFP_v06.00.0020_(2012-07-04) FS-6530MFP, FS-6525MFP, FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8525MFP, FS-C8520MFP, FS-C8025MFP, FS-C8020MFP, PF-470, PF-471 l: KDC’s Classification Entire Stock Rework In-Field modification at next visit In-Field modification by case No modification necessary Field Measure: Please upgrade the firmware when the phenomenon described below occurs. Serial Nos. of the Affected Machines: From the available timing in the December 2012 production Topic The engine firmware and the PF firmware were upgraded as follows. Content of changes 1. Measures against the wrong detection of the cassette. 2. Measures against the JAM0100 (for monochrome MFPs only) 3. Improvement for the cleaning failure in the intermediate transfer unit (for color MFPs only) * Upgrade Packs for the HyPAS models will be set up when the main firmware is upgraded next time. Please refer to the page 3 and following for the firmware version table. CTL Details No. Item Function improvement The message [Error occurred at cassette X] might be displayed if the 1 Measures against the wrong machine was left without operation after turning the main power ON. (The detection of the cassette message is displayed when the lift plate does not arrive at the detecting point within a certain time, and it can be reset by opening and closing of the cassette.) Therefore, this was corrected. [Cause] [Affected cassettes] The upper limit detection of the cassette lift plate may fail because of the Cassettes in the main unit, misalignment between the software and hardware detections due to slight PF-471, PF-470 change of voltage output from the waiting detection sensor. [Change] Engine firmware The change was made so that the lift plate can be detected and lifted up at PF-471/470 firmware the following timing only while the upper limit of the lift plate is conventionally always detected. - While feeding paper (same timing to turn the feeding clutch ON) - When the cassette is opened and closed - When the main power is turned OFF and ON - When the machine recovers from the sleep mode <Error indication (Sample)> KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.2/5) Service Bulletin Ref. No. 2MW-0006 (C339) <Date>December 21, 2012 No. Item Details 2 Measures against the JAM0100 If KYOcontrol is installed, JAM0100 might occur when outputting. Therefore, this was corrected. JAM0100: Secondary paper feed request time out 3 [Affected model] Monochrome MFPs only Specifications change Improvement for the cleaning failure in the intermediate transfer unit. [Affected model] Color MFPs only The following changes were made in order to improve the cleaning function after the use count and the timing to apply the cleaning voltage were reviewed. 1) The initial settings of the voltage for the intermediate transfer cleaning were changed. Also, the compensation function was added to reset the setting value when 20K is reached. U107 [Setting the voltage for the intermediate transfer cleaning] --> Belt(A) 25 ppm Display Before 01 02 03 04 05 06 Full Half 3/4 B/W Full B/W Half B/W 3/4 13 9 10 13 9 10 20 ppm Display Before 01 02 03 04 05 06 Full Half 3/4 B/W Full B/W Half B/W 3/4 10 9 9 10 9 9 → → After 20k or less 60 30 45 60 30 45 After Over 20k 35 20 30 35 20 30 After 20k or less 48 30 36 48 30 36 After Over 20k 28 20 24 28 20 24 The voltage control shifts to the value for over 20K although the value indicated on the panel at the maintenance mode U107 remains unchanged after the count exceeds 20K. (Related Service Bulletins: SB-2MY-0005-C240 and SB-2KZ-0031C258) 2) The timing to turn the brush motor ON is now 150msec later than the timing to turn the cleaning voltage ON since the cleaning voltage may not be output due to the friction electrical current generated by turning the cleaning voltage and the brush motor ON at the same time. KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) CTL (Page.3/5) Service Bulletin Ref. No. 2MW-0006 (C339) <Date>December 21, 2012 <FS-6530MFP, FS-6525MFP> Type Upgrade Pack Ver. MAIN MMI ENGINE LANGUAGE BR LANGUAGE CN LANGUAGE KR LANGUAGE TW BROWSER IO DP ESPECIAL Program No. Ver. Remarks (Note 1) 2MW_2F00.003.007 2MY_7000.003.005 2K3_1000.009.001 2MY_81BR.001.012 2MY_81CN.001.006 2MY_81KR.001.005 2MY_81TW.001.005 2M8_F000.001.002 2K3_1E00.001.010 3M8_9500.005.001 003.007 003.005 009.001 001.012 001.006 001.005 001.005 001.002 001.010 005.001 ES_SKIP.ON ---------- *2 ←New upgrade For KDCN *1 *2 For KDKR *1 *2 For KDTW *1 *2 (Note 1) The new upgrade pack will not be supplied due to this ENGINE firmware upgrade. It will be supplied with this ENGINE firmware when other firmware is upgraded later. *1: This firmware is not included in the upgrade pack. Please individually download it from the download center at the Service World. *2: Under the following NG firmware combination, the F245 system error appears if outputting the status page with the affected language set. Please use each firmware with the combination of the latest firmware version. NG combination: New MAIN firmware (003.007 or later) <-> Old LANGUAGE firmware (BR: Older than 001.012)) (CN: Older than 001.006) (KR/TW: Older than 001.005) <FS-6030MFP, FS-6025MFP, FS-6025MFP/B> Type Program No. Ver. Upgrade Pack Ver. 2K3_V6.01E 6.01 2K3_2F00.006.004 2K3_7000.005.016 2K3_1000.009.001 2K3_81BR.001.012 2K3_81KR.001.010 2K3_81CN.001.011 2K3_81TW.001.009 2K3_1E00.001.010 3M8_9500.005.001 006.004 005.016 009.001 001.012 001.010 001.011 001.009 001.010 005.001 ES_SKIP.ON ---------- MAIN MMI ENGINE LANGUAGE BR LANGUAGE KR LANGUAGE CN LANGUAGE TW IO DP ESPECIAL Remarks ←New upgrade For KDCN *1 For KDKR *1 For KDTW *1 *1: This firmware is not included in the upgrade pack. Please individually download it from the download center at the Service World. For the KD sales companies, it is possible to download the firmware at the download center on the Service World. When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the latest version at the same time. KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.4/5) Service Bulletin Ref. No. 2MW-0006 (C339) <Date>December 21, 2012 <FS-C8525MFP, FS-C8520MFP> Type Upgrade Pack Ver. Program No. Ver. Remarks (Note 1) MAIN 2MY_2F00.003.008 003.008 MMI ENGINE LANGUAGE BR LANGUAGE CN LANGUAGE KR LANGUAGE TW BROWSER IO IH LSU DP ESPECIAL 2MY_7000.003.005 2K0_1000.011.002 2MY_81BR.001.012 2MY_81CN.001.006 2MY_81KR.001.005 2MY_81TW.001.005 2M8_F000.001.002 2K0_1E00.001.020 2LC_1A00.002.001 2K0_1C00.002.002 3M8_9500.005.001 ES_SKIP.ON 003.005 011.002 001.012 001.006 001.005 001.005 001.002 001.020 002.001 002.002 005.001 ---------- *2 ←New upgrade For KDCN *1 *2 For KDKR *1 *2 For KDTW *1 *2 (Note 1) The new upgrade pack will not be supplied due to this ENGINE firmware upgrade. It will be supplied with this ENGINE firmware when other firmware is upgraded later. *1: This firmware is not included in the upgrade pack. Please individually download it from the download center at the Service World. *2: Under the following NG firmware combination, the F245 system error appears if outputting the status page with the affected language set. Please use each firmware with the combination of the latest firmware version. NG combination: New MAIN firmware (003.007 or later) <-> Old LANGUAGE firmware (BR: Older than 001.012)) (CN: Older than 001.006) (KR/TW: Older than 001.005) <FS-C8020MFP, FS-C8025MFP> Type Upgrade Pack Ver. MAIN MMI ENGINE LANGUAGE BR LANGUAGE KR LANGUAGE CN LANGUAGE TW IO IH LSU DP ESPECIAL Program No. Ver. 2KZ_V6.01E 6.01 2KZ_2F00.006.004 2KZ_7000.005.016 2K0_1000.011.002 2KZ_81BR.001.012 2KZ_81KR.001.010 2KZ_81CN.001.011 2KZ_81TW.001.009 2K0_1E00.001.020 2LC_1A00.002.001 2K0_1C00.002.002 3M8_9500.005.001 006.004 005.016 011.002 001.012 001.010 001.011 001.009 001.020 002.001 002.002 005.001 ES_SKIP.ON ---------- Remarks ←New upgrade For KDCN *1 For KDKR *1 For KDTW *1 *1: This firmware is not included in the upgrade pack. Please individually download it from the download center at the Service World. For the KD sales companies, it is possible to download the firmware at the download center on the Service World. When upgrading the firmware or replacing a board, please upgrade all kinds of the firmware (MAIN, ENGINE, MMI) to the latest version at the same time. KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.5/5) Service Bulletin Ref. No. 2MW-0006 (C339) <Date>December 21, 2012 < ENHANCEMENT FW> Type ENHANCE ENHANCE Pack Ver. Program No. 2K3EN_V1.2 Ver. 1.2 PF-471/PF-470 3NN_9000.002.001 002.001 DF-470 5JS_9200.003.002 003.002 AK-470 3NS_9B00.001.018 001.018 FAX System (U) 5JR_5500.B05.002 B05.002 Except KDCN FAX System (U) 5JR_5600.Z05.002 Z05.002 For KDCN ES_SKIP.ON ---------- ESPECIAL Remarks ←New upgrade KYOCERA Document Solutions Europe Technical Customer Service Division (TCSD) (Page.1/2) Service Bulletin Ref. No. 5JR-0002 (B104) <Date> April 14 2011 Subject Firmware Upgrade (BOOT/APL Ver.B02.001) Model FAX System (U) FS-6025MFP_FS-6030MFP_v02.00.0010_(2011-04-11) (Installation target models: FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8020MFP and FS-C8025MFP) Topic The firmware was upgraded as follows. Content of Changes No. Item 1 Improvement the connection between the controller board and FAX board Details There was not enough margin to detect the connection between the controller board and FAX board and in case that the condition got worse depending on the variation of the resistance values on the FAX board, system error *CF14A or CF378 might rarely appear. Therefore, the following change was made. [Change] The register setting which is affected by the resistance value on the FAX board was changed in order to improve the margin. CTL Ver. 541776 FAX *CF14A/CF378: The error indicated when communication between boards is disconnected <FS-6030MFP, FS-6025MFP, FS-6025MFP/B> Type Program No. Upgrade Pack Ver. 2K3_V1.04E MAIN 2K3_2F00.001.504 MMI 2K3_7000.001.500 ENGINE 2K3_1000.004.002 LANGUAGE BR 2K3_81BR.001.004 LANGUAGE KR 2K3_81KR.001.002 LANGUAGE CN 2K3_81CN001.003 IO 2K3_1E00.001.010 DP 3M8_9500.003.001 FAX BOOT/APL 5JR_5500.B02.001 ESPECIAL ES_SKIP.ON Ver. 1.04 001.504 001.500 004.002 001.004 001.002 001.003 001.010 003.001 B02.001 ---------- Remarks <--New Upgrade For Brazilian Portuguese For KMKR * For KTST * BOOT(B02.001), APL(B02.001) <--New Upgrade <FS-C8020MFP, FS-C8025MFP> Type Program No. Ver. Remarks Upgrade Pack Ver. 2KZ_V1.02E 1.02 <--New Upgrade MAIN 2KZ_2F00.001.504 001.504 MMI 2KZ_7000.001.504 001.504 ENGINE 2K0_1000.002.002 002.002 LANGUAGE BR 2KZ_81BR.001.006 001.006 For Brazilian Portuguese LANGUAGE KR 2KZ_81KR.001.003 001.003 For KMKR * LANGUAGE CN 2KZ_81CN.001.003 001.003 For KTST * IO 2K0_1E00.001.020 001.020 IH 2LC_1A00.001.013 001.013 LSU 2K0_1C00.001.012 001.012 DP 3M8_9500.003.001 003.001 FAX BOOT/APL 5JR_5500.B02.001 B02.001 BOOT(B02.001), APL(B02.001) <--New Upgrade ESPECIAL ES_SKIP.ON ---------For the KM sales companies, it is possible to download the firmware at the download center on the ESDC.net. When upgrading the firmware or replacing a board, please upgrade each kind of the firmware to the latest version at the same time. *: This firmware is not included in the upgrade pack. Please individually download it from the download center. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.2/2) Service Bulletin Ref. No. 5JR-0002 (B104) <Date> April 14 2011 KMC’s Classification Field Measure: Entire Stock Rework In-Field modification by case No particular problem is expected. In-Field modification at next visit No modification necessary Serial Nos. of the Affected Machines: Planned from the March 2011* production * The above is the plan at the present moment. Please note that this information is subject to change. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.1/1) Service Bulletin Ref. No. 5JV-0002 (D092) <Date> May 15, 2013 Subject Model New CE Label to Comply with RoHS2 --- European Specs (KDE, UTAX/TA and Olivetti Specs.) only l: IB-23, IB-50, IB-51 Affected models: IB-23 IB-50 IB-51 FS-1370DN, FS-C2026MFP, FS-C2126MFP FS-2020D, FS-3920DN, FS-4020DN, FS-6970DN, FS-1350DN, FS-C2026MFP+, FS-C2126MFP+ FS-C8025MFP, FS-C8020MFP, TASKalfa 2550ci FS-6030MFP, FS-6025MFP, FS-6025MFP/B TASKalfa 5550ci/4550ci/3550ci/3050ci/7550ci/6550ci/8000i/6500i/5500i/4500i/3500i FS-4300DN, FS-4200DN, FS-4100DN FS-2100DN, FS-2100D KDC's Classification Field Measure: Entire Stock Rework In-Field modification by case No particular problem is expected. In-Field modification at next visit No modification necessary Serial Nos. of the Affected Machines: ---------- Topic The label showing the CE marking and the company name was added to the individual case in order to comply with the RoHS2. <IB-23> <IB-51> <IB-50> [New CE marking labels] (For KDE) (For UTAX/TA) ---IB-50, IB-51 only (For Olivetti) KYOCERA Document Solutions Europe Customer Services & Support Division (CSSD) (Page.1/2) Service Bulletin Ref. No. 5JV-0003 (D103) <Date> June 5, 2013 Firmware Upgrade (Ver.2.1.0) Subject ib50_v210f_c2.zip ib51_v210f_c2.zip Model IB-50, IB-51 l: Affected models: IB-50: FS-C8025MFP, FS-C8020MFP, TASKalfa 2550ci, FS-C8650DN, FS-C8600DN, FS-6030MFP, FS-6025MFP, FS6025MFP/B, FS-C8525MFP, FS-C8520MFP, FS-6530MFP, FS-6525MFP, FS-C2526MFP/C2626MFP, TASKalfa 5550ci/4550ci/3550ci/3050ci/7550ci/6550ci/8000i/6500i/5500i/4500i/3500i IB-51: FS-4100DN, FS-4200DN, FS-4300DN, FS-2100D, FS-2100DN, FS-C8650DN, FS-C8600DN, TASKalfa 5550ci/4550ci/3550ci/3050ci//5500i/4500i/3500i KDC’s Classification Field Measure: Entire Stock Rework In-Field modification by case Please see below. In-Field modification at next visit No modification necessary Serial Nos. of the Affected Machines: Please distinguish the new item from the old one by checking the label since no serial number is applied. Topic The firmware was upgraded to support the Step2 functions and the new model. Firmware version: 2.1.0 Content of Changes 1. Support of the Step2 functions (main changes)････[IB-50] - Scan to function (Scanner) - COMMAND CENTER support (CCRX link) - Network authentication - Panel set, etc. (Please refer to the next page.) 2. New model support････[IB-50*/IB-51] - TASKalfa 5550ci/4550ci/3550ci/3050ci/5500i/4500i/3500i (The main firmware should be also upgraded. Please refer to the service bulletin SB-2LC-0116-D089. FW PackV5.00) * Only printer function is supported on TASKalfa 7550ci/6550ci/8000i/6500i. - Next generation models of the above VER 2.1.0 marked Master box distinction Distinction label added Marked VER 2.1.0 Distinction label added Individual box distinction *The same label is applied to the B-51 for distinction. Version Remarks 1 IB50 firmware V2.1.0 New Upgrade 2 IB51 firmware IB Version-up Tool V2.1.0 New Upgrade 3 IBVERUP v302 For the KD sales companies, it is possible to download the firmware at the download center on the Service World. KYOCERA Document Solutions Europe Customer Services & Support Division (CSSD) (Page.2/2) Service Bulletin Ref. No. 5JV-0003 (D103) <Date> June 5, 2013 Supported Functions Alphard2 TASKalfa 5501i/4501i/3501i 8001i/6501i 5551ci/4551ci 3551ci/3051ci 7551ci/6551ci IB-50 VER 2.1.0 IB-51 VER 2.1.0 Printer CCRX link Scanner NW authen. Panel set Printer CCRX link Scanner NW authen. Panel set YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES YES Gemini-HyPAS FS-C2526MFP FS-C2626MFP IB-50 VER 2.1.0 IB-51 VER 2.1.0 Printer CCRX link Scanner NW authen. Panel set Printer CCRX link Scanner NW authen. Panel set YES - Zeus1 TASKalfa 8000i/6500i IB-50 VER 2.1.0 IB-51 VER 2.1.0 Printer CCRX link Scanner NW authen, Panel set Printer CCRX link Scanner NW authen, Panel set YES - Venus1 TASKalfa 5550ci/4550ci 3550ci/3050ci Matsuri-HyPAS FS-6530MFP FS-6525MFP YES - Mercury1 TASKalfa 7500ci/6500ci YES - Gaia1 TASKalfa 5500i/4500i/3500i YES YES YES YES YES YES YES YES YES YES Hanabi-HyPAS FS-C8525MFP FS-C8520MFP YES - Matsuri FS-6030MFP FS-6025MFP YES - Venus Printer FS-C8650DN FS-C8600DN YES YES YES YES YES YES YES YES 6th Printer FS-4100DN FS-4200DN FS-4300DN FS-2100D FS-2100DN YES YES YES YES YES YES YES YES Jupiter TASKalfa2550ci YES - Hanabi FS-C8025MFP FS-C8020MFP YES - KYOCERA Document Solutions Europe Customer Services & Support Division (CSSD) YES: Supported - : Not supported Main functions implemented in Ver.2.1.0: -CCRX link -Scanner -NW Authen. -Panel set (Revised Issue 1) (Page.1/1) Service Bulletin Ref. No. COM-0215 (B039) <Date> August 3, 2011 Subject Model Upgrade of the CD/DVE-ROM for KME --- For KME only TASKalfa420i, TASKalfa520i, FS-6025MFP, FS-6025MFP/B, FS-6030MFP This time, the description with (-->) was revised from the previous information. <Number of changes: 1> The Serial Numbers of the Affected Machine were added. Topic The CD/DVE-ROM for KME was upgraded as follows. Content of Changes TASKalfa420i, TASKalfa520i - The CD/DVD-ROM was upgraded. ----- Product Library Ver.2.1 FS-6025MFP, FS-6025MFP/B and FS-6030MFP - The DVD which was locally bundled at KME before is now bundled at the production line. ----- Product Library Ver.1.1 KMC’s Classification Field Measure: Entire Stock Rework In-Field modification by case No particular problem is expected. In-Field modification at next visit No modification necessary Serial Nos. of the Affected Machines: TASKalfa420i, TASKalfa520i : Currently no production FS-6025MFP, FS-6025MFP/B and FS-6030MFP: Please see below. (-->) FS--6030MFP 1102K33NL0 Q6R1100644 FS-6025MFP 1102L33NL0 N691201593 *1 FS-6025MFP/B 1102L33NL1 N771100417 From Next Production KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Revised Issue 1) (Page.1/1) Service Bulletin Ref. No. COM-0223 (B076) <Date> Subject August 3, 2011 Upgrade of the DVD-ROM for KME FS-C8020MFP, FS-C8025MFP, FS-6030MFP, FS-6025MFP, TASKalfa500ci, TASKalfa400ci, TASKalfa300ci, TASKalfa250ci Model This time, the description with (-->) was revised from the previous information. <Number of changes: 1> The Serial Numbers of the affected machines were added. Topic The DVD-ROM for KME was upgraded accompanied by the change of the KMC standard CD-ROM. Model New Version* 1 FS-C8020MFP, FS-C8025MFP Ver.1.1 2 FS-6030MFP, FS-6025MFP, FS-6025MFP/B Ver.1.2 3 TASKalfa500ci, TASKalfa400ci, TASKalfa300ci, TASKalfa250ci Ver.4.0 * The new version is same as the one for KMC. KMC’s Classification Entire Stock Rework In-Field modification by case Field Measure: No particular problem is expected. In-Field modification at next visit No modification necessary Serial Nos. of the Affected Machines: Please refer to the table below. (-->) Serial Nos. of the Affected Machines FS-C8025MFP 1102K03NL0 Q731301257 *1 FS-C8020MFP 1102KZ3NL0 Q6Y1301455 FS-6030MFP 1102K33NL0 Q6R1502480 FS-6025MFP/B 1102L33NL0 N691506583 TASKalfa500ci 1102H73NL1 QHW1603461 TASKalfa400ci 1102JV3NL0 *1 No production KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) TASKalfa300ci 1102JX3NL0 *1 TASKalfa250ci 1102JZ3NL0 QJK1638212 (Page.1/1) Service Bulletin Ref. No. COM-0238 (B206) <Date> July 11, 2011 Subject CD-ROM Upgrade FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8020MFP, Model FS-C8025MFP Topic The CD-ROM (Document Library) was upgraded as follows. FS-6030MFP, FS-6025MFP and FS-6025MFP/B KM Ver.1.4 / UTAX/TA Ver.1.2 FS-C8020MFP and FS-C8025MFP KM Ver.1.3 / UTAX/TA Ver.1.2 Content of Changes No. Item 1 Ver. Details Revision of the Operation For the color machines: - The troubleshooting was added after the developer refresh menu was added.･･ Guide A - The illustration for the toner container replacement was changed.･･B-1/B-2 Common content: - The illustration for the waste toner box replacement was changed.･･C - A note when refilling the staples was added. ･･D Color 1.3/1.2 B/W 1.4/1.2 A: The description how to execute the developer refresh (DEV-CLN) was added in case of image failures such as faint print and partially faint image or blurred image at intervals. B-1: Box added Old C: B-2 Toner container added New D: The description below was added as a note when taking out the staple cartridge holder. Check that the cartridge holder is back to the original position and open the staple cover to take out the cartridge holder. KMC’s Classification Entire Stock Rework In-Field modification by case Field Measure: No particular problem is expected. In-Field modification at next visit No modification necessary Serial Nos. of the Affected Machines: After using up the old stock KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.1/1) Service Bulletin Ref. No. COM-0246 (B255) <Date> August 10, 2011 Subject Disuse of the PaperPort (CD-ROM) Model (Please see below) Affected products: FS-6030MFP, FS-C8020MFP, FS-C8025MFP, FS-6025MFP, FS-6025MFP/B, TASKalfa 500ci, TASKalfa 400ci, TASKalfa 300ci, TASKalfa 250ci, KM-2560, KM-3060, TASKalfa300i, TASKalfa 221, TASKalfa 181, TASKalfa 220, TASKalfa 180, TASKalfa 420i, TASKalfa 520i , KM-4050, Scan System (F), Scan System (H) FS-C2026MFP, FS-C2126MFP, FS-3040MFP, FS-3140MFP, FS-1028MFP, FS-1128MFP, FS-1018MFP, FS-1118MFP Topic The PaperPort (CD-ROM) for all models listed above is now disused where it was bundled. Background The PaperPort is an entry-level document management tool which was bundled in order to promote usage of the scanning function. However, it has turned to be difficult to fulfill today’s high-level customer requirements for the document management. Therefore, it has been decided that the PaperPort should be disused. KMC’s Classification Entire Stock Rework In-Field modification by case Field Measure: No particular problem is expected. In-Field modification at next visit No modification necessary Serial Nos. of the Affected Machines: Planned from the July 2011 production* *The above is the plan at the present moment. Please note that this information is subject to change. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.1/6) Service Bulletin Ref. No. PCI-0295 (B204) [Parts Change Information <Date> June 22, 2011 Subject Part Change information TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci, TASKalfa5500i, TASKalfa4500i, TASKalfa3500i, TASKalfa8000i, TASKalfa6500i, FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-C8025MFP, Model FS-C8020MFP, TASKalfa550c, TASKalfa650c, TASKalfa750c, TASKalfa180, TASKalfa220, TASKalfa181, TASKalfa221, KM-1620, KM-2020, KM-1650, KM-2050, KM-2550, KM-1635, KM-2035, KM-2530, KM-3530, KM-4030, FS-9100DN, FS-9500DN, PF-410, PF-420 Affected models: PF-410 KM-1620/2020/1650/2050/2550/1635/2035/1635CHN/2035CHN/1648 PF-420 TASKalfa180/220/181/221 Topic The following parts were changed. P2 <Common use of the part> TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci P2 <Common use of the part> TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci P3 <Common use of the part> TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci P3 <Change from the first mass production> TASKalfa5500i, TASKalfa4500i, TASKalfa3500i P4 <Change from the first mass production> TASKalfa5500i, TASKalfa4500i, TASKalfa3500i P4 <Part number of the filter in the inner unit> TASKalfa5500i, TASKalfa4500i, TASKalfa3500i, TASKalfa8000i, TASKalfa6500i P4 <Change from the first mass production> TASKalfa8000i, TASKalfa6500i P5 <Common use of the part> TASKalfa8000i, TASKalfa6500i P5 <Part number information (SENSOR ORIGINAL)> FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8025MFP, FS-C8020MFP P6 <Part number information (RADF)> TASKalfa550c, TASKalfa650c, TASKalfa750c KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.2/6) Service Bulletin Ref. No. PCI-0295 (B204) [Parts Change Information <Date> June 22, 2011 P6 <Common use of the part> TASKalfa180, TASKalfa220, TASKalfa181, TASKalfa221, KM-1620, KM-2020, KM-1650, KM-2050, KM-2550, KM-1635, KM-2035, KM-2530, KM-3530, KM-4030, FS-9100DN, FS-9500DN, PF-410, PF-420 <Common use of the part After using up the old stock> TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci The following part (No.1) was changed for common use with other models. Duct added for cooling air No.1 No. Old Part No. New Part No. 1 302LC04220 2LC04220 302LF04071 2LF04071 Com patibility Old New Old New Q’ty Description COVER REAR UPPER 1 1 O Remarks O <Common use of the part After using up the old stock> TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci, TASKalfa7550ci, TASKalfa6550ci 1) Names of the LK unit were changed as follows. <LK name change (Parts list)> Affected Models Fig. Ref. TASKalfa5550ci/4550ci/3550ci (Colro/BK) 11 6 TASKalfa3050ci (Color/BK) 11 6 TASKalfa7550ci (Color) /6550ci (Color/BK) 16 6 TASKlafa7550ci (BK) 16 7 Part No. 302LC93061 2LC93061 302LK93050 2LK93050 302LC93061 2LC93061 302K993190 2K993190 Old Part Name New Part Name Remarks LK-8505 LK-8705 LK-8305 LK-8305 LK-8505 LK-8705 Changed LK-8705 LK-8706 Changed KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) Changed (Page.3/6) Service Bulletin Ref. No. PCI-0295 (B204) [Parts Change Information <Date> June 22, 2011 2) The following part number was changed for common use between TASKalfa7550ci and 6550ci. Com patibility Old New Old New Q’ty No. Old Part No. New Part No. 1 302LC93060 2LC93060 302LC93061 2LC93061 LK-8705 4 4 O O 2 302LC9K060 2LC9K060 302LC9K061 2LC9K061 LK-8705(KR) 4 4 O O *1: Description Remarks *1 Old name: LK-8505 *1 (For KMKR) Affected models: TASKalfa5550ci/4550ci/3550ci, TASKalfa7550ci(Color LK)/6550ci(Color/Bk LK) Please use the new parts for the TASKalfa7550ci/6550ci. <Common use of the part After using up the old stock> TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci The following part (No.1) was changed for common use with other models. No. Old Part No. New Part No. 1 302LC93170 2LC93170 302K993060 2K993060 Description MC-8705 Com patibility Old New Old New Q’ty 4 4 O Remarks O <Change from the first mass production From the first mass production> TASKalfa5500i, TASKalfa4500i, TASKalfa3500i The following parts were changed since the first mass production. FIG. 17 Exit Section No.2No.1 Com patibility Old New Old New Q’ty No. Old Part No. New Part No. 1 ---------- 302LH94290 2LH94290 PARTS ROLLER EXIT SP - 1 - O 2 302LC94350 2LC94350 302LC94350 2LC94350 PARTS ROLLER EXIT SP 2 1 X - Description KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) Remarks 1 of 2 was changed to No.1 (Page.4/6) Service Bulletin Ref. No. PCI-0295 (B204) [Parts Change Information <Date> June 22, 2011 <Change from the first mass production From the first mass production> TASKalfa5500i, TASKalfa4500i, TASKalfa3500i The following parts were changed since the first mass production. No. 1 2 Old Part No. New Part No. 302LK93070 2LK93070 302LK9K070 2LK9K070 302LH93070 2LH93070 302LH9K070 2LH9K070 Description Com patibility Old New Old New Q’ty PARTS STORAGE DEVICE SP 1 1 X O PARTS STORAGE DEVICE SP(KR) 1 1 X O Remarks KMKR spec <Part number of the filter in the inner unit> TASKalfa5500i, TASKalfa4500i, TASKalfa3500i, TASKalfa8000i, TASKalfa6500i A part number was set up for the filter attached to the inner unit. The part is supplied with the cover attached. No2 No. Old Part No. 1 ------- 2 ------- Inner unit New Part No. 302LF94310 2LF94310 302LF94320 2LF94320 Description No1 Com patibility Old New Old New Q’ty PARTS FILTER DRUM SP - 1 - O PARTS FILTER DLP SP - 1 - O Remarks <Change from the first mass production From the first mass production> TASKalfa8000i, TASKalfa6500i The following parts were changed since the first mass production. Com patibility Old New Old New Q’ty No. Old Part No. New Part No. 1 2BC06510 28107310 BUSH 8 6 6 X O 2 3CY07080 302K324450 2K324450 BUSH 6 * * X O Description *All Qty. to be used KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) Remarks (Page.5/6) Service Bulletin Ref. No. PCI-0295 (B204) [Parts Change Information <Date> June 22, 2011 <Common use of the part From May 2011 production> TASKalfa8000i, TASKalfa6500i The exit roller was changed for common use with other models. FIG. 22 Exit Section No.2No.1 Com patibility Old New Old New Q’ty No. Old Part No. New Part No. 1 ---------- 302K994A40 2K994A40 PARTS ROLLER EXIT B SP - 1 - O 2 302K994910 2K994910 302K994910 2K994910 PARTS ROLLER EXIT SP 2 1 O - Description Remarks 1 of 2 was changed to No.1 <Part number information (SENSOR ORIGINAL)> FS-6030MFP, FS-6025MFP, FS-6025MFP/B, FS-C8025MFP, FS-C8020MFP The following part was registered as a service part. No.1 PART ISU No. Old Part No. New Part No. 1 ---------- 302H044110 2H044110 Description SENSOR ORIGINAL Com patibility Old New Old New Q’ty - KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) 1 - O Remarks (Page.6/6) Service Bulletin Ref. No. PCI-0295 (B204) [Parts Change Information <Date> June 22, 2011 <Part number information (RADF)> TASKalfa550c, TASKalfa650c, TASKalfa750c The part number was set up for the following part. <Detail view for location of LEVER: LEV-READ-IN (No.1)> FIG. 77 RADF-FEED-6-ASM No.1 No.1 No. Old Part No. New Part No. 1 ---------- 305JN72R90 5JN72R90 Description LEVER:LEV-READ-IN Com patibility Old New Old New Q’ty - 2 - Remarks O <Common use of the part After using up the old stock> TASKalfa180, TASKalfa220, TASKalfa181, TASKalfa221, KM-1620, KM-2020, KM-1650, KM-2050,KM-2550, KM-1635, KM-2035, KM-1635CHN, KM-2035CHN, KM-1648, KM-2530/2531, KM-3530/3531, KM-4030/4031, FS-9100DN, FS-9500DN, PF-410, PF-420 The pick-up roller (No.1) was changed as follows due to the difficulty with material procurement. <PULLEY FEED A (No.1)> Material: (Old) MUPS-2 (New) EPDM No. Old Part No. New Part No. 1 2AR07240 2BJ06010 Description PULLEY FEED A Com patibility Old New Old New Q’ty * *All qty. to be used for each model KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) * O O Remarks (Page.1/11) Service Bulletin Ref. No. [Parts Change Information] PCI-0298 (B248) <Date> August 19, 2011 Subject Part Change information TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci, TASKalfa5500i, TASKalfa4500i, TASKalfa3500ci, TASKalfa8000i, TASKalfa6500i, TASKalfa7550ci, TASKalfa6550ci, FS-6025MFP, Model FS-6025MFP/B, FS-6030MFP, FS-C8025MFP, FS-C8020MFP, TASKalfa180, TASKalfa220, TASKalfa181, TASKalfa221, TASKalfa550c, TASKalfa650c, TASKalfa750c, TASKalfa2420w, TASKalfa4820w, DP-750/DP-750(B), DP-760/DP-760(B), DP-770,DP-771, PF-730, PF-780, BF-730 Affected models: PF-730 TASKalfa5550ci/4550ci/3550ci/3050ci, TASKalfa5500i/4500i/3500i, TASKalfa8000i/6500i, TASKalfa7550ci/6550ci PF-780 TASKalfa5550ci/4550ci, TASKalfa8000i/6500i, TASKalfa7550ci/6550ci DP-750/DP-760 TASKalfa500ci/400ci/300ci/250ci DP-750(B)/DP-760(B) TASKalfa500ci/400ci/600ci/250ci, TASKalfa552ci, TASKalfa420i/520i DP-770 TASKalfa5550ci/4550ci/3550ci/3050ci, TASKalfa5500i/4500i/3500i DP-771 TASKalfa5550ci/4550ci/3550ci/3050ci, TASKalfa5500i/4500i/3500i BF-730 DF-790 (Main unit: TASKalfa5550ci/4550ci/3550ci/3050ci,TASKalfa5500i/4500i/3500i,TASKalfa8000i/6500i,TASKalfa7550ci/6550ci) Topic The following parts were changed. P2 <Change since the first production> TASKalfa7550ci, TASKalfa6550ci P3 <Part number registration of the glass table part> TASKalfa8000i, TASKalfa6500i, TASKalfa7550ci, TASKalfa6550ci P3 <Change since the first production> TASKalfa8000i, TASKalfa6500i, TASKalfa7550ci, TASKalfa6550ci P3 <(DP section) Change of the SPONGE ORIGINAL MAT A> TASKalfa7550ci, TASKalfa6550ci, TASKalfa8000i, TASKalfa6500i, DP-750/DP-750(B), DP-760/DP-760(B), DP-770, DP-771 P4 <(Olivetti specs.) Change of the Emblem> TASKalfa8000i, TASKalfa6500i, FS-6030MFP, FS-6025MFP, FS-C8025MFP, FS-C8020MFP P4 <Correction of the Parts List> TASKalfa5500i, TASKalfa4500i, TASKalfa3500i P5 <Improvement of the toner installation operability> FS-C8025MFP, FS-C8020MFP KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.2/11) Service Bulletin Ref. No. [Parts Change Information] P5 PCI-0298 (B248) <Date> August 19, 2011 <Improvement of the assembly process> TASKalfa550c, TASKalfa650c, TASKalfa750c P6 <Improvement of the assembly process> TASKalfa550c, TASKalfa650c, TASKalfa750c P7 <(PF-800) Improvement of the LCF rear side latch> TASKalfa550c, TASKalfa650c, TASKalfa750c P7 <Part number information> TASKalfa550c, TASKalfa650c, TASKalfa750c P8 <(DF-800/810) Correction of the Parts List> TASKalfa550c, TASKalfa650c, TASKalfa750c P8 <Common use of part> TASKalfa4820w P8 <Part number information> TASKalfa2420w, TASKalfa4820w P9 <Part number registration of the ARM PAPER EJECT HOLDER> BF-730 P10 <Change of the waste toner bottle cap> TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci,TASKalfa5500i, TASKalfa4500i, TASKalfa3500i P11 <Correction of the parts list> TASKalfa180, TASKalfa220, TASKalfa181, TASKalfa221 <Change since the first production> TASKalfa7550ci, TASKalfa6550ci The following parts were changed since the first production. No. 1 2 Old Part No. New Part No. 302K994110 2K994110 302LC94180 2LC94180 302K994B00 2K994B00 302K994B10 2K994B10 Description Com patibi lity Old New Old New Q’ty PARTS CLN WT UNIT(M) SP 1 1 X O PARTS CLN WT MOTOR ASSY (M) SP 1 1 X O KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) Remarks (Page.3/11) Service Bulletin PCI-0298 (B248) Ref. No. [Parts Change Information] <Date> August 19, 2011 <Part number registration of the glass table part> TASKalfa8000i, TASKalfa6500i, TASKalfa7550ci, TASKalfa6550ci The part number of the glass table assembly was registered. No.1 No.1 bottom view Machine front side No. Old Part No. 1 -------302K904031 2K904031 302K904520 2K904520 302LC04340 2LC04340 2 3 4 New Part No. 302K994A70 2K994A70 302K904031 2K904031 302K904520 2K904520 302LC04340 2LC04340 Description Com patibi lity Old New Old New Q’ty Remarks PARTS GLASS TABLE ASSY SP - 1 - O Newly registered +COVER FRONT TOP 1 1 - - *1 +COVER GLASS TABLE 1 1 - - *1 +COVER ISU LEFT SUB 1 1 - - *1 *1: Listed in the Parts List <Change since the first production Since the first production> TASKalfa8000i, TASKalfa6500i, TASKalfa7550ci, TASKalfa6550ci The following part was changed since the first production. No. Old Part No. New Part No. 1 302K994310 2K994310 302K994A80 2K994A80 Description PARTS MOTOR HB MID SP Com patibi lity Old New Old New Q’ty 1 1 X Remarks O <(DP section) Change of the SPONGE ORIGINAL MAT A From available timing in June 2011 production> TASKalfa7550ci, TASKalfa6550ci, TASKalfa8000i, TASKalfa6500i, DP-750/DP-750(B), DP-760/DP-760(B), DP-770, DP-771 The following part was changed in order to strengthen the sponge applied between the DP original mat and the hook & loop fastener. ・Material: (Old) F-2G (New) RL-150FR ・Thickness: (Old) 3 mm (New) 2.5 mm KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.4/11) Service Bulletin Ref. No. [Parts Change Information] No. Old Part No. New Part No. 1 303J902091 3J902091 303M802320 3M802320 PCI-0298 (B248) <Date> August 19, 2011 Com patibi lity Old New Old New Q’ty Description SPONGE ORIGINAL MAT A 1 1 O Remarks O <(Olivetti specs.) Change of the emblem Planned from available timing in July 2011 production> TASKalfa8000i,TASKalfa6500i,FS-6030MFP,FS-6025MFP,FS-C8025MFP, FS-C8020MFP The color of the emblem applied to the front cover was changed as follows. <Emblem> (The illustration below is for the TASKalfa6500i.) (Old) (New) PANTONE COOL GRAY 10c No. 1 2 Old Part No. New Part No. 302LG61020 2LG61020 302LF61020 2LF61020 302LG61020 2LG61020 302LF61020 2LF61020 PANTONE COOL GRAY 11c Compatibi lity New Old New Q’ty Description Old SHEET EMBLEM 6500(LV) 1 1 O O SHEET EMBLEM 8000(LV) 1 1 O O Remarks *1 TASKalfa6500i *1 TASKalfa8000i *1: The part number remains unchanged. <Correction of the Parts List> TASKalfa5500i, TASKalfa4500i, TASKalfa3500i The part name listed in the Parts List was corrected as follows. Fig. Ref. 11 12 [Wrong] Part No. 302LG93010 2LG93010 Description LK-6706 [Correct] Part No. 302LG93010 2LG93010 KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) Description LK-6705 (Page.5/11) Service Bulletin Ref. No. PCI-0298 (B248) [Parts Change Information] <Date> August 19, 2011 <Improvement of the toner installation operability After using up the old stock> FS-C8025MFP, FS-C8020MFP The illustration on the label applied to the front cover and the one in the leaflet bundled in the toner kit were changed as follows in order to improve the installation ability of the toner. <Change of the toner kit leaflet> (Old) (New) (Old) <Change of the front cover label> (New) Front cover (302KZ9401-/302KZ9406-/302KZ9402-/302K09436-) <Improvement of the assembly process After using up the old stock> TASKalfa550c, TASKalfa650c, TASKalfa750c The following part (No.1) was changed in order to improve the assembly process. No. Old Part No. New Part No. 1 305JN70XY0 5JN70XY0 305JN72GU0 5JN72GU0 Description BUSH-6-NU4 Com patibi lity Old New Old New Q’ty * *The qty. to be used is for one model. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) * O O Remarks (Page.6/11) Service Bulletin Ref. No. PCI-0298 (B248) [Parts Change Information] <Date> August 19, 2011 <Assembly process improvement From available timing in March 2011 production> TASKalfa550c, TASKalfa650c, TASKalfa750c The machine front side bearing (No.1) of two bearings at the both ends of the transfer roller was changed in order to improve the assembly process. <Change of the bushing> (No.2) (No.1) 11 mm 13 mm Material: Conductive polyacetal Color: Black Grease: Apply FIG. 30 TRANSFER-BELT-1 Material: POM Color: White Grease: Not required FIG. 31 TRANSFER-BELT-2 No.2No.1 Com patibi lity Old New Old New Q’ty No. Old Part No. New Part No. 1 ---------- 305JN72RM0 5JN72RM0 BUSH-TR1-TBU - 2 - O 2 305JN70170 5JN70170 305JN70170 5JN70170 HOLDER:HLDR-TR-ROLL 4 2 O - Description KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) Remarks Two of them were changed to No.1. (Page.7/11) Service Bulletin Ref. No. PCI-0298 (B248) [Parts Change Information] <Date> August 19, 2011 <(PF-800) Improvement of the LCF rear side latch After using up the old stock> TASKalfa550c, TASKalfa650c, TASKalfa750c The PF-800’s rear side latch might very rarely come off from the machine when the upper part of the front cover was strongly pressed by hand while fully pulling the tray unit out. Therefore, the tension of the spring was X increased in order to improve the margin. Release button Rear side hook (view from X) Hook coming off Front side hook (No.2 Spring) --- No change No. Old Part No. 1 ------------ 2 305JN703E0 5JN703E0 New Part No. 305JN72RP0 5JN72RP0 305JN703E0 5JN703E0 Spring change (No.2: Silver →No.1: Black) Description Com patibi lity Old New Old New Q’ty Remarks SPRING:SPG-E-7R5XR8X42R2 - 1 - O Machine rear Spring (Black) SPRING:SPE-LOCK 2 1 O - *1 (Silver) *1: (Old) Used for machine front/rear hooks (New) Used for the machine front hook only; changed to No.1 for the machine rear side <Part number information> TASKalfa550c, TASKalfa650c, TASKalfa750c The below is the new part number of the part in the Parts List illustration. (The part number only was already listed in the No.16 of Fig.91 HARNESS-DRV_ADU in the Parts List.) FIG. 45 REAR-FRAME-1-ASM No.1 KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.8/11) Service Bulletin Ref. No. [Parts Change Information] No. Old Part No. New Part No. 1 ---------- 305JN72C00 5JN72C00 PCI-0298 (B248) <Date> August 19, 2011 Com patibi lity Old New Old New Q’ty Description WIRE HARNESS:HRNS-RLY-430 - 1 - Remarks O <(DF-800/810) Correction of the Parts List> TASKalfa550c, TASKalfa650c, TASKalfa750c The part name in the Parts List was changed as follows. Fig. Ref. 1 1 [Wrong] Part No. [Correct] Part No. Description 305JN70SX0 5JN70SX0 Description 305JN70SX0 5JN70SX0 COVER-FRT-EPU-434T HANDLE:HNDL-JCT-PIT <Common use of the part After using up the old stock> TASKalfa4820w The following part (No.1) was changed for common use. No. Old Part No. New Part No. 1 305H675880 5H675880 305J071320 5J071320 Description PLATE GRID Com patibi lity Old New Old New Q’ty 1 <Part number information> TASKalfa2420w, TASKalfa4820w The part number of the CPU (No.1) was registered. Also, the washer for the eject unit was corrected as follows. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) 1 O O Remarks (Page.9/11) Service Bulletin Ref. No. [Parts Change Information] PCI-0298 (B248) <Date> FIG. 1 ASSEMBLY LOCATION 1 ---Affected model TASKalfa2420w, TASKalfa4820w August 19, 2011 FIG. 24 PAPER EXIT ASSY 1 (Inside) ----Affected model TASKalfa4820w No.1 No.2 <TASKalfa2420w> [120/230V]CONTROLLER ASSY: IPS DC1 CONTROLLER (305JZ7004-) <TASKalfa4820w> [120V] CONTROLLER ASSY: IPS DC1 CONTROLLER (305JZ7004-) [230V] PARTS CONTROLLER ASSY EU SP (305JZ9401-) No. Old Part No. 1 ---------- 2 305JZ70290 5JZ70290 New Part No. Old 305J071300 5J071300 305H678150 5H678150 Compatibi lity New Old New Q’ty Description Remarks CPU: CELERON2.0G - 1 - O TASKalfa2420w TASKalfa4820w WASHER SPECIAL 2 2 X O TASKalfa4820w <Part number registration of the ARM PAPER EJECT HOLDER> BF-730 The part number was registered to the assembly and the individual part for the ARM PAPER EJECT HOLDER. 303J128300 FILM EJECT PAPER HOLDER 303J128280 PAD EJECT PAPER HOLDER 303J128251 SHAFT EXIT PAPER HOLDER 303J128290 COVER EJECT PAPER HOLDER No.1 303ND28101 ARM PAPER EJECT HOLDER KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) No.1 backside view (Page.10/11) Service Bulletin Ref. No. [Parts Change Information] No. Old Part No. 1 -------- 2 -------- 3 -------- 4 -------- 5 -------- 6 -------- New Part No. 303ND94100 3ND94100 303ND28101 3ND28101 303J128290 3J128290 303J128300 3J128300 303J128280 3J128280 303J128251 3J128251 PCI-0298 (B248) <Date> Description August 19, 2011 Com patibi lity Old New Old New Q’ty PARTS ARM PAPER EJECT HOLDER ASSY SP - 1 - O +ARM PAPER EJECT HOLDER - 1 - O +COVER EJECT PAPER HOLDER - 1 - O +FILM EJECT PAPER HOLDER - 1 - O +PAD EJECT PAPER HOLDER - 1 - O +SHAFT EXIT PAPER HOLDER - 1 - O Remarks Newly registered <Change of the waste toner bottle cap From available timing in June 2011 production> TASKalfa5550ci, TASKalfa4550ci, TASKalfa3550ci, TASKalfa3050ci,TASKalfa5500i, TASKalfa4500i, TASKalfa3500i The waste toner bottle cap was changed as follows in order to tightly close and to strengthen the hinge part. ・Tight close —Size A: 22->22.1 Size B: 22->21.8 Projection D: 0.1±0.2 -> 0.1+0.02/-0.05 ・Strengthen ——Size C: Thinned and chamfered (Unit: mm) A projection was applied to the changed part at the rear side of the lid. Size A Size C Projection D Size B The cap is not the part for field supply as it ca not be replaced there. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.11/11) Service Bulletin Ref. No. [Parts Change Information] PCI-0298 (B248) <Date> August 19, 2011 <Correction of the Parts List> TASKalfa180, TASKalfa220, TASKalfa181, TASKalfa221 The following part names listed in the Parts List were changed. Fig. Ref. 20 2 20 3 17 2 17 3 [Wrong] Part No. 302KH46020 2KH46020 302KH46030 2KH46030 302KK46250 2KK46250 302KK46260 2KK46260 Description FFC PANEL LEFT FFC PANEL RIGHT FFC PANEL LEFT FFC PANEL RIGHT [Correct] Part No. 302KH46030 2KH46030 302KH46020 2KH46020 302KK46260 2KK46260 302KK46250 2KK46250 Description FFC PANEL RIGHT FFC PANEL LEFT FFC PANEL RIGHT FFC PANEL LEFT “+” at the head of part name indicates that it is a component part. KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) TASKalfa181 TASKalfa221 TASKalfa181 TASKalfa221 TASKalfa180 TASKalfa220 TASKalfa180 TASKalfa220 (Page.1/3) Service Bulletin PCI-0302 (B329) Ref. No. <Date> [Parts Change Information] October 17, 2011 Subject Part Change Information TASKalfa 5550ci, TASKalfa 4550ci, TASKalfa 3550ci, TASKalfa 3050ci, TASKalfa 5500i, TASKalfa 4500i, TASKalfa 3500i TASKalfa 8000i, TASKalfa 6500i, Model TASKalfa 7550ci, TASKalfa 6550ci, FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-C8020MFP, FS-8025MFP, DF-790 Affected models: DF-790 TASKalfa 5550ci/4550ci/3550ci/3050ci, TASKalfa 5500i/4500i/3500i, TASKlafa 8000i/6500i and TASKalfa 7550ci/6550ci Topic The following parts were changed. P1 <Corrections to the Parts List> TASKalfa 5550ci, TASKalfa 4550ci, TASKalfa 3550ci, TASKalfa 3050ci, TASKalfa 8000i, TASKalfa 6500i, TASKalfa 7550ci, TASKalfa 6550ci, FS-C8020MFP, FS-8025MFP P2 <(DP section) Part number information> FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-C8020MFP, FS-C8025MFP P3 <Part number information> DF-790 <Corrections to the Parts List> TASKalfa 5550ci, TASKalfa 4550ci, TASKalfa 3550ci, TASKalfa 3050ci, TASKalfa 8000i, TASKalfa 6500i, TASKalfa 7550ci, TASKalfa 6550ci, FS-C8020MFP, FS-8025MFP The part names listed in the Parts Lists were corrected as follows. [Wrong] Model Fig. Ref. TASKalfa 7550ci/6550ci TASKalfa 8000i/6500i TASKalfa 7550ci/6550ci TASKalfa 8000i/6500i 20 18 20 18 TASKalfa 8000i/6500i 18 2 TASKalfa255c/FS-C8025MFP TAKSalfa205c/FS-C8020MFP 13 1 TASKalfa 5550ci/4550ci/3550ci /3050ci 16 2 2 2 Part No. 302K993140 2K993140 302K993150 2K993150 302K99K150 2K99K150 302LC93080 2LC93080 Part name [Correct] Part name FK-8708 FK-8708 IH FK-8709 FK-8709 IH FK-8709(KR) FK-8709 IH(KR) FK-8506 FK-8506 IH KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) (Page.2/3) Service Bulletin PCI-0302 (B329) Ref. No. <Date> [Parts Change Information] October 17, 2011 <(DP section) Part number information> FS-6025MFP, FS-6025MFP/B, FS-6030MFP, FS-C8020MFP, FS-C8025MFP The following is the part numbers for the parts at the DP side hook and loop fasteners (No.1 to No.4) holding the original mat (303JC0420-). X [Hook and loop fastener/sponge position] X Hook and loop fastener Sponge Y DP cover side DP cover No. Old Part No. 1 ---------- 2 ---------- 3 ---------- 4 ---------- New Part No. 303MX02031 3MX02031 303K502080 3K502080 303J902370 3J902370 303M802320 3M802320 X: Fastener CUSHION ORIGINAL MAT B (No.1) Sponge SPONGE ORIGINAL MAT (No.2) Y: Fastener CUSHION ORIGINAL MAT (No.3) Sponge SPONGE ORIGINAL MAT A (No.4) Description Com patibility Old New Old New Q’ty CUSHION ORIGINAL MAT B - 4 - O SPONGE ORIGINAL MAT - 4 - O CUSHION ORIGINAL MAT - 1 - O SPONGE ORIGINAL MAT A - 1 - O KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) Remarks (Page.3/3) Service Bulletin PCI-0302 (B329) Ref. No. <Date> [Parts Change Information] October 17, 2011 <Part number information> DF-790 The parts numbers were newly set up for the parts (No.1 to No.6) below. No.1 Front side No.3 No.6 No.4 No.1 No.2 No.5 Rear side No. Old Part No. 1 ---------- 2 ---------- 3 ---------- 4 ---------- 5 ---------- 6 ---------- New Part No. 303NB24070 3NB24070 303NB24220 3NB24220 302GR04380 2GR04380 302GR04370 2GR04370 303NB24210 3NB24210 303NB34050 3NB34050 Description Com patibility Old New Old New Q’ty GUIDE DRUM LOWER 1 - O SPRING GUIDE HOLD 1 - O SEAL MAGNET 1 - O MAGNET CLIP DISH 1 - O HOLDER MAGNET 1 - O LABEL D6 1 - O KYOCERA MITA Europe B.V. European Service & Development Center (ESDC) Remarks
